The Credit Pros

👥 51-100CreditFinancial ServicesFinanceFinTech💼 Private Company
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The Credit Pros is a financial technology firm founded in 2009 that specializes in assisting clients with removing erroneous and inaccurate information from their credit histories while providing education to prevent future mistakes. Headquartered in Newark, New Jersey, the company employs between 51 to 100 people and is currently looking for a Remote Sales Manager.

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📍 Canada

🧭 Full-Time

💸 70000.0 - 75000.0 USD per year

🔍 Credit Repair

  • Bachelor's degree in Marketing, Communications, or a related field.
  • Proven experience in digital marketing, with expertise across paid advertising, SEO, SEM,CRO, email marketing, and social media
  • Strong technical proficiency in digital marketing tools and platforms.
  • Hands-on experience with GA4, Google Ads, Meta Ads Manager, Customer.io, WordPress, Zapier, Salesforce, and Jira.
  • Strong analytical skills with the ability to interpret data, extract insights, and drive strategic decisions.
  • Build & execute all customer communications across automated channels (primarily email, SMS & and push notifications) including the automation that powers them.
  • Manage and optimize ad spend across platforms such as Google, Bing, Meta, and TikTok to enhance brand awareness, generate high-quality leads, and drive conversions.
  • Execute Conversion Rate Optimization (CRO) initiatives using industry-leading tools like Unbounce and VHO to improve site performance through A/B and multivariate testing.
  • Develop and automate email marketing campaigns, including transactional emails, newsletters, promotional outreach, and drip campaigns, to nurture leads and engage existing customers.
  • Develop and execute campaigns to drive revenue through ancillary monetization strategies.
  • Lead the creation and curation of compelling, high-quality content, including blog posts, videos, and social media assets, to enhance audience engagement.
  • Monitor and optimize email and SMS deliverability to maximize engagement and conversion rates.
  • Create marketing automation workflows to identify and promote cross-sell opportunities, enhancing customer engagement and revenue growth.
  • Track and analyze performance metrics using analytics tools to identify trends, uncover insights, and provide data-driven recommendations for campaign improvements.
  • Create reports, dashboards, and presentations that showcase campaign effectiveness, measure ROI, and guide future marketing strategies.
  • Stay ahead of emerging trends and best practices in digital marketing, paid advertising, email automation, and social media management.
  • Work closely with cross-functional teams, including Marketing, Sales, and Creative, to align digital marketing initiatives with overall business goals.

SalesforceJiraContent creationSEORESTful APIsData visualizationMarketingDigital MarketingWordPressData analyticsA/B testing

Posted 7 days ago
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📍 Nigeria

🧭 Full-Time

💸 4.0 USD per hour

🔍 Financial and Banking Services

  • Dedicated home workspace needed; equipment details will be sent via email during the interview process.
  • Comfortable working remotely in Eastern Time Zone for an 8-hour shift with 30 mins unpaid lunch and two 15 mins unpaid breaks.
  • Availability for Monday to Friday from 10:00 AM to 07:00 PM Eastern Time.
  • 1-2 years' experience of customer services in B2C focused financial and banking services industry.
  • Knowledge of the United States credit industry including credit cards, line of credit, and personal loans.
  • Customer-first orientation and being empathetic to their needs.
  • Excellent communication skills and solution-oriented mindset.
  • Hunger to learn and equip self with TCP’s technological suite.
  • Respond to customer inquiries and requests over the phone, email, and chat based on SOPs.
  • Utilize TCP’s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in day-to-day operations.
  • Escalate and distribute customer issues to relevant departments as per guidelines.
  • Record, review, and follow-up on requests and resolutions.
  • Investigate and research solutions.
  • Update customer records during conversations.
  • Meet and exceed quantitative metrics and KPIs including client facing time, call quality, and occupancy.

SalesforceCommunication SkillsCustomer serviceProblem-solving skillsEmpathyTechnical supportCRM

Posted 3 months ago
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