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πŸ”₯ Senior Product Manager
Posted about 2 hours ago

πŸ“ United Kingdom, Spain

πŸ’Έ 85000.0 - 95000.0 GBP per year

πŸ” Consumer Apps

🏒 Company: PairedπŸ‘₯ 11-50πŸ’° $3,600,000 Seed almost 4 years agoAppsDatingSoftware

  • Substantial experience as a product manager in consumer apps, preferably at the intersection of product and growth
  • Proven ability to lead hands-on, driving results both through direct product development and by applying strong end-to-end strategic thinking and execution
  • Deep commitment to understanding customer needs and using that empathy to shape product strategy
  • Exceptional communication and collaboration skills, with a talent for influencing and aligning cross-functional teams. You excel at bringing people together to get things done
  • Track record of building products in fast-moving environments
  • Skilled at managing multiple initiatives simultaneously, adapting to different stages of development
  • Keen eye for design and a passion for crafting experiences that users love
  • Strong analytical mindset with a data-driven approach to decision-making
  • Shape the Connection strategy, designing and refining ways for couples to connect to boost long-term retention while ensuring that we deliver a seamless customer experience
  • Leverage cutting-edge technologies to build a highly tailored, curated experience that ensures every couple feels supported and no two journeys are the same
  • Conduct user research and analysis to generate insightful user-centric hypotheses for testing, aimed at improving engagement and long-term retention
  • Define learning goals and KPIs, set up the right validation methods (from fact-finding to A/B testing) and develop a strong intuition for improving metrics
  • Support occasional cross-functional partner requests for campaigns and strategic projects while maintaining a strong focus on outcomes

LeadershipAgileData AnalysisProduct ManagementUser Experience DesignCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesRESTful APIsEmpathyData visualizationStakeholder managementStrategic thinkingA/B testing

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 112000.0 - 130000.0 USD per year

πŸ” Software Development

  • 3+ years of experience in community management projects, including launching or scaling a platform from scratch.
  • Proven success in building and growing online communities with measurable outcomes (e.g., increasing user engagement by [specific metrics]).
  • Strong project management skills to oversee end-to-end platform development.
  • Exceptional communication and storytelling skills to engage diverse audiences.
  • Proficiency with community management tools (e.g., Zendesk, Circle, Discourse) and analytics platforms.
  • A data-driven mindset, with the ability to measure and improve Axonius community KPIs.
  • Lead the design, development, and rollout of the Axonius community platform project, collaborating with internal teams and external vendors.
  • Define and implement community guidelines, onboarding flows, and user engagement features.
  • Build foundational processes for content moderation, user management, and feedback collection.
  • Attract the first wave of users through campaigns, partnerships, and direct outreach.
  • Foster relationships among members by initiating discussions, organizing virtual events, and incentivizing participation.
  • Build programs like ambassador initiatives or user recognition features to sustain long-term engagement.
  • Create and curate high-value content to drive discussions, share updates, and amplify user-generated content.
  • Collaborate with internal teams to align community initiatives with broader Axonius goals.
  • Act as the primary voice of the community, gathering actionable feedback to improve the Axonius platform and user experience.
  • Report on KPIs such as user growth, engagement, and satisfaction, and use insights to refine strategies.
  • Ensure the Axonius platform remains a safe, inclusive, and respectful space by enforcing guidelines and implementing necessary tools for moderation.

Project ManagementData AnalysisProject CoordinationCross-functional Team LeadershipStrategyAPI testingContent creationContent managementCommunication SkillsCollaborationCustomer serviceAgile methodologiesRESTful APIsOrganizational skillsWritten communicationAdaptabilityRelationship buildingProblem-solving skillsEmpathyVerbal communicationReportingActive listeningBudgetingSales experienceMarket ResearchStakeholder managementCRMCustomer SuccessSaaS

Posted about 4 hours ago
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πŸ“ United Kingdom

🧭 Contract

πŸ” Mental Health

🏒 Company: IntellectπŸ‘₯ 251-500πŸ’° Corporate almost 2 years agoPersonal HealthMental HealthMobile AppsWellnessHealth Care

  • Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling
  • Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
  • ICF Coaches must have at least 200 coaching hours
  • Counsellors must have at least 300 clinical hours post graduation
  • Candidate must be proficient in English and local language
  • Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
  • Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
  • Support your clients in setting up either person or career goals, relationships, etc
  • Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.

