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🔥 Senior Solutions Consultant

Posted about 2 hours ago

📍 Canada, United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

2-4 years of experience in client-facing roles in Saas, ideally in fintech, accounting, or ERP software
Expertise in software integrations, or accounting or procurement software
Strong technical aptitude and ability to comprehend complex software solutions, APIs, and integrations
Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences
Proven track record in a customer-facing role in the SaaS industry, such as Sales, Solutions Consulting, Pre-Sales, or Technical Account Management
Experience conducting persuasive software demonstrations, including strong demo fundamentals and an ability to tie features to value
Experience conducting customer discovery and technical scoping

💡 Responsibilities

Partner with Sales and Customer Success teams to achieve a deep understanding of larger, more complex clients and their current and future business needs
Craft and deliver compelling, customized demonstrations to prospects, tying their business challenges to the value Procurify provides
Build relationships and trust to become our prospects’ “trusted advisor” to understand and solve their complex workflow questions
Conduct technical scoping for out-of-the-box integrations as well as complex multi-system API integrations; work with partners on scoping custom solutions; collect requirements for internal development
Enhance client readiness by building collateral and processes to set proper expectations before their onboarding begins
Responsible for training and onboarding new members of our Solutions Consulting Team
Help ramp up new members of our Sales and Customer Success Teams
Other related ad hoc duties as assigned

SQL Data Analysis API testing REST API Communication Skills Problem Solving Customer service Accounting Presentation skills Written communication Excellent communication skills Relationship building Account Management Verbal communication Training Troubleshooting Active listening Client relationship management Sales experience Technical support Customer Success SaaS

Posted about 2 hours ago

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🔥 Senior Copywriter

Posted about 2 hours ago

📍 Canada

🧭 Full-Time

🔍 Healthcare

🏢 Company: Felix👥 101-250 Cloud Data Services Information Technology Software Procurement

🔧 Requirements

7+ years of writing experience, including 3+ years of agency experience
Experience connecting big creative ideas for mass-reach, TV-led ad campaigns
Experience in highly regulated industries (ideally healthcare)
Hold strong opinions about what separates good from great writing
Have an extremely high bar of quality
Have the ability to switch between long form-narrative, short-form punchy marketing copy
Obsesses over details and has genuine passion for writing and creativity
Is an excellent communicator with creatives and non-creatives alike, and is comfortable and eager to give and receive feedback
Approaches creative problem-solving with a patient-centric mindset
Maintains strict adherence to industry regulations and legal requirements, particularly for all patient-facing materials
Thrives in a fast-paced environment working with a small team
Is kind and empathetic, and genuinely excited about the possibilities in the healthcare space
Has a portfolio that demonstrates relevant writing experience

💡 Responsibilities

Establish tone of voice, consistent terminology, and POV language for the brand spanning multiple patient touchpoints
Concept big creative ideas for national reach, omni-channel marketing campaigns
Write scripts for both brand & functional level TVCs to serve as the backbone for mass-reach campaigns, digital performance marketing, as well as UGC and influencer marketing
Develop messaging for static and video digital ad creative for always-on digital growth marketing
Collaborate with subject matter experts to create thought leadership pieces, educational content, and articles addressing patient needs or industry trends
Conceptualize and write copy for lifecycle brand marketing campaigns, including onboarding, retention, upselling, and win-back emails, to enhance customer engagement and satisfaction
Work closely with CRO and design to write copy for the Felix website, using best practices for UX combined with marketing flair to improve conversion usability
Incorporate SEO best practices into website copy, blog articles, and metadata to improve search rankings and visibility
Adapt long-form content into bite-sized, engaging pieces for social media (Instagram, TikTok, Twitter, LinkedIn, and Facebook) keeping in mind platform-specific best practices
Work closely with compliance teams to balance creativity with accuracy and compliance
Contribute to a broader culture of creativity on the marketing team by participating in creative brainstorms and group critiques

Adobe Creative Suite User Experience Design Content creation Communication Skills SEO RESTful APIs Written communication Compliance Excellent communication skills Verbal communication Writing Active listening Creativity Marketing Editing Digital Marketing A/B testing

