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ICEYE

👥 251-500💰 $93,000,000 Series E 10 months agoRemote SensingAerospaceInformation TechnologySatellite Communication💼 Private Company
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ICEYE is a pioneering company in Earth Observation, specializing in synthetic aperture radar (SAR) satellite technology. With the world's largest SAR constellation, ICEYE provides unparalleled persistent monitoring capabilities, enabling partners in various sectors, including disaster management, insurance, and finance, to make data-driven decisions. Headquartered in Finland, ICEYE employs over 600 professionals from nearly 60 countries, focused on improving life on Earth through innovation and teamwork.

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Jobs at this company:

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🔥 Customer Success Manager
Posted 27 days ago

📍 Australia

🧭 Full-Time

🔍 Earth Observation

  • 5+ years of experience in a customer-facing role such as customer solutions/success, consultancy, or project management.
  • 2+ years of experience with the public sector preferably with exposure to high-tech solutions.
  • Comprehensive expertise in scaling solutions in the public sector.
  • Knowledge of industry trends and best practices.
  • Strong problem-solving skills and excellent communication and interpersonal skills.
  • Self-motivated and proactive work style with a challenger mindset.
  • Lead the onboarding process for clients and ensure effective implementation and usage of ICEYE's products.
  • Understand customer needs and provide solutions that meet their requirements.
  • Develop relationships with key stakeholders throughout the customer lifecycle.
  • Monitor customer satisfaction levels and track KPIs.
  • Collaborate with sales managers to support client contract renewals and identify up-selling opportunities.
  • Gather customer feedback to drive product improvements and maintain a strong understanding of ICEYE’s NatCat products.

Project ManagementData AnalysisRelationship managementStakeholder managementCustomer Success

Posted 27 days ago
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