Behavioral scienceCommunication SkillsCoachingInterpersonal skillsEmpathyActive listeningClient relationship managementEnglish communication

Posted about 5 hours ago
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πŸ“ Netherlands and all across Europe

🧭 Contract

πŸ” Mental Well-being

🏒 Company: OpenUpπŸ‘₯ 101-250πŸ’° $14,567,180 Series A over 2 years agoPersonal HealthMental HealthMedicalHealth Care

  • Master in any kind of Psychology.
  • 4+ years of experience in 1:1 psychological conversations.
  • Knowledge of interventions based on solution-focused therapy, ACT, and/or CBT.
  • Business level English communication skills (written and spoken).
  • Have a laptop/computer with Windows 10 or later, OR MacOS Ventura or later, AND an antivirus turned on in your device.
  • Conduct consultations with a variety of people.
  • Work towards a goal in a set of 25 minute-sessions with clients.
  • Participate in weekly intervision sessions to support your personal and professional development.

Communication SkillsEmpathyActive listeningEnglish communication

Posted about 18 hours ago
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πŸ“ United States

🧭 Contract

πŸ’Έ 80.0 - 85.0 USD per session

πŸ” Healthcare

🏒 Company: HeadspaceπŸ‘₯ 11-50WellnessHealth CareChild Care

  • 3+ years experience providing clinical psychotherapy to individuals, couples or families
  • Experience with risk management and higher acuity cases
  • Licensed Psychologist, Licensed Independent Clinical Social Worker, Licensed Marriage and Family Therapist, or LCPC
  • An independent clinical license to practice in good standing (without need for clinical supervision)
  • Tech-savviness is a must
  • Clinical competence in evidence-based practices (CBT, DBT, ACT, Mindfulness, etc.) and measurement-based care
  • Provide high quality, innovative, tele-therapy to Headspace patients over a HIPAA compliant video conferencing platform
  • Complete, sign and lock clinical case notes in EMR within 48 hours of session. Note completion is part of the session rate. Additional time should generally not be charged for session notes.
  • Maintain your personalized database to record proof of licensure, license updates, expiration dates, personal information, etc.
  • Keep your availability calendar up to date
  • Stay in regular communication with clinical leadership, checking work emails in a timely fashion and responding within 24 hours, even if not working
  • Work with a collaborative care team including health coaches, other therapists, psychiatrists, and external care providers

Communication SkillsProblem SolvingTime ManagementWritten communicationComplianceInterpersonal skillsAdaptabilityTeamworkEmpathyActive listeningClient relationship managementRisk Management

Posted about 20 hours ago
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πŸ“ USA

πŸ” Healthcare

🏒 Company: Imagine PediatricsπŸ‘₯ 51-100MedicalHospitalChild Care

  • Strong organizational and administrative skills, with the ability to manage multiple projects and deadlines.
  • Experience in patient advocacy, caregiver support, or healthcare navigation is preferred.
  • Excellent communication skills, with the ability to engage effectively with caregivers, healthcare providers, and internal teams.
  • Proficiency in Microsoft Office, ClickUp (or similar project management tools), and virtual meeting platforms.
  • Empathy and understanding of the challenges faced by families of children with complex medical needs.
  • Assist in preparing and vetting meeting agendas in collaboration with internal care teams.
  • Develop PowerPoint presentations for PFAC meetings.
  • Process invoices and distribute DoorDash vouchers.
  • Send and track feedback forms for PFAs and presenters.
  • Consolidate and provide feedback from PFAs to presenters.
  • Organize and facilitate PFAC Brainstorming Sessions (~4 hours/month), including scheduling, coordinating availability via Microsoft Forms, and managing feedback collection.
  • Support PFAC Recruitment, including inputting verbal referrals into ClickUp and following up on onboarding tasks.
  • Attend daily POD Huddles and Interdisciplinary Team (IDT) meetings to represent the caregiver voice and assess advocacy needs (~4 hours/week).
  • Participate in internal project meetings as needed to integrate patient and caregiver perspectives into initiatives.
  • Co-Facilitate bi-weekly support groups, ensuring structured discussions and engaging topics (~2 hours/month).
  • Develop agendas and curate discussion topics based on caregiver needs (~10 hours/month)

