Exely

👥 1-10💰 $100,000 Seed over 2 years agoArtificial Intelligence (AI)Wellness Beauty💼 Private Company

Exely is a global IT company specializing in SaaS solutions tailored for the hospitality industry. We aim to enhance hotel revenues by facilitating direct sales through hotel websites and optimizing operational costs. With over 3,500 clients across 56 countries, Exely operates from three offices located in Tashkent, Tbilisi, and Bali, and has a diverse team working from 14 nations in the APAC and EMEA regions.

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Jobs at this company:

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🔥 Business Development Manager (Pattaya - Urgent)

Posted 4 days ago

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🔥 Customer Support Manager (Bandung)

Posted 17 days ago

📍 Indonesia

🔍 IT, hospitality

Minimum of one year in customer service, preferably within an IT company or call center.
Experience in the hospitality or technology sector, particularly with hoteliers, is advantageous.
Excellent communication skills and willingness to work in a team.
Analytical mindset with the ability to make data-driven decisions.
Skills for solving work tasks and optimizing processes.
Results-oriented approach and ability to work in a dynamic environment.
Proficient in Bahasa Indonesian as a native language, and advanced level of English.
Proficient in using CRM and computer software (JIRA).
Knowledge of ticket and helpdesk systems would be advantageous.

Guide hoteliers on navigating the Exely Solutions effectively.
Provide activation and training about solutions to ensure smooth onboarding of hoteliers.
Offer strong and timely support by addressing hoteliers queries through calls and emails.
Manage hoteliers feedback and escalate it to the relevant department.
Ensure solutions are functioning accurately on the hotelier's end and oversee timely resolution of requests.

Data AnalysisJiraCustomer serviceTechnical supportCRM

Posted 17 days ago

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🔥 Customer Support Specialist

Posted 23 days ago

📍 Bulgaria

🔍 Hospitality technology

Minimum of one year in customer service, preferably within an IT company or call center.
Experience in the hospitality or technology sector, especially with hoteliers, is a plus.
Bachelor's degree in Business, Management, Computer Technology, Tourism or related fields.
Excellent communication skills and a willingness to work in a team.
Analytical mindset with the ability to make data-driven decisions.
Skills for solving work tasks and optimizing processes.
Results-oriented approach and ability to work in a dynamic environment.
Proficient in Bulgarian as a native language and advanced English.
Proficient in using CRM and computer software.
Knowledge of ticket and helpdesk systems would be advantageous.

Guide hoteliers on navigating the Exely Solutions effectively.
Provide activation and training about solutions for smooth onboarding.
Address hoteliers' queries through calls and emails in a polite manner.
Manage feedback from hoteliers and escalate it to relevant departments.
Ensure solutions function accurately on the hotelier's end.
Oversee timely resolution of hoteliers' requests in case of issues.

Data AnalysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 23 days ago

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🔥 Sales Specialist

Posted 23 days ago

📍 Bulgaria

🧭 Full-Time

🔍 TravelTech

Excellent communication skills, including willingness to make phone calls and handle objections.
Must be based in Bulgaria; open to candidates from major cities and willing to travel across the country.
Proficiency in Bulgarian as a native language and advanced English.
Sales skills and active sales experience.
Experience in TravelTech (e.g., Online Travel Agencies, SaaS products for hospitality) is a big plus.
Proficiency in using CRM systems and computer software.

Travels frequently to meet hotel managers and present Exely Solutions, with approximately 70% of work involving face-to-face meetings.
Generates leads through cold calling, cold meetings, attending events, and collaboration with the marketing team.
Handles incoming leads and converts them into customers, building trusted relationships with hospitality professionals.
Provides market research to the management team and diligently works with CRM systems.

Business DevelopmentData AnalysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 23 days ago

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🔥 Customer Success Manager

Posted 23 days ago

📍 Bali, Indonesia

🧭 Full-Time

🔍 IT and online solutions for the hotel industry

Based in Bali, Indonesia
At least 1 year hands-on experience in Account Management/Sales/Revenue Management/Customer Success in related fields
Experience in OTA/Hotels departments is an advantage
Knowledge of revenue structure for hoteliers is a plus
Strong written and verbal communication skills in Bahasa Indonesian and English
Proactive with the ability to build strong client relationships
Strong analytical skills
Comfortable using CRM and computer software (Excel, Power BI)
Proficient with ticket and helpdesk systems (Zendesk, Omnidesk, or Jira)

Be the primary contact for local clients in Indonesia, addressing any queries or issues
Observe and evaluate client performance to determine enhancement opportunities
Arrange and hold frequent check-ins and quarterly business reviews
Work alongside internal teams to resolve client issues promptly
Proactively boost direct online sales
Focus on revenue strategy and assist partners in achieving results
Participate in local marketing activities and events
Maintain product knowledge and industry trend awareness
Promote clients' interests within the organization

JiraStrategyCommunication SkillsAnalytical SkillsCustomer serviceAccount ManagementCustomer Success

Posted 23 days ago

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🔥 Business Development Specialist

Posted 2 months ago

📍 Samarkand region, Uzbekistan

🧭 Full-Time

🔍 TravelTech

You must be based in the Samarkand region and willing to travel across Uzbekistan;
Language skills needed: conversational Uzbek, Russian, English, and Tajik;
Sales skills and experience in active sales;
Experience in TravelTech (such as Online Travel Agencies, Channel Managers, Booking Software, or other SaaS products for hospitality) is a big plus;
You should be proficient in using CRM systems and computer software;
You can build strong relationships with customers, understand their needs, and genuinely want to help them;
You take ownership of your work and ensure clients experience smooth transitions between departments within our system;
You can work independently while demonstrating proactive problem-solving and initiative;
You are results-driven, focused on achieving goals and committed to delivering measurable outcomes;
You are a team player who collaborates effectively with colleagues to achieve common goals and drive success;

Travels a lot to meet with hotel managers, presenting Exely solutions (approximately 70% of the work is face-to-face meetings with clients in the client's territory);
Generates leads through cold calling, cold meetings, attending events, and with the help of the marketing team;
Handles incoming leads and converts them into customers;
Builds trusted relationships with hospitality professionals and attends events for hoteliers as a representative of Exely;
Provides market research to the management team;
Works diligently with CRM;

Business DevelopmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2 months ago

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Exely

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