Path-Arc

Path-Arc is a Southern California strategic staffing company dedicated to connecting qualified candidates with Fortune 500 companies, particularly in the wake of the pandemic. They specialize in remote customer service roles and aim to help individuals find their next career opportunity.

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๐Ÿ“ United States

๐Ÿ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and ability to multitask.
  • Strong time management and prioritization skills.
  • Ability to listen actively and address questions or concerns.

  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
  • Assess customersโ€™ needs and provide appropriate information or troubleshooting assistance.
  • Record, organize and file customer interactions and account changes.
  • Strive to meet and exceed personal and team target goals.
  • Able to up-sell if needed and schedule callbacks to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitasking

Posted 2024-10-29
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๐Ÿ“ United States

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over phones and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask effectively.
  • Excellent time management and prioritization capabilities.
  • Strong active listening skills and the ability to relay information.
  • Customer-focused approach to ensure positive customer experiences.

  • Answer and manage incoming calls, emails, chats, and interactive voice response systems.
  • Assess customersโ€™ needs and provide appropriate solutions or troubleshooting.
  • Follow all customer service procedures and policies.
  • Strive to meet and exceed personal and team target goals.
  • Record, organize, and file customer interactions and account changes.
  • Assist with up-selling when required.
  • Schedule callbacks and appointments to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitasking

Posted 2024-10-26
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Apply

๐Ÿ“ United States

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent verbal communication skills over the phone and through other platforms.
  • Basic computer skills and ability to multitask.
  • Strong time management and prioritization skills.
  • Ability to listen actively and effectively relay information.

  • Answer and manage incoming calls, emails, chats, and interactive voice response systems.
  • Assess customers' needs and provide appropriate answers and solutions for a positive experience.
  • Strive to meet and exceed personal and team target goals.
  • Record, organize, and file customer interactions and account changes.
  • Upsell when necessary and schedule callbacks and appointments to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMultitasking

Posted 2024-10-26
Apply
Apply

๐Ÿ“ United States

๐Ÿ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and ability to multitask.
  • Excellent time management and prioritization capabilities.
  • Ability to listen actively and address customer concerns effectively.
  • Customer-focused attitude for enhancing customer experience.

  • Responsible for answering client inquiries and providing product information.
  • Help customers by being informative, empathetic, and eager to quickly solve problems.
  • Assess customer needs and provide correct solutions for a positive experience.
  • Manage incoming communications through calls, emails, and chats.
  • Follow customer service procedures and policies.
  • Work towards meeting personal and team target goals.
  • Record and organize customer interactions and account changes.
  • Upsell when needed and schedule callbacks to resolve customer needs.

Communication SkillsMicrosoft ExcelMultitasking

Posted 2024-10-26
Apply
Apply

๐Ÿ“ United States

๐Ÿ” Customer Service

  • Previous experience in customer support, client services, sales or a related field.
  • Excellent communication skills over phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask.
  • Excellent time management and prioritization skills.
  • Ability to listen actively and relay information.
  • Customer-focused attitude for positive experiences.

  • Provide excellent customer care and focus.
  • Assess customer needs and provide appropriate solutions.
  • Manage incoming calls, emails, and chats.
  • Learn and follow customer service procedures and policies.
  • Meet or exceed personal and team targets.
  • Organize and file customer interactions and account changes.
  • Upsell when needed.
  • Schedule callbacks to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMultitasking

Posted 2024-10-25
Apply
Apply

๐Ÿ“ United States

๐Ÿ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask effectively.
  • Excellent time management and prioritization skills.
  • Capability to actively listen, relay information, and respond to concerns.
  • Strong customer focus for positive experiences.

  • Answer client inquiries and provide product information.
  • Listen actively to understand customer needs.
  • Strive to resolve customer issues effectively and empathetically.
  • Manage incoming calls, emails, and other forms of communication.
  • Record and organize customer interactions and account changes.
  • Up-sell products when appropriate.
  • Schedule callbacks to address customer needs.

Communication SkillsMicrosoft Excel

Posted 2024-10-25
Apply
Apply

๐Ÿ“ United States

๐Ÿ” Customer Service

  • Previous experience in customer support, client services, or sales.
  • Excellent verbal communication skills over phone and other platforms.
  • Basic computer skills and capability to learn customer service procedures.
  • Strong multitasking abilities and time management skills.
  • Customer-focused approach with active listening skills.

  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
  • Assess customersโ€™ needs and provide accurate answers or solutions.
  • Record, organize, and file customer interactions and changes.
  • Strive to meet or exceed personal and team target goals.
  • Provide empathetic and informative support to resolve customer inquiries.

Communication SkillsMicrosoft ExcelMultitasking

Posted 2024-10-23
Apply
Apply

๐Ÿ“ United States

๐Ÿ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and experience required.
  • Ability to multitask effectively.
  • Excellent time management and prioritization skills.
  • Active listening skills and ability to resolve customer concerns.
  • Customer-focused approach to ensure positive customer experiences.

  • Answer and manage incoming calls, emails, chats, and interactive voice response systems.
  • Assess customersโ€™ needs and provide the appropriate answers or methods for resolution.
  • Record, organize, and file customer interactions and account changes.
  • Strive to meet and exceed personal and team target goals.
  • Provide excellent customer care by listening and resolving inquiries efficiently.

Communication SkillsAnalytical SkillsCollaborationMultitasking

Posted 2024-10-22
Apply
Apply

๐Ÿ“ United States

๐Ÿ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask effectively.
  • Strong time management and prioritization capabilities.
  • Active listening skills to relay information and respond to inquiries.
  • Customer-focused mindset to ensure a positive customer experience.

  • Provide excellent customer care; assess customer needs and offer appropriate solutions.
  • Handle incoming calls, emails, chats, and/or interactive voice response systems.
  • Learn and adhere to customer service procedures and policies.
  • Strive to meet or exceed personal and team performance goals.
  • Record, organize, and file customer interactions and account updates.
  • Upsell products when appropriate and schedule callbacks or appointments to address customer needs.

Communication SkillsMultitasking

Posted 2024-10-21
Apply
Apply

๐Ÿ“ United States

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask.
  • Excellent time management and prioritization skills.
  • Ability to listen actively, relay information, and answer questions or concerns.
  • Customer-focused attitude for a positive customer experience and resolution.

  • Excellent customer care and focus; ability to assess customersโ€™ needs and provide the correct answer or method for a positive experience.
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
  • Learn and follow all customer service procedures and policies.
  • Strive to meet and exceed personal and team target goals.
  • Record, organize and file customer interactions and account changes.
  • Able to up-sell if needed and schedule callbacks to resolve customer needs.

Communication Skills

Posted 2024-10-21
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