Sprout Social

👥 501-1000💰 $40,500,000 Series D over 6 years agoSaaS Apps Analytics Software Social Media

Sprout Social is a company focused on enhancing communication between businesses and their customers through a user-friendly platform that includes a variety of features to facilitate engagement and relationship building.

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Jobs at this company:

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🔥 Recruitment Partner (6 month Fixed-term contract)

Posted 5 days ago

📍 Ireland

🧭 Contract

🔧 Requirements

4+ years of full-cycle recruiting experience within in-house recruiting and/or agency recruiting experience
Proven track record of owning the entire recruiting process and meeting and exceeding hiring and sourcing goals
Experience collaborating with team members and hiring managers in various global locations

💡 Responsibilities

Lead end-to-end recruitment processes across a variety of various levels, functions, and disciplines.
Conduct high-volume phone screens to build robust talent pipelines and move candidates quickly and efficiently through the hiring process.
Find and attract world-class talent for Sprout Social through regular sourcing outreach.
Serve as a trusted talent advisor for the business and leadership; providing strategic guidance in matters relating to specific searches.
Proactively communicate and solve challenges with candidates and hiring teams to achieve a world-class candidate and stakeholder experience.
Manage data in recruitment tools and systems with the highest degree of data integrity.
Collaborate with Recruitment Ops and Recruitment Leadership to develop, pilot, and drive process improvement and project management to elevate our recruitment strategy.
Refine hiring processes by tracking and analyzing key recruiting metrics and provide proactive updates and insights into sourcing, talent mapping, and DEI efforts.
Work closely with internal functions such as HRBP, Legal, and Workplace Experience as necessary to onboard candidates effectively.

HR ManagementRelationship buildingRecruitmentData management

Posted 5 days ago

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🔥 Staff Software Engineer - Backend (B2B)

Posted 14 days ago

🧭 Full-Time

💸 37000.0 - 45000.0 PLN per month

🔍 Software Development

🔧 Requirements

7+ years experience developing and supporting software in a production environment
5+ years experience programming in an object oriented language such as Java, Python, C# or C++
3+ years experience leading engineering projects and initiatives, including the design, development, and implementation of distributed systems, ensuring delivery of reliable services, prioritizing technical improvements with cross-functional teams, and/or driving technical vision.

💡 Responsibilities

Ensure service excellence and maintain robust, scalable technical foundations, leveraging technologies such as Java, Python, MySQL, NSQ, Hbase, AWS, and Kubernetes.
Help lead the team through complex product and technical roadmaps, guiding them to consistently successful outcomes.
Work to improve the processes, systems, and tools we use to deliver quality products and champion technical initiatives and direction.
Build processes to proactively identify and address technical issues as part of team delivery or escalate larger initiatives for prioritization with team leadership.
Provide technical mentoring for engineers across the team and facilitate learning through pairing, documentation, and workshops.

Posted 14 days ago

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🔥 Account Executive, Strategic Agency

Posted 18 days ago

📍 United States

💸 185000.0 USD per year

🔧 Requirements

4+ years of closing experience
Outbound sales experience
Experience managing a book of business to identify upsell opportunities

💡 Responsibilities

Be focused on generating new business from existing clients as their product specialist, identifying opportunities for upselling, and increasing individual account value
Identify opportunities for Agency customers to refer their clients into their own Sprout Subscription
Consistently meet and exceed monthly activity, pipeline and new business metrics
Step up as a leader to share best practices across the organization and help others grow from your experiences
Obtain (solicited and unsolicited) and act upon peer and customer feedback
Have built solid relationships at the C-Level with your “book of business"
Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment
Conduct active research leveraging all available tools and data sources to understand your clients’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor

LeadershipBusiness DevelopmentCommunication SkillsNegotiationAccount ManagementClient relationship managementSales experienceCRM

Posted 18 days ago

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🔥 Head of Pricing and Packaging

Posted 19 days ago

📍 United States

🧭 Full-Time

💸 190000.0 - 235000.0 USD per year

🔍 SaaS

🔧 Requirements

12+ years of experience working in SaaS businesses.
5+ years of experience leading pricing and packaging work for a B2B SaaS organization, including 3+ years managing teams.
Familiarity with user-based pricing and alternate pricing models, self-serve and sales-led go-to-market motions and Mid Market / Enterprise customer buying behavior
Deep experience with SaaS pricing models, tools, and processes.
Significant experience communicating, influencing, and working cross-functionally with technical and non-technical stakeholders at all levels, including the C-Suite, across marketing, sales & success, finance and product teams.

💡 Responsibilities

Define, lead and manage all aspects of the global pricing and packaging strategy for current and future products, incorporating competitive insights, financial analysis and customer feedback.
Lead a small team of pricing strategists.
Use analytics, data and research to proactively identify opportunities for pricing and packaging improvements and model the impact of changes using product usage, retention, and financial data.
Partner with Product, Sales, Customer Success, Finance, and Marketing to determine pricing strategies within product roadmaps, drive market intelligence, revenue growth and education, while leading pricing governance through a cross-functional Pricing Committee to ensure consistent policies and key decision-making.
Rigorously monitor performance, tracking the effectiveness of pricing strategies and making adjustments to optimize results.
Conduct in-depth qualitative and quantitative customer research, model monetization scenarios, and execute programs.
Own the project management of any new pricing and packaging proposal through the various stages of stakeholder involvement to ultimate market roll-out.

