Talkspace

Talkspace is a digital therapy platform that connects individuals with licensed therapists through a convenient online interface, making mental health support accessible to everyone.

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đź“Ť USA

🔍 Mental healthcare

  • 8+ years of experience in clinical operations.
  • Active clinical license required.
  • Proven experience managing a network of full-time clinicians.
  • Demonstrated expertise in implementing strategic programs for a provider network.
  • Strong leadership capabilities and ability to maintain cross-team relationships.
  • Passion for process improvement and operational excellence.
  • Behavioral health clinician experience is a strong plus.

  • Develop and implement Talkspace’s clinical operations strategy.
  • Oversee the nationwide network of full-time clinicians.
  • Train and develop Senior Team Leads and Team Leads.
  • Manage team members’ performance for successful service delivery.
  • Measure productivity of network clinicians.
  • Collaborate with cross-functional teams to improve processes.
  • Oversee the Clinical Consultation Team (CCT) and support activities.
  • Manage clinical quality operations, including metrics and policy development.

LeadershipPeople ManagementCross-functional Team LeadershipOperations ManagementStrategyCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-21
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đź“Ť United States

đź’¸ 20 - 22 USD per hour

🔍 Mental healthcare

  • Bachelor's degree in accounting, finance, or related work experience.
  • Experience with electronic claims processing and/or billing software.
  • Proficient in Microsoft Office, especially Excel.
  • 2+ years of experience in billing and accounting is preferred.
  • Healthcare experience and familiarity with medical billing codes and terminology is preferred.

  • Organize and process claims into the database, ensuring accuracy and efficiency.
  • Maintain accurate records of all processed claims and invoices.
  • Ensure compliance with relevant laws, regulations, and policies related to claims and billing.
  • Support a streamlined process for efficient and accurate billing.
  • Work closely with internal team members to resolve billing issues.
  • Facilitate effective communication with team members and other departments.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationComplianceMicrosoft Office Suite

Posted 2024-11-15
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đź“Ť USA

🧭 Full-Time

đź’¸ 79000 - 95000 USD per year

🔍 Mental healthcare

  • 2+ years of relevant compliance auditing experience.
  • Bachelor’s degree in Health Information Management or related field.
  • Professional Designation: CHC or willingness to obtain certification.
  • Experience in evaluating compliance with laws and regulations.
  • Proficiency in medical coding, billing practices, and CMS requirements.
  • Strong analytical skills for identifying trends, addressing discrepancies, and proposing solutions.
  • Deep understanding of HIPAA regulations, confidentiality, and compliance requirements.
  • Ability to work both independently and collaboratively with cross-functional teams.

  • Conduct detailed audits of compliance concerns including medical records to ensure accuracy in coding and billing practices.
  • Review documentation to identify and correct coding and billing errors, ensuring compliance with medical necessity and regulatory guidelines.
  • Log and track audit results and documentation workflows.
  • Analyze trends and discrepancies in coding and billing practices, providing actionable insights and recommendations for improvement.
  • Collaborate with internal teams to improve documentation standards and ensure compliance with relevant regulations.
  • Participate in process improvement initiatives, team meetings, and department projects to enhance audit workflows and overall efficiency.

Project ManagementAgileAnalytical SkillsCollaboration

Posted 2024-11-09
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🔍 Telebehavioral healthcare

  • Candidates should be passionate about behavioral health and willing to contribute to a diverse workforce.
  • Specific technical or experience requirements are not detailed in the job description.

  • Participate in projects affecting the entire company at various levels, from infrastructure to web application security.
  • Engage in product development initiatives that support mental healthcare improvement.
  • Work within specific pods focused on user engagement, clinician tools, enterprise partnerships, and user toolkits.
Posted 2024-10-16
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đź“Ť Massachusetts

🧭 Full-Time

đź’¸ 60000 - 95000 USD per year

🔍 Telebehavioral healthcare

  • Minimum education (in addition to licensure) of Master’s Degree in Social Work, Counseling, or other Behavioral Science.
  • Current clear/active Massachusetts licensure to practice independently: LICSW, LMFT, or LMHC.
  • Individual professional malpractice liability insurance policy (or willingness to purchase).
  • Individual NPI number (or willingness to obtain).
  • Submission of a fully completed, signed CAQH application (or willingness to obtain).
  • Comfortable learning new online tools and technology.
  • Reliable internet connection.

  • Ability and willingness to work with clients remotely via HIPAA-compliant messaging-based and video-based therapy.
  • Diagnosis and treatment of mental and emotional disorders.
  • Maintain a full-time caseload of at least 30 billable hours per week.
  • Engage with and respond to all clients within a timely manner.
  • Complete all required documentation in a timely manner.
  • Test and support Direct to Employer products including the new digital EAP.
  • Understand therapist experience on the platform and formulate best practices to improve therapist experience.
  • Attend regular meetings with Clinical Supervisor.
  • Obtain additional professional licensure in state(s) assigned by the company.
  • Additional duties as assigned.