Posted about 2 hours ago

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🔥 Executive Virtual Assistant (Philippines - Work from Home)

Posted about 3 hours ago

📍 Philippines

🧭 Full-Time

🏢 Company: Pearl👥 251-500💰 Angel about 6 years agoE-Commerce Sports

🔧 Requirements

At least 2 years of experience in an Executive Assistant role supporting C-level executives or high-performance teams.
Exceptional organizational and time management skills.
Strong verbal and written communication, with the ability to draft high-level correspondence.
High discretion in handling confidential information.
Ability to anticipate needs and solve problems proactively.
Experience working in fast-paced, high-tech, or biotech environments.
Familiarity with project management tools like Asana, Notion, or Trello.
Background in handling complex travel logistics and event coordination.
Technical proficiency with various software tools

💡 Responsibilities

Manage calendars, schedule meetings, and optimize time efficiency for executive leadership.
Prepare briefings, reports, and documents for high-level discussions.
Handle confidential information with discretion.
Maintain organization across emails, internal systems, and project tracking tools.
Assist in drafting and reviewing communications, ensuring clarity and professionalism.
Support hiring, onboarding, and liaise with internal teams to ensure smooth workflows.
Arrange domestic and international travel, ensuring efficiency in logistics and accommodations.
Plan and execute team meetings, off-sites, and industry events.
Act as a key point of contact between executives and internal/external stakeholders.
Support operational projects, optimizing efficiency and execution.
Provide ad-hoc research and analytical support as needed.

Project Management Administrative Management Communication Skills Analytical Skills Microsoft Excel Problem Solving Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Interpersonal skills Verbal communication

Posted about 3 hours ago

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🔥 Project Manager, Community Platform

Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 112000.0 - 130000.0 USD per year

🔍 Software Development

🔧 Requirements

3+ years of experience in community management projects, including launching or scaling a platform from scratch.
Proven success in building and growing online communities with measurable outcomes (e.g., increasing user engagement by [specific metrics]).
Strong project management skills to oversee end-to-end platform development.
Exceptional communication and storytelling skills to engage diverse audiences.
Proficiency with community management tools (e.g., Zendesk, Circle, Discourse) and analytics platforms.
A data-driven mindset, with the ability to measure and improve Axonius community KPIs.

💡 Responsibilities

Lead the design, development, and rollout of the Axonius community platform project, collaborating with internal teams and external vendors.
Define and implement community guidelines, onboarding flows, and user engagement features.
Build foundational processes for content moderation, user management, and feedback collection.
Attract the first wave of users through campaigns, partnerships, and direct outreach.
Foster relationships among members by initiating discussions, organizing virtual events, and incentivizing participation.
Build programs like ambassador initiatives or user recognition features to sustain long-term engagement.
Create and curate high-value content to drive discussions, share updates, and amplify user-generated content.
Collaborate with internal teams to align community initiatives with broader Axonius goals.
Act as the primary voice of the community, gathering actionable feedback to improve the Axonius platform and user experience.
Report on KPIs such as user growth, engagement, and satisfaction, and use insights to refine strategies.
Ensure the Axonius platform remains a safe, inclusive, and respectful space by enforcing guidelines and implementing necessary tools for moderation.

Project Management Data Analysis Project Coordination Cross-functional Team Leadership Strategy API testing Content creation Content management Communication Skills Collaboration Customer service Agile methodologies RESTful APIs Organizational skills Written communication Adaptability Relationship building Problem-solving skills Empathy Verbal communication Reporting Active listening Budgeting Sales experience Market Research Stakeholder management CRM Customer Success SaaS

Posted about 4 hours ago

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🔥 Technical Support Representative - French Speaking - Remote

Posted about 4 hours ago

📍 US

🔍 ECommerce

🔧 Requirements

Business level fluency in both French and English languages, across written and spoken interactions
Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred
Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required
Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together
Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation
Ability to read or edit within at least one web language (HTML, CSS, Javascript, Jquery, etc), as well as a basic understanding of data structures, is preferred
Must be flexible to shift work and occasional overtime in a 24x7x365 environment

💡 Responsibilities

Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day), in both French and English
Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities
Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand
Communicate with the management team and developers to improve product functionality and resolve issues
Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices
Assist customers with common billing, invoice, and account issues
Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently
Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization.

