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2,620 jobs found.

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🔥 (fluent Dutch) Customer Support Consultant (Thailand, remote)

Posted 5 minutes ago

📍 Thailand

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and Labeling UX Design Outsourcing Web Development Technical Support Call Center Information Technology Travel Software Social Media

🔧 Requirements

Dutch and English languages at advanced/C1 level
Experience in customer support
Strong communication skills
Technical background is preferred

💡 Responsibilities

Provide B2B customer support via calls, emails and chats
Build positive and long-lasting relationships with customers
Identify and escalate complex technical issues, ensuring prompt resolution of requests
Assist customers with inquiries related to product features
Meet team KPIs
Securely work with customers’ sensitive information
Maintain working knowledge of our client’s products and services

REST API Communication Skills Problem Solving Customer service Troubleshooting Technical support Customer support Customer Success English communication SaaS

Posted 5 minutes ago

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🔥 Senior C++ Developer with Linux/Windows experience

Posted 21 minutes ago

📍 Brazil, Argentina, Uruguay, Chile

🔍 Insider Risk Management and User Behavior Analytics

🏢 Company: Teramind👥 51-100 Productivity Tools Security Cyber Security Enterprise Software Software

🔧 Requirements

5+ yrs experience with C++11 or newer
Client-server application development experience
Fully proficient with Git
Understanding fundamental design principles behind scalable applications
Perform thorough unit testing of software components to prepare for integration in a larger system
Capable to independently and proactively lead a feature through the entire development cycle while cooperating with the different teams
Design pattern knowledge
Highly organized with precise attention to detail
Desire to learn and generate ideas
Good spoken and written English

💡 Responsibilities

Implement high-quality software security and data protection solutions
Research and suggest the best way to implement business requirements
Identify improvements in existing architecture and legacy code to continuously refine and evolve the product
Enhance software delivery and quality throughout the entire software development cycle
Manage any issues that may arise and drive resolutions throughout the development process
Collaborate with Support engineers to analyze and troubleshoot software problems reported
Work with other team members and technical leads effectively and with minimal supervision

Software Development Design Patterns Git Software Architecture C++Algorithms Data Structures REST API Communication Skills Analytical Skills CI/CD Problem Solving Linux Attention to detail Networking Excellent communication skills Teamwork JSON Debugging

Posted 21 minutes ago

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🔥 L2 Technical Support Consultant & Backend Engineer (Georgia)

Posted 38 minutes ago

📍 Georgia

🔍 Software Development

🔧 Requirements

2+ years experience in back-end software development
Proficiency in Java/Spring Boot and MongoDB
Good understanding of on-premise IT infrastructure, load balancers, queues, and clustering
Excellent English communication skills (at least C1 for both spoken and written)

💡 Responsibilities

Provide L2 support to customers, diagnosing and resolving complex technical issues
Develop and maintain backend systems using Java/Spring Boot and MongoDB
Gather data to ensure the required technical info is collected to resolve even more complex tickets
Gather required technical information to ensure resolution of complex cases
Ensure customers' satisfaction with any interaction
Maintain working knowledge of our client’s products and services
Securely work with customers’ sensitive information
Communicate with developers and other departments of various IT companies to identify and troubleshoot technical issues

Backend Development Java Kafka Kubernetes MongoDB Spring Boot Groovy Communication Skills Problem Solving RESTful APIs Technical support Customer support English communication

Posted 38 minutes ago

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🔥 Senior Site Reliability Engineer

Posted 39 minutes ago

📍 United States

🧭 Full-Time

💸 128350.0 - 192100.0 USD per year

🔍 Software Development

🏢 Company: ClickHouse👥 101-250💰 Series B over 2 years agoDatabase Artificial Intelligence (AI)Big Data Analytics Software

🔧 Requirements

At least 8 years of experience in Site Reliability Engineering or a related field.
Previous experience using ClickHouse in production.
Coding experience with Go and/or Python.
Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus.
Hands-on experience with container orchestration tools such as Kubernetes or Docker Swarm.
Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.

💡 Responsibilities

Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.
Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents.
Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.
Continuously improve the reliability and performance of our ClickHouse services.
Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

AWS Docker Python SQL Cloud Computing Kubernetes Cross-functional Team Leadership Clickhouse Go REST API Communication Skills CI/CD Problem Solving Linux DevOps Terraform Excellent communication skills Teamwork Strong communication skills Ansible Debugging

Posted 39 minutes ago

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🔥 Graduate Frontend Engineer - JavaScript

Posted about 1 hour ago

📍 Poland

🧭 Full-Time

🔍 Software Development

🏢 Company: YouGov👥 501-1000💰 $293,437,993 Post-IPO Debt over 1 year ago🫂 Last layoff 5 months agoInternet Database Ad Targeting Consulting Business Intelligence Internet of Things Big Data Market Research Analytics Software

🔧 Requirements

Strong understanding of JavaScript fundamentals.
Familiarity with modern JavaScript frameworks/libraries (e.g., React, Angular, or Vue.js) is a plus.
Basic knowledge of HTML, CSS, and responsive design principles.
Understanding of version control systems (e.g., Git).
Strong verbal and written communication skills in English.
A proactive attitude and eagerness to learn and improve.
Strong analytical and problem-solving skills, with attention to detail.

💡 Responsibilities

Develop, test, and maintain high-quality JavaScript code under the guidance of senior engineers.
Participate in all phases of the software development lifecycle, from design and to testing and deployment.
Write clean, well-documented, and maintainable code.
Collaborate effectively with other team members, including senior engineers, product managers, and designers.
Learn and adapt to new technologies and best practices quickly.
Participate in code reviews and learn from feedback.
Troubleshoot and debug issues with support from senior engineers.
Contribute to the overall success of the engineering team.

