Lawhive

Lawhive is an innovative online platform that provides affordable legal assistance to consumers and small businesses by combining regulated human lawyers with an AI co-pilot, Lawrence. The company aims to enhance access to legal services, addressing a critical societal issue.

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🔥 Payment Operations Associate

Posted 2024-10-16

📍 United Kingdom

🔍 Fintech/legal

Previous experience working in a fast paced startup environment.
Previous experience in fintech or with payment processes.
Legal background and knowledge of the Solicitors Regulation Authority (SRA) Accounts Rules is a plus.
Meticulous attention to detail and a high level of accuracy.
Exceptional organisational and time management abilities.
Outstanding communication and interpersonal skills.
Demonstrated ability to work independently and effectively in a team.
Strong problem-solving aptitude.

Oversee daily payment operations, including processing client and office payments, invoices, managing client account balances, handling disbursements, and ensuring timely payments.
Perform daily and monthly bank reconciliations for client and office accounts.
Ensure all payment processes comply with relevant legal and regulatory requirements. Work with legal teams to address any issues related to payment operations.
Identify areas for improvement in payment processes and implement creative solutions to enhance efficiency and client and lawyer experience.
Prepare regular reports on payment operations, including performance metrics, and provide insights for continuous improvement.
Liaise with clients regarding their accounts and resolve any queries or discrepancies.
Take ownership of payment operations projects and initiatives, driving them from conception to execution.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-16

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🔥 Customer Support Associate

Posted 2024-10-15

📍 United Kingdom

🔍 Legal tech

Proven experience in a busy, multi-channel customer-facing role
Experience working, and thriving, in a fast-paced, early-stage tech environment
Excellent communication skills, both written and verbal
Strong organizational and time management skills
A problem-solver who takes pleasure in helping others
An independent worker who also excels in team settings
Legal background or experience in the legal field is a plus

Responding to customer enquiries over email, chat and phone calls
Unblocking users and helping them understand how to use the Lawhive platform
Being the first point of contact for any escalations, and improving the customer experience
Daily and weekly customer operations tasks such as KYC, handling online reviews, etc

Communication SkillsCollaborationProblem SolvingOrganizational skills

Posted 2024-10-15

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🔥 Copywriter

Posted 2024-10-15

📍 United Kingdom

🔍 Legal technology

You’re opinionated AF and want to help us change the legal system for the better.
You’re a natural born writer and love writing in a creative, consumer friendly way.
You understand the importance of planning and organisation when researching, editing and creating content.
You can write content that performs well in SERPS adhering to SEO principles & that converts whilst still explaining complex topics in a straightforward & understandable way.
You’re highly organised and can demonstrate your attention to detail.
You've worked in B2C environments.
You have demonstrable experience writing in a consumer friendly voice.
You’re highly motivated and ambitious. You are capable of learning and adapting in a fast changing start up environment.
You’ve been an early hire at a high growth startup before. (Desirable)
You have experience writing content on legal topics. (Desirable)

Writing content for our website and knowledge hub that is consumer friendly and furthers our mission of making the law more accessible.
Improving the copy in our email campaigns and writing community & customer updates.
Helping to build the foundations of marketing at Lawhive. As an early member of our team, you'll be instrumental in helping define our brand and voice.
Ensuring any content that is written conforms to our tone of voice and SEO guidelines.
Transforming the way people access their legal rights and making legal help accessible to everyone!

Communication SkillsCollaborationSEOAttention to detail

Posted 2024-10-15

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🔥 Sales Development Representative

Posted 2024-10-15

📍 United Kingdom

🔍 Legal technology

Previous experience as an SDR in a high-performing B2B sales team.
Excellent communication skills, both written and verbal.
Strong problem-solving and decision-making abilities.
Empathy and patience when dealing with questions and sales objections.
Ability to work independently and in a team environment.
Basic knowledge of legal terminology and processes is a plus.

Generating a prospecting list that fits our ideal persona using accurate contact data
Booking outbound meetings with lawyers and solicitors through cold calls, emails and social outreach.
Communicating our value proposition to the market.
Gathering data and reacting quickly to signs of intent from prospects.
Carrying out initial screening to ensure they meet qualifying criteria.
Keeping prospects engaged between the initial call and pitch with the Account Manager.
Following up and engaging with prospects who have submitted inbound enquiries to Lawhive.
Delivering relevant marketing content to prospects.
Following up on existing contacts in our CRM to identify new potential needs.
Supporting the Account Managers with sales admin where needed.
Providing feedback to the team and sharing insights to improve our lawyer acquisition engine.

Business DevelopmentData AnalysisBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-10-15

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🔥 Full-Stack Engineer

Posted 2024-10-15

📍 United Kingdom

🔍 Legal Tech

You’re opinionated AF and want to help us change the legal system for the better.
You have a track record of delivering exceptional work and can demonstrate it.
You have experience in fast-paced and high-growth environments.
You are highly organised and can demonstrate your attention to detail.
You’re motivated and ambitious, capable of learning and adapting quickly.
You have deep understanding of our tech stack having built modern apps using best practices.
You’ve been a contributor in a high output engineering team and have experience moving fast (Kanban, CI/CD, DevOps, Serverless).
You have worked in product teams alongside product managers and designers.
You have built products from the ground up.
You have worked in product-driven companies making decisions which impact tens of thousands of users.
You have an eye for design and knowledge of best security practices.

