Path-Arc

Path-Arc is a Southern California strategic staffing company dedicated to connecting qualified candidates with Fortune 500 companies, particularly in the wake of the pandemic. They specialize in remote customer service roles and aim to help individuals find their next career opportunity.

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Jobs at this company:

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🔥 Customer Service ( Remote work ,No Vaccination Required)

Posted about 2 months ago

📍 United States

🔍 Customer Service

🔧 Requirements

Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over the phone and other platforms.
Basic computer skills and multitasking abilities.
Excellent time management and prioritization skills.
Ability to actively listen and respond to customer inquiries.

💡 Responsibilities

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assess customers’ needs and provide correct answers or troubleshooting methods for a positive experience.
Strive to meet personal and team target goals.
Record, organize and file customer interactions and account changes.
Up-sell if needed and schedule callbacks and appointments to resolve customer needs.

Customer serviceTroubleshootingActive listeningData entryCustomer support

Posted about 2 months ago

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🔥 of Customer Service ( Remote work )

Posted 6 months ago

📍 La Mesa, California, United States

🔍 Customer Service

🔧 Requirements

Previous experience in customer support, client services, sales, or a related field.
Excellent communication skills over phone and other platforms.
Basic computer skills and experience.
Ability to multitask and manage time effectively.
Strong active listening skills and capability to relay information.
Customer-focused approach for positive experiences.

💡 Responsibilities

Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
Assess customers' needs and provide accurate information, troubleshooting, or methods for positive customer experiences.
Strive to meet or exceed personal and team targets.
Record, organize, and file customer interactions and account changes.
Upsell products if needed and schedule callbacks to resolve customer needs.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitaskingActive listeningCustomer support

Posted 6 months ago

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🔥 Customer Service ( Remote wor

Posted 6 months ago

📍 United States

🔧 Requirements

Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution

💡 Responsibilities

Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitaskingActive listeningComputer skillsCustomer support

Posted 6 months ago

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