Frontend Development Git HTML CSS Javascript React.js Vue.Js Angular Communication Skills Problem Solving

Posted about 1 hour ago

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🔥 Customer Success Manager

Posted about 1 hour ago

📍 United States

💸 109500.0 - 128000.0 USD per year

🔍 SaaS

🔧 Requirements

2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
Located in United States
Experience working with a portfolio of accounts, supporting a highly technical product
Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
Ability to set priorities, drive decisions and get closure on recommendations and issues
Ability to influence others towards continuous improvement, both internally and externally
Experience successfully managing customer engagements to completion and customer satisfaction
Excellent presentation, written and verbal communication skills
Proven time management skills with the ability to prioritize tasks

💡 Responsibilities

Drive the on-boarding, adoption, retention and overall success of our customers
Lead the enablement of our users by conducting product trainings
Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
Provide regular, proactive recommendations to optimize the use of our platform
Maximize the adoption of our product features in order to maximize the value driven by our product
Document and clearly articulate the Return on Investment driven by our solution
Identify accounts that are likely to churn and work proactively to eliminate that risk
Identify opportunities to expand our partnership with customers
Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
Track key account metrics and forecast retention

Project Management Data Analysis Product Management Cross-functional Team Leadership Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Presentation skills Account Management Training Relationship management Sales experience Technical support CRM Customer Success SaaS

Posted about 1 hour ago

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🔥 Operations Manager

Posted about 1 hour ago

📍 Philippines

🔍 BPO

🏢 Company: NeoWork👥 11-50 Outsourcing Web Development Manufacturing Animation

🔧 Requirements

5+ years of experience in operations management, preferably in the BPO industry
Bachelor's degree in Business Administration or related field; MBA preferred
Strong leadership and management skills
Excellent verbal and written communication skills
Proven track record in driving operational efficiency and process improvement
Ability to analyze data and make data-driven decisions
Strong problem-solving and decision-making skills
Ability to work well under pressure and meet tight deadlines
Knowledge of best practices in the BPO industry
Owned computer or laptop and stable internet connectivity.
Knowledgeable in Office 360, Google Apps, and client-facing communication.

💡 Responsibilities

Manage and oversee day-to-day operations to ensure efficient service delivery
Identify areas for process improvement and develop strategies to optimize operations
Set and track performance metrics and KPIs to drive continuous improvement
Collaborate with internal teams to streamline and improve cross-functional processes
Develop and implement operational policies and procedures
Provide leadership and guidance to the operations team
Resolve operational issues and conflicts
Stay updated on industry trends and best practices to ensure NeoWork's operations remain competitive

Leadership Data Analysis Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Problem Solving Microsoft Office Reporting Client relationship management Risk Management Team management Strategic thinking Process improvement Budget management

Posted about 1 hour ago

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🔥 PCS Field Engineer 2 - Rochester, NY

Posted about 1 hour ago

📍 United States

💸 72000.0 - 108000.0 USD per year

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 6 or more years of experience servicing electronic equipment.
Experience with Web applications as well as Microsoft suite of products.
Must have and maintain a valid Driver's License.

💡 Responsibilities

Complete on-time and accurate Preventative Maintenance, Installations, Corrective Repairs and FMIs.
Assist less experienced field engineers with equipment installation.
Work on advanced troubleshooting and service repair needs on designated equipment.
Effectively communicate and partner with teammates and colleagues.
Demonstrate effective communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
Serve as a member of the account community for key accounts.
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
Keep up to date with competitor information and market trends.
Answer service calls independently without assistance within one year of employment

Embedded Systems Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Linux Microsoft Office Suite Account Management Troubleshooting Data entry Customer support

Posted about 1 hour ago

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🔥 Partner Success Manager

Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Non-profit education

🏢 Company: GiveCampus👥 51-100💰 $50,000,000 Private over 2 years agoInternet Education Social Network

🔧 Requirements

Familiarity with fundraising strategies and challenges in higher education is beneficial.
Exhibit empathy, curiosity, and exceptional listening abilities.
Clearly convey information internally and externally.

💡 Responsibilities

Drive value for partner schools, aligning efforts with their goals while maintaining high expectations for delivering value.
Build and maintain strong relationships with product users and decision-makers, serving as a trusted advisor and quarterback for cross campus GC activities.
Stay informed about evolving GiveCampus products to offer the best support to partner schools.

Project Management Data Analysis Communication Skills Problem Solving Account Management Relationship management Strategic thinking Customer Success

Posted about 1 hour ago

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🔥 Technical Account Manager (Remote Spain)

Posted about 2 hours ago

📍 Spain

🧭 Full-Time

🔍 SaaS

🏢 Company: Rossum👥 251-500💰 Debt Financing about 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Document Management Software

🔧 Requirements

Strong customer-facing skills
Hands-on technical background
Experience with other SaaS products
Practical understanding of some of the following: Python, JavaScript, SQL, HTTP requests and API, integration platforms, AWS, GIT, and Tableau

💡 Responsibilities

Be customers' main technical contact throughout their contract.
Be responsible for project management of more complex customer projects where multiple parties of different skill sets and needs collaborate on a single setup.
Cooperate with members of Customer Experience and Sales organizations in order to deliver a great customer experience both on the technical and commercial side.
Consult with the Rossum product team on continuous improvement of the Rossum platform as well as advocate customers' views.

Project Management Python SQL Javascript API testing Problem Solving Customer service Account Management Technical support Scripting SaaS

Posted about 2 hours ago

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