Sprout Social

πŸ‘₯ 501-1000πŸ’° $40,500,000 Series D over 6 years agoSaaSAppsAnalyticsSoftwareSocial Media
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Sprout Social is a company focused on enhancing communication between businesses and their customers through a user-friendly platform that includes a variety of features to facilitate engagement and relationship building.

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πŸ“ Ireland

🧭 Full-Time

πŸ” Software Development

  • 5+ years experience as a Solutions Engineer or equivalent experience
  • An additional 2 - 4 years+ of experience leading a Solutions Engineering or PreSales team
  • Demonstrated passion for hiring, developing and coaching top talent
  • Meet (and exceed) revenue, operational, and strategic goals as well as foster the professional growth, development, and success of your team members
  • Spend time coaching, counseling and mentoring Solutions Engineers in all aspects of sales and effectiveness
  • Partner closely with revenue leaders on meeting revenue targets, driving deal strategy and supporting as a product + industry expert

LeadershipPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsRESTful APIsMentoringNegotiationCoachingSales experienceTeam managementStakeholder managementStrategic thinkingCustomer SuccessSaaS

Posted 1 day ago
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πŸ“ Ireland

🧭 Contract

  • 4+ years of full-cycle recruiting experience within in-house recruiting and/or agency recruiting experience
  • Proven track record of owning the entire recruiting process and meeting and exceeding hiring and sourcing goals
  • Experience collaborating with team members and hiring managers in various global locations
  • Lead end-to-end recruitment processes across a variety of various levels, functions, and disciplines.
  • Conduct high-volume phone screens to build robust talent pipelines and move candidates quickly and efficiently through the hiring process.
  • Find and attract world-class talent for Sprout Social through regular sourcing outreach.
  • Serve as a trusted talent advisor for the business and leadership; providing strategic guidance in matters relating to specific searches.
  • Proactively communicate and solve challenges with candidates and hiring teams to achieve a world-class candidate and stakeholder experience.
  • Manage data in recruitment tools and systems with the highest degree of data integrity.
  • Collaborate with Recruitment Ops and Recruitment Leadership to develop, pilot, and drive process improvement and project management to elevate our recruitment strategy.
  • Refine hiring processes by tracking and analyzing key recruiting metrics and provide proactive updates and insights into sourcing, talent mapping, and DEI efforts.
  • Work closely with internal functions such as HRBP, Legal, and Workplace Experience as necessary to onboard candidates effectively.

HR ManagementRelationship buildingRecruitmentData management

Posted 6 days ago
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🧭 Full-Time

πŸ’Έ 37000.0 - 45000.0 PLN per month

πŸ” Software Development

  • 7+ years experience developing and supporting software in a production environment
  • 5+ years experience programming in an object oriented language such as Java, Python, C# or C++
  • 3+ years experience leading engineering projects and initiatives, including the design, development, and implementation of distributed systems, ensuring delivery of reliable services, prioritizing technical improvements with cross-functional teams, and/or driving technical vision.
  • Ensure service excellence and maintain robust, scalable technical foundations, leveraging technologies such as Java, Python, MySQL, NSQ, Hbase, AWS, and Kubernetes.
  • Help lead the team through complex product and technical roadmaps, guiding them to consistently successful outcomes.
  • Work to improve the processes, systems, and tools we use to deliver quality products and champion technical initiatives and direction.
  • Build processes to proactively identify and address technical issues as part of team delivery or escalate larger initiatives for prioritization with team leadership.
  • Provide technical mentoring for engineers across the team and facilitate learning through pairing, documentation, and workshops.
Posted 16 days ago
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πŸ“ United States

πŸ’Έ 148000.0 - 244200.0 USD per year

  • 4+ years of closing experience
  • Outbound sales experience
  • Experience managing a book of business to identify upsell opportunities
  • Be focused on generating new business from existing clients as their product specialist, identifying opportunities for upselling, and increasing individual account value
  • Identify opportunities for Agency customers to refer their clients into their own Sprout Subscription
  • Consistently meet and exceed monthly activity, pipeline and new business metrics

LeadershipBusiness DevelopmentCommunication SkillsNegotiationAccount ManagementClient relationship managementSales experienceCRM

Posted 19 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 190000.0 - 235000.0 USD per year

πŸ” SaaS

  • 12+ years of experience working in SaaS businesses.
  • 5+ years of experience leading pricing and packaging work for a B2B SaaS organization, including 3+ years managing teams.
  • Familiarity with user-based pricing and alternate pricing models, self-serve and sales-led go-to-market motions and Mid Market / Enterprise customer buying behavior
  • Deep experience with SaaS pricing models, tools, and processes.
  • Significant experience communicating, influencing, and working cross-functionally with technical and non-technical stakeholders at all levels, including the C-Suite, across marketing, sales & success, finance and product teams.
  • Define, lead and manage all aspects of the global pricing and packaging strategy for current and future products, incorporating competitive insights, financial analysis and customer feedback.
  • Lead a small team of pricing strategists.
  • Use analytics, data and research to proactively identify opportunities for pricing and packaging improvements and model the impact of changes using product usage, retention, and financial data.
  • Partner with Product, Sales, Customer Success, Finance, and Marketing to determine pricing strategies within product roadmaps, drive market intelligence, revenue growth and education, while leading pricing governance through a cross-functional Pricing Committee to ensure consistent policies and key decision-making.
  • Rigorously monitor performance, tracking the effectiveness of pricing strategies and making adjustments to optimize results.
  • Conduct in-depth qualitative and quantitative customer research, model monetization scenarios, and execute programs.
  • Own the project management of any new pricing and packaging proposal through the various stages of stakeholder involvement to ultimate market roll-out.