LeadershipProject ManagementSQLData AnalysisSalesforceCross-functional Team LeadershipProduct DevelopmentStrategyCommunication SkillsCustomer serviceRESTful APIsMentoringNegotiation skillsMarket ResearchData visualizationTeam managementStakeholder managementFinancial analysisData modelingData analyticsCustomer SuccessSaaSBudget management

Posted 19 days ago

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🔥 Strategic Services Consultant - EMEA

Posted 20 days ago

📍 Ireland, UK, EMEA

🔍 Social Media Management

🔧 Requirements

2+ years in social media strategy, professional services, or customer-facing roles in SaaS
Experience in training and in navigating a software platform
Project management experience

💡 Responsibilities

Manage customers’ tailored and value-driven implementation experience that ensures customers are set up for success in achieving their business goals
Manage ongoing strategic consulting projects with deliverables that are shared with multiple stakeholders, including senior executives
Level up the social sophistication of our customers as well as our team to meet the ever-changing needs of social media

Project ManagementCommunication SkillsPresentation skillsAccount ManagementTrainingSales experienceCustomer supportCustomer SuccessSaaS

Posted 20 days ago

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🔥 Account Executive, Strategic Enterprise

Posted 24 days ago

📍 United States

🔍 Software Development

🔧 Requirements

8+ years of software sales experience, with the majority in a closing role
Proven success selling complex enterprise solutions
Consistent overperformance in previous roles (top 5% of company)

💡 Responsibilities

Develop an account growth strategy with a select subset of named customer accounts, while working to develop net new pipeline that translates to revenue in assigned prospect accounts
Manage the enterprise purchasing process in a global organization by working with partners across procurement, legal, security, etc.
Own your numbers - consistently meet and exceed your quota
Establish deep relationships within your book of business through multi-threading, achieving both executive or VP level and end user engagement

SalesforceRESTful APIsAccount ManagementSales experienceStrategic thinkingCRMSaaS

Posted 24 days ago

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🔥 Account Executive, Alliances

Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years of sales or account management experience
2+ years working within the Salesforce Partner ecosystem as or with an ISV partner, with System Implementation partners, or both
Consistent and measurable track record of success
Experience working closely with cross-functional teams and individuals

💡 Responsibilities

Use your network to source and generate new business through our Salesforce partnership
Perform business development activities to generate net-new leads
Respond to inbound referral inquiries by referring them to the appropriate Sprout Social AEs. Ensure that leads are adequately qualified for seamless handoff. Track and follow opportunities to close
Create and deliver presentations both internally and externally on the value of our team’s working together; surface feedback on how our messaging resonates with Salesforce sellers
Develop a deep understanding of Salesforce’s internal structure, goals, and challenges with a constant eye towards ecosystem growth
Analyze account data and share insights both internally and externally, as applicable
Ensure the highest level of partner and customer satisfaction
Build an internal CRM of Salesforce AEs who participate in deal referrals to Sprout. Enable them so they can evangelize Sprout Social to their customers

Business DevelopmentSalesforceCross-functional Team LeadershipCommunication SkillsPresentation skillsAccount ManagementClient relationship managementSales experienceCRM

Posted about 1 month ago

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🔥 Staff Software Engineer - Back End, Access

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 185000.0 - 240000.0 USD per year

🔍 Software Development

🔧 Requirements

7+ years experience developing and supporting software in a production environment
5+ years experience programming in an object oriented language such as Java, Python, C# or C++
3+ years experience leading engineering projects and initiatives, including the design, development, and implementation of distributed systems, ensuring delivery of reliable services, prioritizing technical improvements with cross-functional teams, and/or driving technical vision.

💡 Responsibilities

Collaborate with the stakeholders to inform our IAM technical vision.
Help lead the team through complex product and technical roadmaps, guiding them to consistently successful outcomes.
Champion the quality of service for our access control and data planes, ensuring our team’s ongoing operational excellence is at the forefront of everything we deliver.
Work to improve the processes, systems, and tools we use to deliver quality products, champion ideas that matter, and hold the team accountable.

AWSBackend DevelopmentLeadershipPythonSoftware DevelopmentSQLCloud ComputingGCPJavaOAuthC#C++REST APICI/CDRESTful APIsMicroservices

Posted about 1 month ago

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🔥 Senior Solutions Engineer (APAC)

Posted about 1 month ago

📍 Singapore

🔍 SaaS

🔧 Requirements

5+ years of tech/SaaS experience, with 3+ years in a Solutions Engineer role (or similar) partnering with Account Executives and selling into Enterprise customers
Experience demonstrating a software platform (Making presentations)

💡 Responsibilities

Partner with Account Executives to provide full deal support (prospecting, technical discovery, demoing and more) to some of our largest customers
Own the technical elements of the RFP and security documentation processes
Serve as a technical expert in all Sprout products and features for our customers as well as the broader Solutions Engineering team and company

AWSSoftware DevelopmentSQLCloud ComputingSalesforceCross-functional Team LeadershipAPI testingAnalytical SkillsCollaborationProblem SolvingCustomer serviceRESTful APIsMentoringPresentation skillsDocumentationExcellent communication skillsAccount ManagementTrainingClient relationship managementSales experienceMarketingTeam managementLead GenerationDigital MarketingTechnical supportCRMSoftware EngineeringSaaS

Posted about 1 month ago

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🔥 Senior Software Engineer - Backend (B2B)

Posted about 2 months ago

📍 United States, Canada

🧭 Full-Time

💸 29000.0 - 33000.0 PLN per month

🔍 Software Development

🔧 Requirements

4+ years experience in a production environment
3+ years programming in Java, Python, or C++
3+ years developing scalable backend services

💡 Responsibilities

Embed in engineering squads to work on product and infrastructural roles
Monitor health of services in production
Participate in technical design meetings

Backend DevelopmentPythonSQLJavaC++Nosql

Posted about 2 months ago

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