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Remote IT Jobs

Salesforce

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1,524 jobs found.

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🔥 CO Analyst - Customer Care with French (m/f/x)*

Posted 13 minutes ago

📍 Poland

🔍 Healthcare

🔧 Requirements

Bachelor's degree or higher from an accredited university
1-2 years of equivalent work experience in Customer Facing – B2B experience nice to have, Complaints Handling, Customer Issue Resolution, Operations, Customer Service
Fluent in English and French

💡 Responsibilities

Providing Excellence in Customer Service to Solventum Customers through order management, account management, issue resolution and essential business communication
Customer relationships via telephone and other correspondence, including responding to customer enquiries and difficult complaints
Assisting customers solving queries with product & delivery issues in the areas of recalls, returned goods, proof of delivery and freight claims.
ensuring high quality complaint handling, complying with accepted quality and quantity standards as well as ensuring efficient customer service
Contacting internal clients and demonstrating high skills in building relations with customers

Salesforce SAP Communication Skills Problem Solving Customer service Organizational skills Account Management Fluency in English Customer support Customer Success

Posted 13 minutes ago

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🔥 Senior Manager of Operations & Business Applications

Posted 17 minutes ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: SquareWorks Consulting, Inc.

🔧 Requirements

7+ years of experience managing business applications and operations, with demonstrated leadership in owning company-wide systems.
Strong understanding of Salesforce, NetSuite, and business automation tools; experience implementing new platforms is a plus.
Proven track record of optimizing and scaling business processes through technology.
Experience in cross-functional leadership, working closely with stakeholders to drive operational improvements.
Strong project management skills, with the ability to manage multiple initiatives simultaneously.
Familiarity with SOC2, GDPR, and HIPPA compliance, risk management, and security best practices.
Excellent problem-solving skills, attention to detail, and ability to thrive in a fast-paced environment.
Ability to effectively communicate complex technical concepts to non-technical stakeholders.

💡 Responsibilities

Own and administer critical business applications, including Salesforce, NetSuite, Microsoft Office 365 (SharePoint, Teams, etc.), HappyFox, Jira, DocuSign, Breezy, Recurly, Asana, Grasshopper, Slack, Zoom, and BigTime.
Lead system implementations, migrations, and enhancements, ensuring seamless adoption and alignment with business goals.
Define and drive the business applications roadmap, identifying and prioritizing technology needs in collaboration with leadership and key stakeholders.
Partner with functional leaders across Sales, Marketing, Partnerships, Customer Experience, Finance, Product, and Engineering to optimize workflows, automate processes, and improve data integrity.
Oversee system governance, ensuring data security, compliance, and system performance standards are met.
Maintain inventory of company laptops and proactively assess purchasing needs. Monitor IT needs in partnership with our managed service provider.
Own and manage external vendor and contractor relationships, ensuring high-quality service and alignment with company needs.
Serve as a key operational leader, ensuring that business processes across the company remain scalable, efficient, and aligned with company strategy.
Support teams by implementing best practices in systems management, business automation, and data flow across platforms.
Establish and manage an intake and prioritization process for system enhancements and process improvements, ensuring alignment with business goals.
Drive cross-functional initiatives to streamline, document, and improve operational processes.
Build and scale the Business Applications function, including hiring, developing, and retaining top talent as the team grows.
Foster a culture of continuous improvement and collaboration, ensuring the team is aligned with business priorities and empowered to drive impact.
Oversee SOC2, GDPR, and HIPPA compliance, ensuring all controls, deliverables, and evidence collection processes are maintained.
Partner with IT, Security, and Compliance teams to ensure all systems are secure and adhere to internal policies and external regulations.
Own the response process for IT security questionnaires from customers and prospects, leveraging compliance knowledge bases to provide accurate and efficient answers.
Work with the Engineering team to conduct and improve annual control tests, including disaster recovery, incident response, and risk management initiatives.
Point of contact for all compliance inquiries; Ensure all employees are properly trained and aware of security compliance responsibilities.