Project ManagementCommunication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAgile methodologiesOrganizational skillsEmpathyActive listeningCross-functional collaborationPowerPoint

Posted 1 day ago
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πŸ“ North America

🧭 Full-Time

πŸ” SaaS

🏒 Company: AshbyπŸ‘₯ 51-100πŸ’° $30,000,000 Series C 9 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
  • You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
  • You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.
  • Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
  • Shape how we serve our Enterprise segment.
  • Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

LeadershipData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipProduct AnalyticsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringCoachingExcellent communication skillsAccount ManagementTeamworkEmpathyActive listeningRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingProcess improvementCustomer supportCustomer SuccessSaaSBudget management

Posted 1 day ago
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πŸ“ USA

🧭 Full-Time

πŸ” SaaS

🏒 Company: FieldguideπŸ‘₯ 101-250πŸ’° $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • 3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
  • 3+ years of experience in financial audit or advisory services at a public accounting firm
  • Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
  • Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)
  • Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
  • Build credibility with technical champion at the prospect company
  • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
  • Increase sales velocity and contribute to closing deals
  • Participate and contribute to the enterprise sales process, product, or best practices initiatives
  • Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
  • Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
  • Successfully manage customer questions and objections and resolve concerns
  • Partner with Customer Success to enable complex onboarding of enterprise customers
  • Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
  • Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
  • Ensure that the roadmap is clear to customers as required to influence buying decisions
  • Provide leadership by creating content and trainings for key areas
  • Work with the extended team to ensure that they are successful and learn from your expertise
  • Embody Fieldguide’s core leadership principles and cultural values

LeadershipSQLCloud ComputingCybersecurityData AnalysisSalesforceCommunication SkillsCollaborationCustomer serviceRESTful APIsPresentation skillsWritten communicationNetworkingProblem-solving skillsAccount ManagementEmpathyActive listeningSales experienceTechnical supportCRMFinancial analysisCustomer supportCustomer SuccessSaaS

Posted 1 day ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software as a Service (SaaS)

🏒 Company: FieldguideπŸ‘₯ 101-250πŸ’° $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • 1 - 3 years of customer support experience, ideally gained within an Enterprise Software as a Service (SaaS) company, demonstrating a commitment to delivering exceptional service and support.
  • You are a team player, and you are mission-first.
  • Hands-on experience in a high-growth startup.
  • Strong communication and problem-solving skills are essential, with a focus on effectively assisting and advising customers through complex issues.
  • Bias towards action.
  • Build trust with customers.
  • Respond quickly and accurately to client requests for assistance, always with a positive attitude.
  • Provide technical support: Offer prompt and efficient assistance to resolve technical issues related to Fieldguide's platform. Troubleshoot problems via email, phone, or chat, ensuring a quick resolution of any software problems, login issues, or user errors.
  • Enhance user experience: Guide customers through the features and functionalities of the Fieldguide platform. Provide tips and best practices for optimal use, ensuring customers can leverage the software to its fullest potential.
  • Advocate for the customer: Be the link between the customer and Fieldguide’s Engineering, Product, Design team. Be aware of and communicate customer needs internally to help shape the product roadmap. Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
  • Bolster onboarding and retention: Assist in customer database setup and template creation to ensure a world-class client experience.
  • Maintain knowledge base: Contribute to and update the online help resources, FAQs, and support documentation, ensuring they are current and comprehensive for user self-service.

API testingREST APICommunication SkillsProblem SolvingEmpathyTroubleshootingActive listeningClient relationship managementTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted 1 day ago
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πŸ“ Netherlands and all across Europe

🧭 Contract

πŸ” Mental Well-being

🏒 Company: OpenUpπŸ‘₯ 101-250πŸ’° $14,567,180 Series A over 2 years agoPersonal HealthMental HealthMedicalHealth Care

  • Native language is Swiss German.
  • Business level English communication skills (written and spoken)
  • Master in any kind of Psychology
  • 4+ years of experience in 1:1 clinical psychology conversations
  • Knowledge of interventions based on solution-focused therapy, ACT, and/or CBT
  • Conduct consultations with a variety of people and requests for help
  • Work with clients towards a goal in a set of 25 minute-sessions
  • Participate in possible weekly intervision sessions to support you and your personal and professional development

Interpersonal skillsTeamworkEmpathyActive listeningEnglish communication

Posted 2 days ago
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