Building products and features using modern technologies across the entire stack with a highly technical team.
Resolving technical issues and making decisions which affect our apps, sites, and projects.
Delivering delightful user experiences and being user-focused in decision making.
Ensuring our products evolve quickly and safely with the best development, security, and testing practices.
Ensuring your own code and product quality is consistently high and improving.

AWSPostgreSQLMongoDBTypeScriptRedisServerlessNext.jsReactCI/CDTerraform

Posted 2024-10-15

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🔥 Front-End Engineer

Posted 2024-10-15

📍 United Kingdom

🔍 Legal Tech

You’re opinionated AF and want to help us change the legal system for the better.
You have a track record of delivering exceptional work and can demonstrate it.
You have experience in fast-paced and high growth environments.
You are highly organised and can demonstrate your attention to detail.
You’re motivated and ambitious, capable of learning and adapting quickly.
You have built modern apps using best practices.
You’ve been a contributor in a high output engineering team and have experience moving fast (Kanban, CI/CD, DevOps, Serverless).
You have worked in product teams alongside product managers and designers.
You have built consumer products from the ground up and can confidently solve most UI/UX problems.
You have worked in product-driven companies making decisions which impact tens of thousands of users.

Building entire products and features using modern technologies with a highly technical team.
Resolving technical issues and making critical decisions that affect our apps, sites, and projects.
Working with front-end best practices in mind (usability, libraries, component architecture) across our sites and apps.
Delivering delightful usable user experiences and being user-focused in decision making.
Ensuring our products evolve quickly and safely with the best development and testing practices.
Ensuring your own and the team’s code and product quality is consistently high and improving.
Assisting with hiring and technical leadership.

AWSLeadershipPostgreSQLMongoDBTypeScriptRedisServerlessNext.jsReactCI/CDTerraform

Posted 2024-10-15

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🔥 Senior Full-Stack Engineer

Posted 2024-10-13

📍 United Kingdom

🔍 Legal Tech

A track record of delivering exceptional work.
Experience in fast-paced and high growth environments.
Highly organized with attention to detail.
Motivated, ambitious, and capable of learning and adapting quickly.
Deep understanding of tech stack, having built modern apps using best practices.
Experience as a senior contributor in a high-output engineering team.
Experience working in product teams alongside product managers and designers.
Experience building products from the ground up.
Experience making decisions impacting tens of thousands of users.
Eye for design and knowledge of best security practices.

Building entire products and features using modern technologies across the entire stack with a highly technical team.
Resolving technical issues and making critical decisions which affect our apps, sites and projects.
Delivering delightful user experiences and being user-focused in decision making.
Ensuring our products evolve quickly and safely with the best development, security and testing practices.
Ensuring high and improving quality of code and products.
Assisting with hiring and technical leadership.

AWSLeadershipPostgreSQLMongoDBTypeScriptRedisServerlessNext.jsReactCI/CDTerraform

Posted 2024-10-13

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🔥 Legal Assessment Specialist

Posted 2024-09-20

📍 United Kingdom

🔍 Legal Technology

Demonstrable understanding of the law, having worked as a paralegal, holding a law degree, or possessing practical experience in consumer legal issues.
Ability to communicate clearly and professionally, with experience discussing legal matters on the phone.
An active interest in sales with a sales mindset.
Commercial awareness and understanding of business dynamics.
High level of organization with strong attention to detail.
Motivated and ambitious individual capable of adapting in a fast-paced startup environment.

Communicating directly with clients who approach Lawhive for legal help.
Assessing legal problems and proposing relevant solutions.
Answering client questions and handling objections through phone, email, and webchat.
Identifying opportunities to enhance the product and processes.
Transforming the way people access legal rights and making legal help accessible.

Communication SkillsAnalytical SkillsCollaborationAttention to detailOrganizational skills

Posted 2024-09-20

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🔥 Sales Executive

Posted 2024-09-20

📍 United Kingdom

💸 Base salary plus commission with OTE of £55k

🔍 Legal technology

You're opinionated and motivated to help improve the legal system.
Demonstrable experience in sales within target-driven and technical environments.
Clear communication skills and exceptional phone etiquette.
Commercially aware and highly organized with attention to detail.
Motivated and ambitious, capable of learning in a fast-changing startup environment.
Desirable: Experience in the legal industry or interest in law; prior experience as an early hire at a high-growth startup.

Communicating directly with clients who approach Lawhive for legal help.
Triaging customer needs and coordinating with the legally trained team to ensure appropriate legal assistance.
Learning and demonstrating knowledge in a legally technical environment to customers.
Responding to client questions and handling objections via phone, email, and webchat.
Identifying opportunities to improve products and processes.
Transforming legal access for clients, ensuring legal help is available to all.

Business DevelopmentBusiness developmentCommunication SkillsAttention to detailOrganizational skills

Posted 2024-09-20

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Lawhive

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