- Lead client reporting projects as the Blackbird intelligence representative.
- Conduct social media intelligence analysis using Blackbird.AI’s Constellation analytics platform to identify and monitor risk areas.
- Create client deliverables, including reports and presentations, based on analytical insights.
- Maintain positive client relationships throughout the project lifecycle, including the provision of training, onboarding, and other support services to customers.
- Demonstrate expertise in Blackbird.AI’s Constellation software product to external audiences.
- Contribute to other commercial opportunities such as marketing and thought leadership content creation, or sales support activities.
- Perform other ad hoc intelligence, support, product, R&D, and administrative tasks, including Quality Assurance checks for Blackbird.AI’s software products.