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🔥 Moen Bi-Lingual (English/Spanish) Customer Service Representative

Posted about 5 hours ago

📍 US and US territories

🧭 Full-Time

💸 31000.0 - 44000.0 USD per year

🔍 Customer Service

🔧 Requirements

High School diploma or equivalent required.
2 years experience in a contact center or other fast-paced customer service environment required.
Excellent professional communication skills required, both verbal and written.
Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus.
Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation.
Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork.
Incumbent must meet internet speed requirements, pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy.

💡 Responsibilities

Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen Incorporated
Manages inbound calls from Spanish and/or English speaking consumers from the US and US territories.
Manages inbound calls from consumers to resolve product and technical support issues. This includes identifying and determining the problem and cause, and explaining the best resolution
Efficient use of technology to assist consumer with identification of product, explanation of resolution, and technical support and instruction for repair and/or installation of service kit or product.
Negotiates solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Moen
Maintains professional composure during interactions
Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures
Records consumer demographics, product information, and troubleshooting efforts as required
Performs other duties and/or special assignments as needed

Communication Skills Customer service Written communication Microsoft Office Suite Problem-solving skills Teamwork Verbal communication Troubleshooting Active listening Computer skills Technical support

Posted about 5 hours ago

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🔥 Customer Experience Specialist 1

Posted about 6 hours ago

📍 United States

🔍 Customer Service

🔧 Requirements

6+ months customer service experience in a fast-paced, collaborative, team environment
HS Diploma or GED required
Strong written and verbal communication skills
Working knowledge of PC based software applications (Microsoft Office – Outlook, Word, Excel) & basic web applications.
Ability to multi-task, prioritize, and manage time efficiently

💡 Responsibilities

Demonstrates basic knowledge of the product and product features for one assigned brand.
Demonstrates basic knowledge of internal processes and system tools.
Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal.
Gain proficiency in product to understand the needs and expectations of customers.
Follow standard operating procedures to support and resolve customer requests: order status, expedite and tracking, order modifications, document reprints, initiation of returns and replacement orders, credit & debits to customer accounts, provide product pricing and availability, as well as ad hoc product inquiries as needed.
Act as customer liaison when working with cross-functional teams to resolve customer requests.
Complete initial troubleshooting on return and warranty claims and escalate to the appropriate teams as necessary.
Effectively use CRM to gather and document service requests to pass along defect free cases to supporting departments for review and resolution as applicable.
Utilize and manage appropriate ERP business systems.
Proactively monitor and follow up on customer service requests daily to ensure timely customer resolution.
Accurately document service request in CRM to ensure data integrity for root cause problem solving activities across the business.
Meet all service level agreements as assigned.
Maintain active engagement in all training activities to ensure awareness of all Allegion product, policy, guideline, and procedure changes.

Communication Skills Customer service Microsoft Office Written communication Multitasking Verbal communication Troubleshooting Active listening Data entry Computer skills CRM

Posted about 6 hours ago

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🔥 Training Specialist - Clinical Services

Posted about 8 hours ago

📍 United States

🧭 Full-Time

💸 70000.0 - 90000.0 USD per year

🔍 Clinical Services

🏢 Company: Reveleer👥 101-250💰 $65,000,000 Debt Financing over 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Information Technology Health Care