Project Management SQL Cybersecurity Data Analysis People Management Salesforce Jira Cross-functional Team Leadership Operations Management Business Operations Strategic Management Customer service RESTful APIs Compliance Microsoft Office Suite MS Office Risk Management Process improvement Data management

Posted 17 minutes ago

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🔥 VP of Product and Consulting

Posted 27 minutes ago

📍 United States

🔍 Digital Transformation, Product Development

🏢 Company: Servant

🔧 Requirements

15+ years of leadership experience at a consultancy with a focus on digital transformation, strategy, and product development.
Proven ability to lead high-performing teams, mentor talent, and foster a culture of accountability and excellence in a virtual environment.
Expertise in translating complex challenges into actionable strategies and aligning cross-functional teams to deliver results.
Client-focused thought leader known for driving innovation and inspiring confidence among stakeholders.
Agile, collaborative, and able to thrive in a start-up environment where ambiguity exists, priorities shift rapidly, and lean operations are required.
A “roll up the sleeves” leader who balances strategic vision with hands-on problem-solving.
Constantly exploring new technologies and methodologies to improve customer solutions and internal processes.
Experienced in leading and driving change in a remote work environment.
Passionate about serving others and aligning teams around a vision bigger than themselves.

💡 Responsibilities

Develop and refine playbooks, templates, and frameworks that represent the Servant Way of serving customers and delivering work.
Establish best practices that empower teams to deliver on client requests for visibility, revenue generation, and digital transformation.
Define clear roles, performance metrics, and accountability structures to ensure team alignment with Servant’s mission and client objectives.
Function as a member of the Executive Leadership Team, providing direction and decision-making for near-term issues and long-term strategic initiatives.
Partner across departments to integrate client strategies with technical feasibility, growth opportunities, and product capabilities.
Lead teams to deliver value-driven, actionable strategies, supporting client goals such as visibility, revenue growth, and digital storytelling.
Build strong client relationships as a trusted advisor, maintaining long-term partnerships and positioning Servant as a thought leader.
Represent and amplify the voice of the client within Servant to maintain a client-centric approach across all decision-making forums.
Maintain a pulse on engagement health and customer sentiment, proactively solving issues while identifying upsell/cross-sell opportunities for revenue generation.
Oversee a team that ensures projects meet budget, scope, and timeline requirements.
Develop and communicate a clear vision for how Servant builds products for its customers, ensuring alignment with business objectives.
Identify market opportunities and create a roadmap of product capabilities, including product advisory, innovation, management, design, development, optimization, and ongoing customer support.
Oversee the entire product lifecycle, from ideation to launch, ensuring products meet customer expectations and business goals.
Constantly explore new ways and tools to streamline and automate product development, ensuring nimbleness, profitability, and high-quality output.
Lead and mentor the Consulting, Product Management, Product Design, User Research, Data Science, and Engineering teams.
Establish best practices and frameworks that represent the Servant Way of serving customers and delivering work.
Define clear roles, performance metrics, and accountability structures to ensure team alignment with client objectives and mission impact.
Ensure business unit profitability by effectively managing resources and allocating talent across consulting and product initiatives.
Forecast incoming work via the sales pipeline to ensure: Talent availability to serve clients. Proactive sourcing of contract services through Servant Talent. Efficient allocation of team members to maximize delivery and over-deliver on client needs.
Establish KPIs to measure the effectiveness of consulting and product strategies, tracking client success.
Collaborate with the Executive Leadership Team to streamline cost and operational processes.
Actively involved with customers, maintaining a 25% billable utilization rate.
Serve as an active voice in the community through speaking engagements, panels, podcasts, and industry events.
Travel up to 50% to support client relationships, team leadership, and business development activities.

Leadership Project Management Software Development Agile Business Development Business Intelligence Cloud Computing Data Analysis Product Management Salesforce Google Analytics Cross-functional Team Leadership Operations Management Product Development Strategy Financial Management Product Analytics Product design REST API Communication Skills Microsoft Excel Problem Solving Agile methodologies Mentoring Written communication Microsoft Office Suite Client relationship management Budgeting Sales experience Market Research Data visualization Team management Stakeholder management Strategic thinking Digital Marketing Finance Data analytics Change Management Customer Success Budget management PowerPoint

Posted 27 minutes ago

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🔥 Account Executive

Posted 34 minutes ago

📍 CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC

🧭 Full-Time

💸 160000.0 - 180000.0 USD per year

🔍 Cybersecurity

🔧 Requirements

At least 2 years of technology-related sales or business development experience at a B2B SaaS company
You are a consistent top performer and have a history of exceeding your targets
Selling to Mid-Market & Enterprise customers, including C-level executives, is right in your comfort zone
You are an exceptional communicator, both written and spoken
Demonstrated success with complex commercial and legal negotiations, working with procurement, legal, and business teams
Experience working with and managing partners, including global system integrators and packaged software vendors
You are highly process and detail-oriented

