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πŸ”₯ CRM Support Specialist
Posted about 8 hours ago

πŸ“ Poland, Romania, Bulgaria, Colombia, India, Ukraine, Sweden, UK, US

πŸ” Software Development

🏒 Company: N-iXπŸ‘₯ 1001-5000IT Services and IT Consulting

  • BA/MS degree
  • Previous experience in the same role, managing CRM system (Salesforce, Dynamics 365, Hubspot)
  • Upper-Intermediate English level (you will be working in fully English-speaking environment, both in the CRM system and with English-speaking internal company stakeholders)
  • Demonstrated ability to see the big picture while giving close attention to details
  • Excellent people skills, ability to handle diverse personalities, and able to work across departmental lines effectively
  • Good prioritization skills
  • Ability to work independently, have a positive, team-oriented attitude
  • Ability to react quickly
  • Strong computer skills and the ability to learn and apply new skills quickly
  • Desire to contribute and grow with a rapidly expanding business
  • Expectation of a minimum two-year commitment to the role
  • Corporate CRM management and completion on a daily basis. Full responsibility over data integrity and data quality in the CRM system. Work closely with CRM Administrator
  • Researching potential customer information and maintaining accurate records of customer relationships in the corporate CRM
  • Audit, creation and maintenance of department knowledge base
  • Reports preparation related to department activities, business development, and marketing
  • Supporting other business development efforts as required to reach successful business development results
  • Helping with conference preparation, support with searching information, and outreach potentially interesting leads
  • CSAT and Quarterly business update preparation for existing portfolio of customers, communicating with the team, gathering all the necessary information
  • Cover other data-related inquiries and ensuring everything is up to date.

Data AnalysisMicrosoft DynamicsSalesforceMicrosoft ExcelReportingData entryComputer skillsCRMData modelingData managementCustomer supportEnglish communication

Posted about 8 hours ago
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πŸ“ United States of America

πŸ’Έ 56000.0 - 92000.0 USD per year

🏒 Company: careers

  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
  • Demonstrated experience handling moderately complex claims, or other equivalent experience.
  • Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
  • Valid driver's license required plus an acceptable driving record.
  • Obtain state specific property casualty claims licensing as required.
  • Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
  • Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
  • Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
  • Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Responds to customer inquiries, makes appropriate decisions and closes file as needed.
  • Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceNegotiationAttention to detailTime ManagementWritten communicationInterpersonal skillsRelationship buildingMS OfficeReportingTroubleshootingActive listeningClient relationship managementData entryComputer skillsCustomer support

Posted about 11 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 42000.0 - 55000.0 USD per year

🏒 Company: Frequence

  • Strong computer literacy
  • Excellent written communication skills
  • Excellent attention to detail
  • Demonstrable history of personal achievement and work ethic
  • Strong desire to work in the advertising technology industry
  • Bachelor's degree in Business, Marketing or another quantitative field
  • Learning the fundamentals of digital media buying and related ad operations technologies
  • Manage digital media buying order fulfillment as part of a team structure
  • Implement custom campaign configurations within the AdTech space
  • Perform quality assurance functions to ensure accuracy of campaign settings
  • Identify opportunities and solutions for day-to-day product and process improvement
  • Communicate campaign optimization logistics with internal and external stakeholders

Adobe Creative SuiteCommunication SkillsAnalytical SkillsAttention to detailWritten communicationComputer skillsDigital MarketingData analytics

Posted about 12 hours ago
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πŸ”₯ Collections Agent
Posted about 16 hours ago

πŸ“ United States

🧭 Full-Time

🏒 Company: BPrep Services LLC

  • Previous collections or customer service experience is a plus, but not required.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and negotiation skills.
  • Ability to work independently and manage time effectively in a remote setting.
  • Comfortable working in a fast-paced environment with deadlines.
  • Contact customers by phone, email, or other communication methods to collect overdue payments.
  • Negotiate payment arrangements and resolve billing discrepancies.
  • Update account information and document interactions in the system.
  • Maintain a professional and empathetic approach while dealing with customers.
  • Meet or exceed collections targets and performance metrics.
  • Maintain confidentiality and comply with all relevant regulations and company policies.

