Triptease

πŸ‘₯ 101-250πŸ’° $4,000,000 Series B almost 7 years agoHospitalityContentSaaSTravelSocial MediaπŸ’Ό Private Company
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Triptease is dedicated to creating a streamlined direct booking channel for hotels, using innovative technology to connect the right guests with the right hotels at the best prices. They offer advanced products that enhance hotel revenue.

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πŸ“ Portugal, Spain

🧭 Full-Time

πŸ” SaaS

  • 0–2 years of experience in a technical or client-facing role
  • Semi-technical background and tech-savvy, with experience using tech tools to improve internal processes (Dev Tools, DataDog, Google Tag Manager, Looker, Google sheets, Zapier, ChatGPT, Gemini, API integrations, Postman, data integration platforms, etc)
  • Excellent written and verbal communication skills
  • Assist with onboarding and implementation tasks across a wide range of client types
  • Collaborate with Sales, Customer Success, and Engineering to keep go-lives on track
  • Set clear expectations with partners and escalate blockers appropriately

API testingTroubleshootingTechnical supportSaaS

Posted 1 day ago
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πŸ“ Portugal, Spain, United Kingdom

πŸ” SaaS, hospitality technology

  • 3-5+ years in B2B sales, preferably within SaaS or hospitality technology, with a proven track record of exceeding sales targets in mid-market or enterprise segments.
  • Outstanding communication, negotiation, and presentation skills.
  • Strong strategic thinking and problem-solving abilities.
  • Proven ability to build trust and lasting relationships with clients and colleagues.
  • Fluent in English & Portuguese
  • Identify, target, and secure new business opportunities with mid-market and enterprise-level hotel groups.
  • Develop and execute strategic account plans to meet and exceed sales targets.
  • Own the end-to-end sales process, from prospecting and qualifying to presenting, negotiating, and closing deals.
  • Articulate the value of Triptease solutions to key stakeholders and decision-makers.
  • Build and nurture long-term client relationships, ensuring satisfaction and retention.
  • Collaborate with internal teams to guarantee seamless onboarding, implementation, and ongoing client success.
  • Stay updated on industry trends, competitors, and market developments to position Triptease as a thought leader.
  • Provide valuable feedback to Product and Marketing teams to inform innovation and market alignment.
  • Achieve sales goals on a monthly, quarterly, and yearly basis.
  • Deliver accurate sales forecasts to the leadership team.
  • Partner with internal stakeholders to maximize brand impact and enhance go-to-market strategies.

SalesforceCommunication SkillsRESTful APIsNegotiationPresentation skillsRelationship buildingAccount ManagementClient relationship managementSales experienceMarket ResearchLead GenerationStrategic thinkingCustomer SuccessSaaS

Posted 1 day ago
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πŸ“ Thailand, Singapore, Indonesia

🧭 Full-Time

πŸ” Tech (SaaS)

  • Fluent in English and additional regional language
  • 2 - 3 years of proven experience in customer success, account management, or a related field
  • Strong understanding of digital marketing, online guest experience optimization, and revenue management strategies.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
  • Analytical mindset with the ability to leverage data to drive decision-making and strategy.
  • Demonstrated ability to manage multiple accounts and projects simultaneously while maintaining high attention to detail.
  • Proactive, results-oriented, and a self-starter with a passion for customer success.
  • Obsessive about learning and calm under pressure
  • Manage approximately 25-30 accounts.
  • Regularly reach out to partners to coach them on best practices, drive product adoption, and provide updates on new feature releases.
  • Develop deep relationships with hotel partners through continuous discovery efforts.
  • Coach partners on using the platform to enhance their online guest experience, boost direct bookings, and maximize revenue.
  • Actively gather and analyze customer feedback to identify common trends and areas for improvement.
  • Work closely with Sales, Product, Engineering, and Finance teams to resolve customer issues promptly and ensure a seamless customer experience.
  • Utilize Triptease data to demonstrate the value created for our customers.
  • Turn customers into advocates for Triptease by encouraging them to present at conferences, participate in webinars, attend our annual events, collaborate on case studies, and serve as references for prospective customers.
  • Represent Triptease at industry events and conferences.
  • Maintain accurate and up-to-date records of customer interactions, health scores, and performance metrics.
Posted 29 days ago
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