Path-Arc

Path-Arc is a Southern California strategic staffing company dedicated to connecting qualified candidates with Fortune 500 companies, particularly in the wake of the pandemic. They specialize in remote customer service roles and aim to help individuals find their next career opportunity.

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πŸ“ United States

πŸ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and ability to multitask.
  • Strong time management and prioritization skills.
  • Ability to listen actively and address questions or concerns.

  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
  • Assess customers’ needs and provide appropriate information or troubleshooting assistance.
  • Record, organize and file customer interactions and account changes.
  • Strive to meet and exceed personal and team target goals.
  • Able to up-sell if needed and schedule callbacks to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitaskingActive listeningComputer skillsCustomer support

Posted 3 months ago
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Apply

πŸ“ United States

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over phones and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask effectively.
  • Excellent time management and prioritization capabilities.
  • Strong active listening skills and the ability to relay information.
  • Customer-focused approach to ensure positive customer experiences.

  • Answer and manage incoming calls, emails, chats, and interactive voice response systems.
  • Assess customers’ needs and provide appropriate solutions or troubleshooting.
  • Follow all customer service procedures and policies.
  • Strive to meet and exceed personal and team target goals.
  • Record, organize, and file customer interactions and account changes.
  • Assist with up-selling when required.
  • Schedule callbacks and appointments to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelMultitaskingActive listeningCustomer support

Posted 3 months ago
Apply
Apply

πŸ“ United States

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent verbal communication skills over the phone and through other platforms.
  • Basic computer skills and ability to multitask.
  • Strong time management and prioritization skills.
  • Ability to listen actively and effectively relay information.

  • Answer and manage incoming calls, emails, chats, and interactive voice response systems.
  • Assess customers' needs and provide appropriate answers and solutions for a positive experience.
  • Strive to meet and exceed personal and team target goals.
  • Record, organize, and file customer interactions and account changes.
  • Upsell when necessary and schedule callbacks and appointments to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMultitaskingActive listeningComputer skillsCustomer support

Posted 3 months ago
Apply
Apply

πŸ“ United States

πŸ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and ability to multitask.
  • Excellent time management and prioritization capabilities.
  • Ability to listen actively and address customer concerns effectively.
  • Customer-focused attitude for enhancing customer experience.

  • Responsible for answering client inquiries and providing product information.
  • Help customers by being informative, empathetic, and eager to quickly solve problems.
  • Assess customer needs and provide correct solutions for a positive experience.
  • Manage incoming communications through calls, emails, and chats.
  • Follow customer service procedures and policies.
  • Work towards meeting personal and team target goals.
  • Record and organize customer interactions and account changes.
  • Upsell when needed and schedule callbacks to resolve customer needs.

Communication SkillsMicrosoft ExcelMultitaskingActive listeningCustomer support

Posted 3 months ago
Apply
Apply

πŸ“ United States

πŸ” Customer Service

  • Previous experience in customer support, client services, sales or a related field.
  • Excellent communication skills over phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask.
  • Excellent time management and prioritization skills.
  • Ability to listen actively and relay information.
  • Customer-focused attitude for positive experiences.

  • Provide excellent customer care and focus.
  • Assess customer needs and provide appropriate solutions.
  • Manage incoming calls, emails, and chats.
  • Learn and follow customer service procedures and policies.
  • Meet or exceed personal and team targets.
  • Organize and file customer interactions and account changes.
  • Upsell when needed.
  • Schedule callbacks to resolve customer needs.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMultitasking

Posted 3 months ago
Apply
Apply

πŸ“ United States

πŸ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and experience required.
  • Ability to multitask effectively.
  • Excellent time management and prioritization skills.
  • Active listening skills and ability to resolve customer concerns.
  • Customer-focused approach to ensure positive customer experiences.

  • Answer and manage incoming calls, emails, chats, and interactive voice response systems.
  • Assess customers’ needs and provide the appropriate answers or methods for resolution.
  • Record, organize, and file customer interactions and account changes.
  • Strive to meet and exceed personal and team target goals.
  • Provide excellent customer care by listening and resolving inquiries efficiently.

Communication SkillsAnalytical SkillsCollaborationMultitaskingActive listeningCustomer support

Posted 3 months ago
Apply
Apply

πŸ“ United States

πŸ” Customer Service

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask effectively.
  • Strong time management and prioritization capabilities.
  • Active listening skills to relay information and respond to inquiries.
  • Customer-focused mindset to ensure a positive customer experience.

  • Provide excellent customer care; assess customer needs and offer appropriate solutions.
  • Handle incoming calls, emails, chats, and/or interactive voice response systems.
  • Learn and adhere to customer service procedures and policies.
  • Strive to meet or exceed personal and team performance goals.
  • Record, organize, and file customer interactions and account updates.
  • Upsell products when appropriate and schedule callbacks or appointments to address customer needs.

Communication SkillsMultitaskingActive listeningCustomer support

Posted 3 months ago
Apply
Apply

πŸ“ United States

  • Previous experience in customer support, client services, sales, or a related field.
  • Excellent communication skills over the phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask.
  • Excellent time management and prioritization skills.
  • Ability to listen actively, relay information, and answer questions or concerns.
  • Customer-focused attitude for a positive customer experience and resolution.

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or method for a positive experience.
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems.
  • Learn and follow all customer service procedures and policies.
  • Strive to meet and exceed personal and team target goals.
  • Record, organize and file customer interactions and account changes.
  • Able to up-sell if needed and schedule callbacks to resolve customer needs.

Communication Skills

Posted 3 months ago
Apply
Apply

πŸ“ United States

πŸ” Customer Service

  • Previous experience in customer support, client services, sales, or related fields.
  • Excellent communication skills over phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask and manage time effectively.
  • Active listening skills to address customer questions and concerns.
  • Customer-focused to ensure positive experiences and resolutions.

  • Responsible for answering client inquiries and providing product information.
  • Help customers by being informative and empathetic.
  • Quickly solve customer problems and provide excellent customer care.
  • Assess customers' needs and offer appropriate solutions.
  • Manage incoming calls, emails, and chats.
  • Record and organize customer interactions and account changes.

Communication SkillsMicrosoft ExcelMultitaskingActive listeningCustomer support

Posted 3 months ago
Apply
Apply

πŸ“ United States

πŸ” Customer Service

  • Previous experience in customer support, client services, sales, or similar roles.
  • Excellent communication skills over phone and other platforms.
  • Basic computer skills and experience.
  • Ability to multitask effectively.
  • Strong time management and prioritization abilities.
  • Active listening skills to relay information and address customer inquiries.

  • Answer client inquiries and provide necessary product information.
  • Help customers resolve their issues by being informative and empathetic.
  • Manage incoming calls, emails, chats, and interactive voice responses.
  • Assess customer needs and provide appropriate solutions for a positive experience.
  • Record and organize customer interactions and account updates.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceMultitaskingActive listeningComputer skills

Posted 3 months ago
Apply
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