Apply📍 United States
🔍 Medical
- Excellent oral and written communication skills
- Proven ability to multitask and experience working in a fast-paced environment
- Excellent interpersonal skills, specifically a friendly phone demeanor, the ability to thoroughly interview over the phone
- Highly organized and detail oriented
- Strong verbal and written communication skills
- Ability to navigate CRM system and onboarding platform with ease
- Must possess a sense of urgency in resolving time-sensitive escalated requests
- Technically savvy
- High School Diploma
- Proficiency in the Microsoft Office suite of applications required
- Must have a valid driver’s license and reliable form of transportation
- Ensure all installations are completed within the specified timeframe.
- Monitor job activity queues daily for installer hiring and performance related tasks with the goal of properly staffing to ensure installation timelines are adhered to.
- Coordinate with consumers, consumer's contacts and Care Managers and internal sales team to drive toward getting our devices installed.
- Review applications to determine which candidates meet specific criteria for the installer position.
- Effective communication with department Administrator and leadership regarding territory recruiting needs and progress.
- Review installer performance: counsel, suspend or terminate as needed.
- Develop tactics and strategies to increase member contact rates and have positive impacts on key metrics.
- Present monthly metrics to the business to show territory health.
- Other tasks and duties as assigned.
Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeWritten communicationInterpersonal skillsExcellent communication skillsMS OfficeVerbal communicationRecruitmentCRM
Posted 17 days ago
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