🔧 Requirements

Current coding certification required through AAPC and/or AHIMA (e.g., CPC, CPC-P, CPC-H, CPC-I, CRC, CCS, RHIT, RHIA)
Minimum of 2 years of coding experience, with direct knowledge of Medicare and commercial risk adjustment models, including Hierarchical Condition Categories (HCC)
Experience working across all Reveleer clinical lines of business, including Risk Adjustment, Initial Validation Audit (IVA), and HEDIS abstraction
Strong knowledge of ICD-10 and CPT coding guidelines, medical terminology, anatomy, and physiology
Familiarity with coding quality audits, re-education strategies, and identifying error trends
Bachelor's degree preferred
Commitment to confidentiality and protection of patient health information in accordance with HIPAA and privacy standards
Demonstrated ability to facilitate engaging, interactive training sessions in both live (virtual or in-person) and asynchronous formats
Strong understanding of adult learning principles, learning styles, and behavior change strategies
Ability to design and deliver structured learning experiences that promote skill application and knowledge retention
Skilled in developing and maintaining comprehensive training materials such as facilitator guides, visual presentations, job aids, assessments, and quick-reference tools
Experience creating and using knowledge checks or assessments to measure learning outcomes and identify coaching opportunities
Proficient in adapting communication styles and instructional techniques to meet the needs of various audiences (e.g., internal coders, QA staff, customers)
Comfortable and professional on camera for virtual instructor-led sessions and team meetings
Proven ability to gather and incorporate learner feedback to improve training quality and effectiveness
Experience collaborating with subject matter experts (SMEs), clinical leaders, or QA teams to align training with business goals and performance expectations
Excellent verbal and written communication skills, with the ability to explain complex clinical or coding concepts clearly and concisely
Highly professional, articulate, self-directed, and able to manage multiple training initiatives with minimal supervision
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Strong computer skills with ability to learn new systems quickly
Reliable high-speed internet access required for remote work and virtual training delivery
Familiarity with LMS platforms, Zoom, Microsoft Teams, and other virtual training tools.

💡 Responsibilities

Facilitate Internal Training: Design and Deliver onboarding and ongoing training for internal clinical coders on the Reveleer platform, coding standards, and documentation protocols. Sessions may be live virtual or in-person.
Train Customers on Guidelines: Provide customer-facing training focused on clinical coding guidelines and ensure alignment with internal training for consistency and accuracy.
Maintain and Update Coding Guidelines: Own the creation, maintenance, and communication of internal and customer-facing coding guideline documents; ensure updates reflect compliance and operational changes.
Develop CEU Content: Design continuing education resources for coders and abstractors, including content eligible for AAPC CEUs and submission for approval.
Create Learning Materials: Write and design clear, engaging, and instructionally sound learning materials—including slide decks, guides, job aids, and reference documents—for both internal and external audiences.
Assess Training Needs: Evaluate training requirements based on audit results, project-level needs, and customer-specific expectations. Develop plans to re-educate coders based on error trends.
Collaborate Cross-Functionally: Partner with Clinical Operations, QA, and Product teams to ensure training programs reflect current processes and system updates.
Flex Schedule Support: Adjust work hours as needed to deliver training and provide support across multiple coder shifts and global time zones, including evenings, weekends, and occasional offshore (India) schedules.
Drive Continuous Improvement: Gather feedback, analyze performance data, and identify opportunities to enhance training effectiveness and learning outcomes.
Special Projects: Support additional training initiatives and departmental projects as needed.

Communication Skills Analytical Skills Customer service Attention to detail Organizational skills Presentation skills Written communication Documentation Microsoft Office Suite Interpersonal skills Problem-solving skills Training Computer skills

Posted about 8 hours ago

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🔥 2025 - 2026 Grade Levels K-5 Bilingual Generalist Texas Certified Teacher - Virtual

Posted about 9 hours ago

📍 United States

🧭 Contract

💸 42.0 USD per hour

🔍 EdTech

🏢 Company: Elevate K-12: Teach With Us

🔧 Requirements

Active, verifiable teaching certification in Texas for Generalist with a Bilingual endorsement
Certified and experienced with teaching students in grades K-5
Reliable high-speed internet connection

💡 Responsibilities

Teach grades K-5
Choose your own schedule
Build long-term relationships with your students

Communication Skills Organizational skills Adaptability Computer skills

Posted about 9 hours ago

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🔥 2025 - 2026 Grade Levels K-5 Bilingual Elementary U.S. Certified Teacher - Virtual

Posted about 9 hours ago

📍 United States

🧭 Part-Time

🔍 EdTech

🏢 Company: Elevate K-12: Teach With Us

🔧 Requirements

An active, verifiable teaching certification in the United States for: Elementary with a Bilingual endorsement
Certified and experienced with teaching students in grades K-5.
Must physically reside in the United States during the 2025-2026 school year
A daily available time block of at least three consecutive hours, Monday through Friday, 8am - 4pm EST.
Ability to work a part-time schedule of 10-20 hours per week during normal school hours.
A laptop or desktop computer with a reliable high-speed internet connection.

