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The Credit Pros

👥 51-100CreditFinancial ServicesFinanceFinTech
Website LinkedIn Email Phone # Facebook Twitter

The Credit Pros is a financial technology firm founded in 2009 that specializes in assisting clients with removing erroneous and inaccurate information from their credit histories while providing education to prevent future mistakes. Headquartered in Newark, New Jersey, the company employs between 51 to 100 people and is currently looking for a Remote Sales Manager.

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Jobs at this company:

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🔥 Remote - IT Junior Support Engineer
Posted 2024-10-12

📍 Pakistan

🧭 Full-Time

💸 $10 - $10 per hour

🔍 Credit Repair

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time Mon-Fri 10-5 PM with 01 hour lunch).
  • Availability for a few hours over weekends on demand basis.
  • Bring Your Own Device: You need to have a computer matching the company's requirements.
  • 3-5 years' experience of IT support &/or administration.
  • Experience working in a fast pace, high scaling startup environment.
  • Technical experience including but not limited to: Microsoft Azure, Password Management (Keeper), Operating System Troubleshooting, Office 365, ATERA, AnyDesk, AWS Basics.
  • Customer first orientation, proactive approach to problem solving, detail oriented and self-driven.
  • Excellent communication skills and solution-oriented mindset.

  • Provide support to all company departments with BYOD devices.
  • Remotely onboard and offboard employees following protocols.
  • Build and validate Standard Operating Procedures (SOPs).
  • Provide technical support to customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to operating systems, software applications, and hardware.
  • Manage and maintain IT systems and infrastructure, including password management, license control, and device management.
  • Troubleshoot and resolve network issues, including network connectivity and routing problems.
  • Support Microsoft Azure and other cloud-based services.
  • Collaborate with other teams to resolve complex technical issues.
  • Stay up-to-date with the latest technologies and trends in the IT industry.
  • Collaborate and manage vendor relations.

AWSMicrosoft AzureAmazon Web ServicesAzureCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-12
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🔥 Remote - Client Service Representative (Customer Services)
Posted 2024-09-27

📍 Nigeria

🧭 Full-Time

💸 4 - 4 USD per hour

🔍 Financial and banking services, credit repair

  • Technological Requirements: Dedicated home workspace needed; equipment details will be sent via email during the interview process.
  • Comfortable working remotely in Eastern Time Zone for 08 hour shift with 30 mins unpaid lunch and two 15 mins paid breaks.
  • Availability for Monday to Friday from 10:00 AM to 07:00 PM Eastern Time.
  • 1-2 years' experience of customer services in B2C focused financial and banking services industry.
  • Knowledge of the United States credit industry including credit cards, line of credit, personal loans.
  • Customer first orientation and being empathetic to their needs.
  • Excellent communication skills and solution-oriented mindset.
  • Hunger to learn and equip self with TCP’s technological suite.

  • Respond to customer inquiries and requests over the phone, email, and chat based on SOPs.
  • Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations.
  • Escalate and distribute customer issues to relevant departments as per guidelines.
  • Record, review and follow-up on requests and resolutions.
  • Investigate and research solutions.
  • Update customer records during conversations.
  • Meet and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy.

Communication Skills

Posted 2024-09-27
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Apply
🔥 Remote - Client Service Representative (Customer Services)
Posted 2024-09-25

📍 Pakistan

🧭 Full-Time

💸 $4 - $4 per hour

🔍 Financial and banking services

  • Technological Requirements: Dedicated home workspace needed; equipment details will be sent via email during the interview process.
  • Comfortable working remotely in Eastern Time Zone for 08 hour shift with 30 mins unpaid lunch and two 15 mins paid breaks.
  • Availability for Monday to Friday from 10:00 AM to 07:00 PM Eastern Time.
  • 1-2 years' experience of customer services in B2C focused financial and banking services industry.
  • Knowledge of the United States credit industry including credit cards, line of credit, personal loans.
  • Customer first orientation and being empathetic to their needs.
  • Excellent communication skills and solution-oriented mindset.
  • Hunger to learn and equip self with TCP’s technological suite.

  • Respond to customer inquiries and requests over the phone, email and chat based on SOPs.
  • Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations.
  • Escalate and distribute customer issues to relevant departments as per guidelines.
  • Record, review and follow-up on requests and resolutions.
  • Investigate and research solutions.
  • Update customer records during conversations.
  • Meet and exceed quantitative metrics and KPIs including client facing time, call quality and occupancy.

Communication SkillsMicrosoft ExcelCustomer service

Posted 2024-09-25
Apply
Apply
🔥 Remote - Client Service Representative (Customer Services)
Posted 2024-09-25

📍 India

🧭 Full-Time

💸 4 USD per hour

🔍 Credit repair services

  • Dedicated home workspace needed; equipment details will be provided via email.
  • Comfortable working remotely in Eastern Time Zone for an 8-hour shift with breaks.
  • Availability from Monday to Friday, 10:00 AM to 07:00 PM Eastern Time.
  • 1-2 years' experience in customer services in B2C focused financial and banking services.
  • Knowledge of the United States credit industry including credit cards, lines of credit, and personal loans.
  • Customer-first orientation and empathy towards client needs.
  • Excellent communication skills and a solution-oriented mindset.
  • Willingness to learn and utilize TCP’s technological suite.

  • Respond to customer inquiries and requests over phone, email, and chat based on SOPs.
  • Utilize TCP’s tech tools suite in day-to-day operations.
  • Escalate and distribute customer issues to relevant departments as per guidelines.
  • Record, review and follow-up on requests and resolutions.
  • Investigate and research solutions.
  • Update customer records during conversations.
  • Meet and exceed quantitative metrics and KPIs including client-facing time, call quality, and occupancy.

Communication Skills

Posted 2024-09-25
Apply
Apply
🔥 Inside Sales Development Representative (Debt or Credit) - Remote
Posted 2024-09-20

📍 United States

🧭 Full-Time

💸 $65,000 - $120,000 per year

🔍 Credit repair

  • Remote fulltime availability 5-day work week (Mon-Fri in Eastern Time possibly Mon-Fri 10-7 or 11-8 ET) with 01 hour unpaid break and 30 minutes paid rests.
  • Bring Your Own Device: You need to have a computer matching our requirements.
  • 1-2 years' experience of customer services in B2C focused financial and banking services industry.
  • Knowledge of the United States credit industry including credit cards, line of credit, personal loans.
  • Customer first orientation and being empathetic to their needs.
  • Excellent communication skills and solution-oriented mindset.
  • Hunger to learn and equip self with TCP’s technological suite.

  • Pitching and closing credit repair solutions based on the profiles and credit scenario of customers.
  • Following step-by-step guide to promote TCP's credit repair products and rebutting client's concerns.
  • Going above and beyond to not only meet quotas and KPIs but exceeding in performance.
  • Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations.

SalesforceCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-09-20
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