Data AnalysisBehavioral scienceData analysisCommunication SkillsAnalytical SkillsCollaborationDocumentation

Posted 2024-10-16
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đź“Ť Tennessee

🧭 Contract

đź’¸ $67.90 per session

🔍 Telebehavioral healthcare

  • Master’s Degree in Social Work, Counseling, or other Behavioral Science program that qualifies for professional licensure
  • Current license to practice independently without supervision in the state of Tennessee
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Professional Counselor Mental Health Service Provider (LPCMHSP)
  • Licensed Professional Counselor (LPC)
  • Individual professional malpractice liability insurance policy (or willingness to purchase)
  • Comfortable learning new online tools and technology
  • Reliable internet connection

  • Ability and willingness to work with clients remotely via HIPAA-compliant messaging-based and video-based therapy
  • Engage with and respond to all clients within a timely manner
  • Complete all required documentation
  • 60 minute live video/audio/message sessions are reimbursed at $67.90

Data AnalysisBehavioral scienceData analysisCommunication SkillsAnalytical SkillsCollaborationDocumentation

Posted 2024-09-20
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đź“Ť United States

🧭 Full-Time

đź’¸ 60000 - 95000 USD per year

🔍 Telebehavioral healthcare

  • Experience and comfortability treating both adolescents and adults required for this role.
  • Minimum education of Master's Degree in Social Work, Counseling or other Behavioral Science.
  • Current New York licensure: Licensed Clinical Social Worker (LCSW), LCSW-R, Licensed Marriage and Family Therapist (LMFT), or Licensed Mental Health Counselor (LMHC).
  • Individual professional malpractice liability insurance policy (or willingness to purchase).
  • Individual NPI number (or willingness to obtain).
  • Submission of a fully completed, signed CAQH application (or willingness to obtain).
  • Comfortable learning new online tools and technology.
  • Reliable internet connection.
  • Fluent in Spanish preferred (speaking/writing).

  • Ability and willingness to work with both adolescent (13-17) and adult (18+) clients remotely via HIPAA compliant messaging-based and video-based therapy.
  • Diagnosis and treatment of mental and emotional disorders.
  • Maintain a full-time caseload of at least 30 billable hours per week.
  • Engage with and respond to all clients within a timely manner.
  • Complete all required documentation in a timely manner.
  • Test and support Direct to Employer products including the new digital EAP.
  • Understand therapist experience on the platform and formulate best practices to implement to improve therapist experience.
  • Attend regular meetings with Clinical Supervisor.
  • Obtain additional professional licensure in states assigned by the company.
  • Additional duties as assigned.

C (Programming language)Communication SkillsCollaborationDocumentation

Posted 2024-09-08
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🧭 Full-Time

🔍 Telebehavioral healthcare

  • Current license to practice independently without supervision, or current associate/conditional licensure depending on specific state
  • Individual professional malpractice liability insurance policy (or willingness to purchase)
  • Individual NPI number (or willingness to obtain)
  • Submission of a fully completed, signed CAQH application (or willingness to obtain)
  • Comfortable learning new online tools and technology
  • Reliable internet connection

  • Ability and willingness to work with clients remotely via HIPAA-compliant messaging-based and video-based therapy
  • Diagnosis and treatment of mental and emotional disorders
  • Maintain a full-time caseload of at least 30 billable hours per week
  • Engage with and respond to all clients within a timely manner
  • Complete all required documentation in a timely manner
  • Test and support Direct to Employer products including digital EAP
  • Understand therapist experience on the platform and formulate best practices to improve therapist experience
  • Receive clinically supervised client hours towards independent/clinical licensure and attend regular meetings with Clinical Supervisor
  • Additional duties as assigned

C (Programming language)Communication SkillsAnalytical SkillsCollaboration

Posted 2024-08-23
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đź“Ť California

🧭 Full-Time

đź’¸ 75000 - 105000 USD per year

🔍 Telebehavioral healthcare

  • Minimum education of Master’s Degree in Social Work, Counseling, or other Behavioral Science.
  • Current California licensure as Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC).
  • Individual professional malpractice liability insurance policy (or willingness to purchase).
  • Individual NPI number (or willingness to obtain).
  • Submission of a fully completed, signed CAQH application (or willingness to obtain).
  • Comfortable learning new online tools and technology.
  • Reliable internet connection.

  • Ability and willingness to work with clients remotely via HIPAA-compliant messaging-based and video-based therapy.
  • Diagnosis and treatment of mental and emotional disorders.
  • Maintain a full-time caseload of at least 30 billable hours per week.
  • Engage with and respond to all clients within a timely manner.
  • Complete all required documentation in a timely manner.
  • Test and support Direct to Employer products including new digital EAP.
  • Understand therapist experience on the platform and formulate best practices.
  • Attend regular meetings with Clinical Supervisor.
  • Obtain additional professional licensure in state(s) assigned by company.
  • Perform additional duties as assigned.

C (Programming language)Behavioral scienceCommunication SkillsAnalytical SkillsCollaborationDocumentation

Posted 2024-08-19
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