HTML CSS Javascript API testing REST API Problem Solving Customer service Written communication Verbal communication Troubleshooting Technical support Customer Success SaaS

Posted about 4 hours ago

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🔥 Inside Sales Broker

Posted about 4 hours ago

📍 United States of America

💸 85000.0 - 90000.0 USD per year

🔍 Insurance

🏢 Company: Careers👥 101-250 Publishing Training Human Resources Career Planning Professional Services

🔧 Requirements

High School Diploma or equivalent
One (1) or more years of successful insurance experience.
An active state insurance license.

💡 Responsibilities

Builds, expands, and solidifies relationships with clients at all levels within the company and leads appropriate resources to address the client’s needs, including risks and the identification and resolution of underwriting or policy issues.
Analyzes market information to develop, design, and implement creative strategies for sales team members and customers.
Work with Broker, ensuring that all required information is obtained, proper applications are completed, quotes and binders are confirmed in writing, policies are issued promptly and accurately, state filings (where applicable) are made, and taxes paid in accordance with appropriate state laws.
Successfully markets and provides solutions for renewal business revenue from existing clients.
Discusses business needs and proposes company products and services for existing clients.
Retains knowledge of all markets available to maximize opportunities to negotiate placements.
Services the designated book of business as it relates to marketing, administration, and sales.
Monitors, identifies, and develops new methods for processes and procedures.
Maintains compliance with Quality Control guidelines.

Salesforce Communication Skills Analytical Skills Microsoft Excel Customer service RESTful APIs Negotiation Written communication Problem-solving skills Account Management Verbal communication Active listening Client relationship management Sales experience Market Research CRM

Posted about 4 hours ago

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🔥 Associate Procurement Analyst

Posted about 5 hours ago

📍 United States

🧭 Full-Time

💸 65600.0 - 100700.0 USD per year

🔍 National Security Solutions

🏢 Company: kbr_careers

🔧 Requirements

Undergraduate degree and 2+ years of experience
Understanding of FAR, DFARS and NAICS
Organized, detail oriented and demonstrate strong time management skills
Excellent written and verbal communication skills
Working knowledge of MS Office - Outlook, Word, Excel, PowerPoint
Problem-solving skills to develop and improve processes

💡 Responsibilities

Conduct data analysis on market trends and key performance indicators (KPIs) to optimize procurement activities
Gather information, prepare reports and present findings and recommendations
Coordinate with procurement team and maintain procurement status for various programs
Under general supervision, solves complex problems requiring detailed knowledge of field and industry best practices
Uses experience and problem-solving skills to develop and improve processes
May provide guidance to less experienced team members
Assist with proposal activities

Data Analysis Microsoft Excel Time Management Written communication Problem-solving skills MS Office Verbal communication Reporting Budgeting Financial analysis Data analytics

Posted about 5 hours ago

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🔥 Field Support Engineer

Posted about 5 hours ago

📍 Canada

🔍 Customer Enablement

🏢 Company: Axon👥 1001-5000💰 $246,000,000 Post-IPO Equity over 6 years agoGovTech Electronics Hardware Software

🔧 Requirements

5+ years of IT experience in a support or deployment role.
Experience working with law enforcement and/or government entities.
Proven track record of managing customer relationships and technical projects successfully.
Ability to work autonomously to meet objectives with minimal oversight.
Software image creation and maintenance.
Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
API integrations and SAAS applications.

💡 Responsibilities

Achieve expertise in Axon technologies, including Axon Evidence, body cameras, and Fleet system.
Serve as the primary technical liaison between Axon and the customers.
Participate in operational and technical meetings, ensuring effective communication and collaboration.
Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
Monitor support tickets, provide techical troubleshooting (tier 2 level support) and escalate when necessary.
Ensure Service Level Requirements (SLRs) and contractual obligations are met.
Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
Assist in customer security assessments and vendor refresh assessments for major architectural changes.
Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
Maintain and administer deployment records, including shipment tracking and RMA’s.
Develop and enhance technical documentation and knoweldge base articles to improve customer support, self-service capabilities, and overall product comprehension.

