ICEYE

👥 251-500💰 $93,000,000 Series E 12 months agoRemote Sensing Aerospace Information Technology Satellite Communication💼 Private Company

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ICEYE is a pioneering company in Earth Observation, specializing in synthetic aperture radar (SAR) satellite technology. With the world's largest SAR constellation, ICEYE provides unparalleled persistent monitoring capabilities, enabling partners in various sectors, including disaster management, insurance, and finance, to make data-driven decisions. Headquartered in Finland, ICEYE employs over 600 professionals from nearly 60 countries, focused on improving life on Earth through innovation and teamwork.

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Jobs at this company:

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🔥 Technical Accounting Director

Posted 4 days ago

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🔥 Customer Excellence Specialist APAC

Posted 5 days ago

📍 Philippines

🧭 Permanent

🔍 Earth Observation

🔧 Requirements

Bachelor's degree in Geography, Remote sensing, Aerospace, or a related field.
Proven experience in customer excellence or account management roles.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills in English.

💡 Responsibilities

Oversee the entire order process, from submission to the delivery of the final product.
Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
Perform SAR image quality control to maintain high standards.
Resolve customer inquiries and complaints promptly.
Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Contribute to the enhancement of existing processes and documentation.
Report to management on key performance metrics and anomalies.
Maintain a thorough understanding of the company’s products, support, and services.
Serve as the point of contact for APAC governmental contracts and commercial clients.
Conduct feasibility studies and effectively communicate results to customers.
Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Coordinate and conduct service training for both internal and external customers.
Monitor order progress closely, proactively identifying and resolving potential issues.
Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).

Project CoordinationCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceWritten communicationExcellent communication skillsRelationship buildingAccount ManagementFluency in EnglishReportingTrainingClient relationship managementCustomer Success

Posted 5 days ago

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🔥 Lead Sales Engineer (Data)

Posted 9 days ago

📍 Europe

🧭 Full-Time

🔍 Earth Observation

🔧 Requirements

Minimum of 5-10 years experience in technical sales engineering roles, preferably in the satellite imagery domain, spanning both B2B and B2G environments.
Proven expertise in delivering impactful technical presentations and demonstrations.
Strong knowledge of relevant technical solutions.
Excellent problem-solving skills with the ability to address complex customer challenges.
Strong communication and interpersonal skills for engaging with customers and colleagues at all levels.
Ability to effectively manage multiple projects and priorities in a fast-paced environment.
Bachelor's degree (or higher level) in Remote Sensing, Geography, Engineering or a related technical field.

💡 Responsibilities

Serve as the technical lead in sales engagements, presenting solutions that align with customer requirements.
Collaborate with the sales team to understand customer needs and tailor technical solutions accordingly.
Conduct technical presentations, product demonstrations, and proof-of-concept exercises for potential customers.
Design solution architectures to meet customer specifications, and support the development of technical proposals.
Act as a liaison between sales, engineering, and product teams to ensure customer requirements are accurately communicated and addressed.
Provide pre-sales support by answering technical inquiries and resolving customer concerns.
Develop and maintain in-depth knowledge of ICEYE’s products, services, and industry trends.
Participate in strategic planning for business development and customer retention.
Support and mentor junior staff members and contribute to their professional development.

Communication SkillsProblem SolvingCustomer serviceRESTful APIsPresentation skillsSales experienceData visualizationTechnical supportData modeling

Posted 9 days ago

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🔥 Mission Sales Director

Posted 16 days ago

📍 France

🔍 Aerospace, Defense or Space

🔧 Requirements

5+ years of sales experience within the Aerospace, Defense or Space industry
5+ years of International sales export experience
5+ years experience with earth observation, preferably SAR
Ability to speak the local language

💡 Responsibilities

Establish a trusted positive relationship with the customer
Achieve additional sales with the customer, building upon existing sales
Grow and develop satellite sales pipeline within the region for 2025-2026 initially
Collaborate with the Data line of business and its sales persons located in your defined territory for mutual benefit.

Project ManagementBusiness DevelopmentSalesforceCommunication SkillsExcellent communication skillsAccount ManagementSales experienceMarket ResearchLead GenerationStrategic thinkingCRMCustomer Success

Posted 16 days ago

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🔥 Customer Success Manager

Posted 2 months ago

📍 Australia

🧭 Full-Time

🔍 Earth Observation

🔧 Requirements

5+ years of experience in a customer-facing role such as customer solutions/success, consultancy, or project management.
2+ years of experience with the public sector preferably with exposure to high-tech solutions.
Comprehensive expertise in scaling solutions in the public sector.
Knowledge of industry trends and best practices.
Strong problem-solving skills and excellent communication and interpersonal skills.
Self-motivated and proactive work style with a challenger mindset.

💡 Responsibilities

Lead the onboarding process for clients and ensure effective implementation and usage of ICEYE's products.
Understand customer needs and provide solutions that meet their requirements.
Develop relationships with key stakeholders throughout the customer lifecycle.
Monitor customer satisfaction levels and track KPIs.
Collaborate with sales managers to support client contract renewals and identify up-selling opportunities.
Gather customer feedback to drive product improvements and maintain a strong understanding of ICEYE’s NatCat products.

Project ManagementData AnalysisRelationship managementStakeholder managementCustomer Success

Posted 2 months ago

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🔥 Strategic Account Manager - LatAm Government Solutions

Posted 4 months ago

📍 Mexico City, Santiago, São Paulo

🧭 Full-Time

🔍 Earth Observation

🔧 Requirements

Passionate about customer centric selling, business development, and relationship building.
Strong account management or account executive background.
At least 3 years of sales experience with federal and/or state/local agencies.
Ability to work in a fast-paced startup environment during emergencies.
Fluency in both English and Spanish; Portuguese is a bonus.
Self-motivated and proactive with strong social skills.
Ability to travel to client meetings or conferences.

💡 Responsibilities

Work closely with the Senior Manager of Latin America on developing a strategy in the region.
Identify the right route for ICEYE's services, manage relationships whilst supporting new opportunities.
Prospect key accounts and engage through warm and cold outreach.
Be the Lead Relationship manager for assigned accounts.
Develop and execute penetration strategies and build key business relationships.
Support and develop proposals for Government prospects.
Build internal relationships and liaise with Product Team for continuous improvement.
Coordinate with Marketing for lead generation campaigns.

Business DevelopmentStrategyProblem SolvingRelationship buildingSales experience

Posted 4 months ago

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