💡 Responsibilities

Manage the full sales cycle, from lead generation to close
Generate your pipeline of qualified net new sales opportunities via cold outreach
Perform product demos via video conference to prospects
Communicate and sell UpGuard’s value proposition to prospects
Maintain accurate and detailed notes on every deal in your pipeline
Work as a team with Sales Development Representatives (SDRs), Customer Success Managers (CSMs), and Operations to complete a full sales cycle
Collaborate with other Account Executives and cross-departmentally to share knowledge and insights

Business Development Cybersecurity Salesforce Communication Skills RESTful APIs Excellent communication skills Account Management Negotiation skills Sales experience Lead Generation CRM SaaS

Posted 34 minutes ago

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🔥 Senior Technical Sales Specialist

Posted 41 minutes ago

📍 Mexico

🔍 Infrastructure (Rail and Roads)

🔧 Requirements

5+ years' experience in the Infrastructure (Rail and Roads) industry
Civil Engineering bachelor's degree from a recognized institute or equivalent work experience
Knowledge of Autodesk AEC Infrastructure Solutions (Civil 3D, Revit, Navisworks, Recap, BIM Collaborate Pro, and Infraworks)
AWP and BIM knowledge – concept, benefits, ROI, implementation
Native in Spanish language
English proficiency
Able to travel up to 75%

💡 Responsibilities

Perform in-depth assessments of customer processes to uncover and understand their business challenges
Utilize knowledge of business trends, technology, and industry changes to identify areas of opportunity for customer process improvement
Capture metrics for quantifying and justifying the customer's return on investment (ROI) for technical closure
Work with Autodesk partners to ensure the adoption of proposed Autodesk solutions
Position and sell Autodesk's unique business values in sales situations against other vendors through presentations, demonstrations, and discussions
Influence product development and direction through customer feedback and identified business opportunities
Partner with sales representatives to help develop, manage, and execute strategies
Support the success of Autodesk resellers by mentoring reseller personnel on technical sales activities and execution
Participate in company-sponsored events and tradeshows to promote Autodesk's solutions and the customer business challenges they target
Discover customer business and technical processes/workflows/requirements to build a "trusted partner" relationship in supporting customers in their digital transformation journey
Manage the entire technical evaluation process, from qualification through to post-sales handovers, including value-focused demos, pilots, RFP submissions, roadmap presentations, and customer outcome proposals
Document customer engagements in Salesforce, including quantifiable pain points, technical decision criteria, metrics, and risks
Lead and present all technical sales aspects of an Autodesk sales cycle

Autodesk Autocad Salesforce Communication Skills RESTful APIs Presentation skills Sales experience Customer Success

Posted 41 minutes ago

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🔥 Senior Technical Writer, GenAI

Posted about 1 hour ago

📍 Brazil, United States, Canada

🔍 FinTech

🔧 Requirements

5+ years of experience in technical writing and content management in a software environment with experience in conversational design principles and practices; payment experience is an asset.
Experience creating customer help and support content (FAQs, point-of-need help, hover help, guided support, etc.). Experience writing clear documentation and procedural materials.
Experience developing and managing a content taxonomy.
Experience with the unique requirements of B2B and B2C content approaches.
Experience working within collaborative, cross-functional product teams performing audience and task analysis to identify and create content for new product and service offerings.
Adept at creating content that is both human-readable and machine-consumable, enabling efficient knowledge sharing and retrieval across various platforms.
Creative use of visual help (images, workflows, expandable sections of content, video content).Ability to report on outcomes for the content domain, including what data is important, how to visualize the data, and how to tell the story using the content data.
Proven experience prioritizing work and managing stakeholder expectations.
Experience using Salesforce Knowledge is an asset.

💡 Responsibilities

Designing, writing, and publishing online self-service and support content for our customers (FAQs, How-To Articles or Videos, point-of-need snippets, hover-help, etc.)
Creating, updating, and maintaining employee-specific content to detail policies or procedures that enable customer success.
Develop and maintain a library of responses for common inquiries, ensuring efficiency and consistency in customer interactions.
Designing, writing, and publishing procedural and how-to manuals for enterprise merchants using our solutions.
Backup writer for conversational AI platform to create and refine conversational flows for the Gen AI platform, ensuring seamless and personalized customer interactions. Leverages AI to drive efficiency in content writing as needed.

