Sierra Interactive

πŸ‘₯ 51-100Productivity ToolsCRMLead GenerationReal EstateπŸ’Ό Private Company
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Sierra Interactive is a rapidly growing provider of real estate websites and property search tools for brokers and agents across the U.S. and Canada, established in 2006. As a distributed company, it employs team members globally to enhance real estate technology solutions.

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πŸ“ United States

🧭 Full-Time

πŸ” SaaS

  • 2+ years of B2B or SaaS sales experience with proven success.
  • Bachelor’s degree or equivalent experience.
  • Must be a resident of the U.S.
  • Private, quiet office free of distractions.
  • Impeccable communication and online presentation skills, including demo experience.
  • Driven with attention to detail and a results focus.
  • Excellent relationship-building and negotiation skills.
  • Track record of meeting/exceeding quotas in high-velocity environments.
  • Tech-savvy with CRM and sales enablement software experience.
  • Ability to learn quickly, work independently, and multitask in a remote environment.
  • Real estate industry experience is a bonus.

  • Identify and prospect to real estate professionals that fit the company's ideal customer profile.
  • Convert inbound leads into successfully closed deals.
  • Conduct in-depth product demonstrations tailored to the prospect's needs.
  • Use a consultative sales approach to understand and solve client pain points.
  • Manage objections and negotiate effectively during the sales process.
  • Ensure a seamless transition to onboarding and Customer Success.
  • Collaborate with Customer Success to identify customer expansion opportunities.
  • Leverage sales enablement tools and marketing assets.
  • Own monthly sales targets and record relevant data in the CRM.
  • Occasionally travel to attend sponsored events in the U.S. and Canada.

Communication SkillsNegotiationPresentation skillsSales experienceLead GenerationCRMData managementCustomer SuccessSaaS

Posted 4 days ago
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πŸ”₯ Support Analyst
Posted 14 days ago

πŸ“ United States

πŸ” Real estate technology

  • High school diploma or GED.
  • 1-3+ years of experience in customer support, product support, or customer success in a SaaS environment.
  • Strong interest in learning and teaching about the product.
  • Excellent writing skills with a conversational style.
  • Confidence in managing billing and account inquiries.
  • Ability to notice patterns and improve processes.
  • Organized and capable of handling multiple tasks.
  • Proficient understanding of IT fundamentals, including hardware, software, networking, and internet usage.
  • Experience troubleshooting technical issues and familiarity with HTML/CSS/JavaScript, APIs/JSON, and DNS.
  • Experience using Hubspot or similar help desk platforms, Atlassian tools, and CRM systems.
  • Proficiency in Windows and GSuite.

  • Learn the real estate CRM and IDX website products and platform thoroughly.
  • Engage with customers respectfully and enthusiastically.
  • Troubleshoot technical issues and collaborate with platform experts to resolve them.
  • Utilize knowledge bases and internal resources to assist customers.
  • Contribute insights as a front-line support representative for feature development.
  • Help streamline support processes as the customer base grows.
  • Create and update clear documentation for clients and internal knowledge bases.
  • Collaborate with other teams on projects to enhance customer operations.
  • Respond to various support inquiries via phone and email.
  • Remain informed about product updates.

HTMLCSSJavascriptJiraJSONTechnical supportCRMConfluenceSaaS

Posted 14 days ago
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