Sierra Interactive

Sierra Interactive is a real estate platform that helps real estate professionals attract more leads and close more deals.

51-100 employees

Founded 2007

Productivity Tools

Private Company

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Productivity Tools CRM Lead Generation Real Estate

Fully Remote

This company is fully distributed with team members working remotely. Team members are distributed across the U.S. and Canada.

Open Positions3

United StatesFull-TimeReal estate SaaSPosted

Technical Support Analyst

Provide technical, educational, and account management support through phone, email, and other support channels.
Investigate, troubleshoot, and document technical issues, collaborating with platform experts and other teams to resolve problems.
Use internal resources, knowledge bases, and team expertise to deliver accurate, timely solutions.
Recognize at-risk customers and contribute to their recovery and success.
Identify workflow opportunities to reduce manual effort through automation, AI, and process improvements.
Design, build, test, and implement automation-driven solutions, scripts, and workflows.
Develop and maintain internal and customer-facing documentation and repeatable processes.
Share customer feedback and recurring issues to inform platform functionality, product development, and customer experience.
Collaborate cross-functionally to improve Support operations, tools, and workflows.

HTMLCSSJavascript+2 more

Showing 1 of 3 positions

About Sierra Interactive

Sierra Interactive pioneers all-in-one real estate technology. Our platform empowers thousands of agents, teams, and brokers across North America. We provide IDX websites, CRM tools, and lead generation solutions. Our software helps real estate professionals attract more leads and close more deals. You join a company serving customers across the US and Canada.

How We Work

Sierra Interactive operates as a fully remote company. We build teams based on the best fit from anywhere in the U.S. Our team members work asynchronously across diverse locations. We value differing backgrounds, perspectives, and experiences. You find a supportive, high-accountability work environment here. We empower you to excel independently and collaboratively.

Engineering at Sierra Interactive

Our platform combines robust IDX websites with comprehensive CRM solutions. We integrate over 90 third-party tools, enhancing lead providers and data. You will work with technologies like WordPress, Cloudflare CDN, and Google Tag Manager. Our engineers continuously refine a platform that drives lead generation and operational efficiency. We craft solutions that streamline complex real estate workflows. You contribute to a system processing high volumes of real estate data.

Why Join Us

Contribute to a profitable, high-growth, fully remote company of 60+ employees.
Own meaningful client portfolios and directly impact business outcomes.
Receive paid health, vision, and dental insurance (full coverage for employees).
Benefit from a retirement plan with employer matching up to 4%.
Enjoy 15 days PTO, 10 paid holidays, and 12 weeks paid parental leave.

Benefits & Perks

100% remote work flexibility.
Competitive compensation package.
Paid health, vision, and dental insurance (full employee coverage, option for dependents).
Retirement plan with up to 4% employer matching.
Paid holidays and 15 days of paid time off.
12 weeks paid maternity and paternity leave.
Company-paid life and AD&D insurance.
Health advocacy and virtual health perks.

Tech Stack

mobilewidgetscms

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