Data Analysis Salesforce Product Development API testing Content creation Content management Communication Skills Customer service Agile methodologies RESTful APIs Documentation Writing JSON Stakeholder management Software Engineering Customer support

Posted about 1 hour ago

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🔥 Sales Process & Systems Optimization Senior Manager

Posted about 1 hour ago

📍 United States

💸 138700.0 - 203900.0 USD per year

🔍 Cloud Communications

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoMessaging SMS Mobile Apps Enterprise Software Software

🔧 Requirements

8+ years of experience building and owning GTM operations and systems.
Deep knowledge of tooling, activities, and administrative best practices across the full revenue lifecycle—including Salesforce, CPQ solutions, and adjacent tools like Outreach, ZoomInfo, Tray, and Gong.
Strong understanding of sales methodologies and best practices
Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams
Technical aptitude to learn new sales technologies
Experience problem-solving, including structuring of ambiguous problems with synthesis into meaningful recommendations
Outstanding project management skills, including project structuring and managing multiple projects independently
Ability to work independently and experience partnering with leadership to develop new priorities
Excellent verbal and written communication skills
Strong interpersonal skills, including active listening; written/verbal communication; and ability to influence/align on priorities

💡 Responsibilities

Developing, documenting, and refining sales processes to enhance efficiency and effectiveness
Evaluating new sales technologies and tools to support sales activities and improve productivity by building a roadmap
Building a scalable GTM systems roadmap that aligns with business goals— integrating seamlessly with existing platforms in partnership with the Systems team
Understanding what is required from the GTM team to drive their business forward, and drafting those business requirements as an input to our Systems business partners
Working closely with sales enablement to train sales reps on new sales processes, systems and tools to ensure proper usage and maximize their effectiveness
Work closely with multiple stakeholders (e.g. sales, marketing, systems, etc.) to ensure seamless execution of priorities and initiatives
Storyboard a compelling narrative of the future vision to drive leadership alignment and develop executive level communications to share business updates with C-suite executives to drive to decisions
Able to synthesize insights from various data to ensure each recommendation provided from the team is fact-based and rooted in analysis.
Provide independent views and opinions in order to hold ensure stakeholders drive to the best possible outcome for the business and ensure everyone is being held accountable to the big picture objective

Project Management Salesforce Business Operations Sales experience Stakeholder management CRM

Posted about 1 hour ago

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🔥 Sales Development Representative DACH (Remote in Germany or Relocate to Lisbon)

Posted about 1 hour ago

📍 Germany, Portugal

🔍 Fintech

🏢 Company: Rydoo👥 101-250💰 $5,700,000 Series A over 9 years agoSaaS Finance Software

🔧 Requirements

A natural hunter personality – you love getting into the details of a customer and finding out who they are and what they are looking for.
A people-first approach – you love talking to clients and you’re not afraid to turn a no into a yes
Fluent in German + English (minimum C1 level; other languages are a bonus)
Recent university graduate or professional with 1–2 years of experience in B2B SaaS sales
Experience in account-based marketing and growth tactics
Highly organized and can easily adapt to change
An urgency to generate new sales leads and meetings through a mixture of outbound phone and email prospecting, following up on marketing campaigns and inbound inquiries
A growth mindset - has demonstrated quota achievement and/or track record of success in prior roles
Excellent verbal & written communication, and presentation skills
Results-oriented mindset
Being a compassionate, unselfish, and a true team player

💡 Responsibilities

Generate sales pipeline that will be converted into closed business through inbound and outbound efforts such as cold calls, email campaigns, LinkedIn networking, and other creative approaches to get the attention of key prospects
Qualifying inbound and outbound leads to understand their business challenges as they relate to expense management and assess if and how Rydoo can help
Work closely with the sales team, aligned on the market strategy to grow our pipeline and customer base in your assigned region
Gather marketing information related to customers, competitors, and pricing

Business Development Salesforce REST API Communication Skills Analytical Skills RESTful APIs Attention to detail Organizational skills Presentation skills Written communication Excellent communication skills Adaptability Problem-solving skills Teamwork Fluency in English Verbal communication Client relationship management Strong communication skills Sales experience Market Research Lead Generation Research skills CRM English communication SaaS