LeadershipProject ManagementSQLData AnalysisSalesforceCross-functional Team LeadershipProduct DevelopmentStrategyCommunication SkillsCustomer serviceRESTful APIsMentoringNegotiation skillsMarket ResearchData visualizationTeam managementStakeholder managementFinancial analysisData modelingData analyticsCustomer SuccessSaaSBudget management

Posted 21 days ago
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πŸ“ Ireland, UK, EMEA

πŸ” Social Media Management

  • 2+ years in social media strategy, professional services, or customer-facing roles in SaaS
  • Experience in training and in navigating a software platform
  • Project management experience
  • Manage customers’ tailored and value-driven implementation experience that ensures customers are set up for success in achieving their business goals
  • Manage ongoing strategic consulting projects with deliverables that are shared with multiple stakeholders, including senior executives
  • Level up the social sophistication of our customers as well as our team to meet the ever-changing needs of social media

Project ManagementCommunication SkillsPresentation skillsAccount ManagementTrainingSales experienceCustomer supportCustomer SuccessSaaS

Posted 22 days ago
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πŸ“ United States

πŸ” Software Development

  • 8+ years of software sales experience, with the majority in a closing role
  • Proven success selling complex enterprise solutions
  • Consistent overperformance in previous roles (top 5% of company)
  • Develop an account growth strategy with a select subset of named customer accounts, while working to develop net new pipeline that translates to revenue in assigned prospect accounts
  • Manage the enterprise purchasing process in a global organization by working with partners across procurement, legal, security, etc.
  • Own your numbers - consistently meet and exceed your quota
  • Establish deep relationships within your book of business through multi-threading, achieving both executive or VP level and end user engagement

SalesforceRESTful APIsAccount ManagementSales experienceStrategic thinkingCRMSaaS

Posted 25 days ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

  • 3+ years of sales or account management experience
  • 2+ years working within the Salesforce Partner ecosystem as or with an ISV partner, with System Implementation partners, or both
  • Consistent and measurable track record of success
  • Experience working closely with cross-functional teams and individuals
  • Use your network to source and generate new business through our Salesforce partnership
  • Perform business development activities to generate net-new leads
  • Respond to inbound referral inquiries by referring them to the appropriate Sprout Social AEs. Ensure that leads are adequately qualified for seamless handoff. Track and follow opportunities to close
  • Create and deliver presentations both internally and externally on the value of our team’s working together; surface feedback on how our messaging resonates with Salesforce sellers
  • Develop a deep understanding of Salesforce’s internal structure, goals, and challenges with a constant eye towards ecosystem growth
  • Analyze account data and share insights both internally and externally, as applicable
  • Ensure the highest level of partner and customer satisfaction
  • Build an internal CRM of Salesforce AEs who participate in deal referrals to Sprout. Enable them so they can evangelize Sprout Social to their customers

Business DevelopmentSalesforceCross-functional Team LeadershipCommunication SkillsPresentation skillsAccount ManagementClient relationship managementSales experienceCRM

Posted about 1 month ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 185000.0 - 240000.0 USD per year

πŸ” Software Development

  • 7+ years experience developing and supporting software in a production environment
  • 5+ years experience programming in an object oriented language such as Java, Python, C# or C++
  • 3+ years experience leading engineering projects and initiatives, including the design, development, and implementation of distributed systems, ensuring delivery of reliable services, prioritizing technical improvements with cross-functional teams, and/or driving technical vision.
  • Collaborate with the stakeholders to inform our IAM technical vision.
  • Help lead the team through complex product and technical roadmaps, guiding them to consistently successful outcomes.
  • Champion the quality of service for our access control and data planes, ensuring our team’s ongoing operational excellence is at the forefront of everything we deliver.
  • Work to improve the processes, systems, and tools we use to deliver quality products, champion ideas that matter, and hold the team accountable.

AWSBackend DevelopmentLeadershipPythonSoftware DevelopmentSQLCloud ComputingGCPJavaOAuthC#C++REST APICI/CDRESTful APIsMicroservices

Posted about 1 month ago
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πŸ“ Singapore

πŸ” SaaS

  • 5+ years of tech/SaaS experience, with 3+ years in a Solutions Engineer role (or similar) partnering with Account Executives and selling into Enterprise customers
  • Experience demonstrating a software platform (Making presentations)
  • Partner with Account Executives to provide full deal support (prospecting, technical discovery, demoing and more) to some of our largest customers
  • Own the technical elements of the RFP and security documentation processes
  • Serve as a technical expert in all Sprout products and features for our customers as well as the broader Solutions Engineering team and company

AWSSoftware DevelopmentSQLCloud ComputingSalesforceCross-functional Team LeadershipAPI testingAnalytical SkillsCollaborationProblem SolvingCustomer serviceRESTful APIsMentoringPresentation skillsDocumentationExcellent communication skillsAccount ManagementTrainingClient relationship managementSales experienceMarketingTeam managementLead GenerationDigital MarketingTechnical supportCRMSoftware EngineeringSaaS

Posted about 1 month ago
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