Apply📍 South America, Mexico City, Mexico, Montreal, Quebec, Canada, Toronto, Ontario, Canada, Bogotá, Distrito Capital de Bogotá, Colombia, Cape Town, Western Cape, South Africa
🔍 Creator Economy
- Minimum must-have: Email and chat experience, basic graphic design knowledge (Canva), experience working with technology, and some experience writing or reviewing copy in English.
- Strong customer service skills with clear communication, patience, empathy, and conflict resolution abilities.
- Experience with HelpDesk (Hubspot or ZenDesk) and Photoshop is a plus.
- Excellent time and task management skills with the ability to prioritize effectively.
- Capable of working independently and thriving in a team environment.
- Must be flexible to work US hours (Pacific to Eastern time zones) to ensure effective collaboration.
- Exceptional communication skills in English.
- Seamlessly migrate creators’ content from their previous platforms to Passion.io, ensuring everything is organized and optimized.
- Use Canva and brand assets to design and customize stunning apps that meet creators’ unique needs.
- Provide top-notch support via email and chat, resolving concerns about products, apps, and accounts swiftly and effectively.
- Monitor the status of apps in review on Apple and Google Play, working with the App Submission team to tackle any issues head-on.
- Keep creators informed about Apple and Google updates, new features, bug fixes, and major updates from Passion.io.
- Assist with various administrative tasks to ensure smooth workflow and operational efficiency.
- Set up Typeform for customers and configure Zapier workflows to streamline processes.
Adobe PhotoshopGraphic Design
Posted 2 months ago
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