💡 Responsibilities

Teach K-5 Bilingual Elementary classes virtually.

Communication Skills Problem Solving Attention to detail Organizational skills Time Management Written communication Interpersonal skills Adaptability Critical thinking Teamwork Active listening Computer skills English communication

Posted about 9 hours ago

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🔥 Seeking Professionals for a New Approach to an Old Industry

Posted about 9 hours ago

📍 Canada, New Zealand, United States

🔍 Insurance

🔧 Requirements

Passionate.
Competitive.
Motivated.
Dependable.
Hardworking.
Adaptable.
Flexible,
Trainable.

💡 Responsibilities

Conducting virtual consultations with clients.
Assessing clients’ needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Communication Skills Customer service Mentoring Presentation skills Written communication Interpersonal skills Excellent communication skills Adaptability Verbal communication Training Active listening Client relationship management Relationship management Sales experience Computer skills Customer support

Posted about 9 hours ago

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🔥 Fully Remote - Client Support Manager

Posted about 9 hours ago

📍 US/Canada

🔧 Requirements

Exhibit excellent communication skills
Possess basic computer knowledge
Showcase a strong work ethic
Radiate an outgoing, fun, and energetic personality
Demonstrate exceptional time management skills

💡 Responsibilities

Forge long-term relationships with clients
Meet clients at their homes
Meet clients through Zoom Virtual Calls

Leadership Time Management Excellent communication skills Client relationship management Computer skills Customer support

Posted about 9 hours ago

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🔥 Tax Preparer - Work from Home

Posted about 12 hours ago

📍 United States

🧭 Part-Time

🔧 Requirements

Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
Possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN).
Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
Must be available to work a minimum of 20 hours per week, spread across three or more days.

💡 Responsibilities

Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner.
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values (here), including “integrity without compromise.”

Microsoft Excel Customer service Accounting Computer skills

Posted about 12 hours ago

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🔥 Tax Preparer - Work from Home

Posted about 12 hours ago

📍 United States

🔧 Requirements

Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN).
Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.

💡 Responsibilities

Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner.
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values (here), including “integrity without compromise.”

Communication Skills Customer service Accounting Attention to detail Written communication Microsoft Office Suite Excellent communication skills Verbal communication Computer skills

Posted about 12 hours ago

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🔥 Tax Preparer - Work from Home

Posted about 14 hours ago

📍 United States

🔧 Requirements

Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
Possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN).
Have (or be willing to obtain) internet connection that meets Intuit Security criteria.
Be available to work a minimum of 20 hours per week, spread across three or more days.

💡 Responsibilities

Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner.
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values (here), including “integrity without compromise.”

Communication Skills Microsoft Excel Customer service Accounting Attention to detail Data entry Computer skills Customer support

Posted about 14 hours ago

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Audio and Video Transcriber. Handles transcription of podcasts, interviews, conferences, and other audio files. Requires excellent language skills, strong focus, and fast typing speed.
Medical Transcriptionist. Works with audio recordings from doctors, patients, and procedures. Requires understanding of medical terminology and strong attention to detail.
Legal Transcriptionist. Transcribes audio files related to court hearings, consultations, and testimonies. Knowledge of legal language is essential.
Transcription Editor. Edits automated transcriptions by checking spelling, punctuation, and logical structure. An ideal position for detail-oriented professionals with strong language skills.
Multilingual Transcriber. Translates and transcribes content in multiple languages. In demand for international projects and multilingual content management.

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