Posted about 1 hour ago

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🔥 Sales Finance Manager, Employer Services - Remote

Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Employer Services

🔧 Requirements

5+ years of related experience in Sales Finance and Employer Services industry designing and managing sales compensation plans, with broad knowledge of multiple financial domains including financial analysis, forecasting, pricing, management reporting, budgeting and strategic planning
Experience communicating analytical findings for a range of different audiences, collaborative, commercial knowledge, team player.
Previous experience managing projects end-to-end and has experience getting results, organizing, and prioritizing deadlines.
Bachelor's degree in Finance or related discipline, familiarity with Tableau and global billing systems
Working knowledge of GAAP and IFRS

💡 Responsibilities

Oversee the design, validation and implementation of new compensation plans and for the Employer Services Sales organization
Autonomously set up and lead our Employer Services Finance support model day-to-day
Partner with Global & Regional Teams to take ownership in securing regular and accurate data feeds from global billing systems for tracking sales accomplishment against targets
Help deliver impactful consolidated financial analysis and report solutions by improving speed of insight and increasing sales performance
Process engineering as new products, teams, acquisitions, and investments are integrated into sales
Lead the development cycle for improving current processes through streamlining and automation, applying financial discipline, and collaboration with partners to deliver the broader Employer Services and Verification Solutions business strategy
Support and train Sales as their front facing finance partner with daily interaction with sales teams to help improve performance
Lead the annual goal setting process in partnership with sales and finance leadership while using multiple BU's across NA as sounding boards as applicable
Manage governance approval process for large commercial deals

Project Management Data Analysis Excel VBA Salesforce Tableau Financial Management REST API Communication Skills Analytical Skills Microsoft Excel Accounting Reporting Budgeting Sales experience Data visualization Stakeholder management Process improvement CRM Financial analysis Budget management

Posted about 1 hour ago

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🔥 Fixed Operations Consultant (Chicago, IL/Milwaukee, WI)

Posted about 10 hours ago

📍 Illinois, Wisconsin

💸 69800.0 - 87100.0 USD per year

🔍 Automotive

🏢 Company: DealerTireLLC-Careers

🔧 Requirements

Bachelor’s degree required, preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree
Minimum 5 years of experience in dealership or automotive service operations
Project management experience preferred
Excellent communication and facilitation skills, and attention to detail
Ability to work in a faced paced environment
Proficiency at intermediate level with all Microsoft Office products required
Meet the requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy

💡 Responsibilities

Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance.
Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results.
Quickly build relationships at all levels of the dealership in order to implement change.
Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team.
Communicate analyses and strategic plans based on diagnosis and findings – deliver to the Account Management and other Operational roles the dealership actions, challenges and opportunities.
Participate in regional meetings.
Leverage Carline Specialists and other centralized resources, as needed.
Effectively implement Dealer Tire solutions that match the needs of the dealership and maximize their opportunity.
Manage all activity tracking and account information in Salesforce.
Communicate to management as needed on dealership activity challenges.
Submit timely update reports, itineraries, and expense reports to management as required.
Complete service lane assessments at the dealership.
Complete all activities required to effectively analyze and diagnose dealership gaps and drivers (e.g., inventory diagnostics, inspection process, and selling strategies, etc.).
Understand and interpret dealer data in order to identify opportunities and determine action.
Develop product screen recommendation and determine implementation strategy to meet business objectives.
Work with dealership to establish retail pricing strategies to meet business objectives.
Understand Dealer compensation plans and effect on offering and selling of tires and MC products.
Create & execute customized coaching solutions to improve dealership personnel performance across all areas.
Assist personnel with tools (DRSG) and capability to present tire and maintenance options to customers and sell conclusively on the drive - utilizing and explaining program value added items.
Assess competitive market and conduct mystery shops to provide an understanding of the competitive landscape – leverage gaps to improve performance.
Demonstrate the value of a successful inspection process (including Op Codes, RO) and assist dealers in achieving success.
Perform the role of service advisor in support of increasing service lane sales - partner with advisors to help develop their sales skills.
Other Duties as Assigned

Leadership Project Management Salesforce Operations Management Communication Skills Microsoft Excel Customer service Agile methodologies Coaching MS Office Critical thinking Account Management Negotiation skills

Posted about 10 hours ago

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