Project Management SQL Microsoft Active Directory Microsoft SQL Server Salesforce Cross-functional Team Leadership API testing Azure Communication Skills Analytical Skills Customer service Written communication Excellent communication skills Problem-solving skills Verbal communication Troubleshooting Client relationship management Relationship management Technical support Customer support SaaS

Posted about 5 hours ago

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🔥 Home Services Call Center Agent

Posted about 5 hours ago

📍 United States

🔍 Home services

🏢 Company: EverService👥 501-1000💰 Private over 1 year agoMarketing Information Technology Professional Services

🔧 Requirements

2+ years of experience in a high-volume virtual call center required
1+ years of experience in a customer facing role, preferably within the home services or HVAC industry required
ServiceTitan, HouseCall Pro or Sera CRM experience highly preferred
Ability to type 30 wpm with 94% accuracy
Ability to read, write and speak English fluently
Excellent written and verbal communications skills, specifically spelling and grammar
Ability to handle a high-volume of callers in a virtual environment
Experience managing both inbound and outbound call types
Experience with initiating outbound calls and appointment scheduling, while ensuring a seamless and efficient customer experience
Applicants must be willing to undergo and successfully pass a criminal background check and pre-employment drug screening
Internet connection type: Fiber or Cable internet service provider (Satellite, DSL & WiFi are NOT supported)
High speed internet (at least 10 Mb upload and at least 50 Mb download)
Capability to directly connect into your router/modem with an ethernet cable (ethernet cable will be provided)

💡 Responsibilities

Conversationally collect and correctly input caller information accurately to qualify a lead in client’s CRM
Follow account specific instructions including scripted verbiage, appointment scheduling and call transfers procedures
Identify and escalate issues accordingly
Adjust communication style for each call, conveying confidence and empathy where appropriate
Meet productivity goals
Maintain call control while providing exceptional customer service
Manage and record off system time appropriately, honestly, and accurately

Communication Skills Customer service Microsoft Office Written communication Verbal communication Data entry Sales experience Lead Generation CRM Customer support English communication

Posted about 5 hours ago

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🔥 Retention Marketing Manager

Posted about 16 hours ago

📍 Spain, Mexico, Portugal, Brazil

🧭 Full-Time

🔍 E-commerce, Digital Marketing

🏢 Company: Darkroom👥 11-50 Digital Marketing Advertising Consulting Web Development Brand Marketing Marketing Web Design

🔧 Requirements

5+ years of work experience in digital marketing.
Experience working in Klaviyo (or similar ESPs) including list segmentation, lifecycle drip automation, and triggered events.
Knowledge of Shopify and its tech stack options such as Privy, JustUno, Yotpo, Octane AI, etc.
Developed SMS strategies and have experience working with SMS platforms such as Attentive, PostScript, SMSBump, or Klaviyo.
Experience working in a fast-paced environment.
Excellent verbal and written communication and presentation skills.

💡 Responsibilities

Develop strategic campaign calendars and prioritize projects and initiatives designed to scale your clients’ email and SMS programs.
Provide support and guidance to help Retention Associates analyze data, develop winning retention strategies, and create reports for client's happiness.
Project manage and delegate client tasks to your team, consisting of both retention specialists and designers. Review all client briefs and designs for approval before they are sent to the client.
Assign segmentation and QA email and SMS campaigns ensuring flawless delivery to customer audiences.
Coordinate cross-departmentally with the Performance Marketing and Strategy teams to develop cohesive and creative campaigns that drive client growth.
Report on strategic KPIs for clients, creating insights and actionable recommendations to grow client retention engagement and revenue.
Execute automation/flow logic set-up, pop-up builds, and app integrations.

Project Management Data Analysis Shopify Google Analytics Cross-functional Team Leadership Analytical Skills Written communication Excellent communication skills Verbal communication Reporting Client relationship management Data visualization Marketing Digital Marketing CRM Data analytics Customer Success A/B testing

Posted about 16 hours ago

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