Problem SolvingCustomer serviceTime ManagementExcellent communication skillsAccount ManagementNegotiation skillsActive listeningData entryComputer skillsCRM

Posted about 16 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 80000.0 - 90000.0 USD per year

πŸ” Healthcare Data and Analytics

🏒 Company: ReveleerπŸ‘₯ 101-250πŸ’° $65,000,000 Debt Financing about 1 year agoArtificial Intelligence (AI)SaaSMachine LearningInformation TechnologyHealth Care

  • Must have a professional coding certificate through AHIMA/AAPC
  • Minimum of 5 years of hands-on medical records experience
  • 5 Years of RISK experience
  • Background in UR, QA and/or QI experience preferred
  • Strong computer skills and high-speed internet access at home
  • Commitment to confidentiality of patient health information
  • Professional, articulate and able to work independently
  • Ability to manage teams and meet deadlines
  • Be able to conduct trainings in nonstandard time frames to meet abstractor needs and training
  • Oversee and/or perform an accurate medical record review for all RISK
  • Support and participate in process and quality improvement initiatives
  • Conduct training related to ,RISK, platform usage, up date any training materials, and function as RISK SME
  • Monitor project status
  • Work on flexible projects with variable client/project specific guidelines
  • Review all Negative / Positive hits
  • Manage RISK coding projects when needed- including project status and completing chart reviews for coding projects as needed.

Project ManagementData AnalysisQACommunication SkillsAnalytical SkillsAttention to detailComplianceInterpersonal skillsMS OfficeTrainingRisk ManagementTeam managementComputer skills

Posted about 19 hours ago
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πŸ”₯ Executive Assistant
Posted about 22 hours ago

πŸ“ Philippines, South Africa, India

πŸ’Έ 1200.0 - 1500.0 USD per month

🏒 Company: 100x

  • 4+ years of experience in executive assistance, communications, or marketing.
  • Must be able to work on Eastern Standard Time (EST).
  • Proven ability to communicate effectively and build relationships.
  • Strong organizational and time-management skills.
  • Highly motivated, resourceful, and a go-getter mentality.
  • Proficient in Google Workspace (Google Sheets, Google Docs, Gmail), Excel, and Microsoft Word.
  • Experience with CRM software and sales tools is a plus.
  • Comfortable working flexible hours when needed.
  • Expertly manage and triage the Founder’s inbox, categorizing, routing, and escalating issues as necessary.
  • Optimize calendar management, including scheduling meetings, resolving conflicts, and sending invitations.
  • Maintain and update databases (press lists, vendor lists, etc.).
  • Oversee computer and equipment maintenance, management, and procurement.
  • Manage office including ordering supplies and coordinating maintenance.
  • Arrange travel, accommodations, itineraries, and related correspondence.
  • Create and execute detailed expense reports for business trips.
  • Triage and respond to inbound inquiries from potential clients.
  • Maintain the CRM and ensure accurate daily updates.
  • Assist in organizing and participating in business development activities.
  • Send welcome packages to new clients.
  • Support in updating website and social content created by the team.
  • Manage and assist online entries for awards.
  • Reach out to journalists and send press releases.
  • Research contacts for journalists, events, and other outlets in the best interests of Wedge.
  • Support founders in press or event initiatives as required.
  • Assist the Founder in managing the content calendar for social media.
  • Help coordinate and execute in-house projects such as holiday gifts and events.
  • Research speaking engagements for the founders.
  • Research opportunities for new business, including contact information for potential partners.
  • Maintain the payroll system, including onboarding/offboarding employees, updating salaries, and managing group insurance plans.
  • Draft contracts for employees and freelancers.
  • Manage sick leave protocols and communications.
  • Support recruitment processes, including triaging candidate applications.
  • Coordinate employee onboarding and offboarding (account setup, welcome packages, etc.).
  • Process and manage accounts payable and receivable.
  • Perform weekly bookkeeping reconciliations.

Project CoordinationHR ManagementAdministrative ManagementCommunication SkillsMicrosoft ExcelCustomer serviceOrganizational skillsTime ManagementMicrosoft Office SuiteMS OfficeRecruitmentClient relationship managementBudgetingData entryRelationship managementSales experienceMarketingComputer skillsResearch skillsCRMFinancial analysisFinanceBookkeeping

Posted about 22 hours ago
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πŸ“ Canada

πŸ’Έ 33000.0 - 69000.0 USD per year

πŸ” Healthcare

  • 2-4 years of related experience and a High School diploma/certificate or equivalent.
  • Language fluency in both English and French – written and oral communication
  • Able to work flexible hours on a rotating schedule including evenings, holidays and weekend. Overtime may be required.
  • Ability to work independently with minimal supervision and as a team player within a department as well as with other departments.
  • Excellent customer service skills. Overall positive customer service quality feedback.
  • Excellent verbal and written communication skills, including effective listening skills and ability to communicate accurately and effectively in person, over the telephone, through email and other business correspondence.
  • Ability to retain detailed information.
  • Ability to solve problems or diverse scope and some complex problems.
  • Serve as first point-of-contact for patients and medical professionals on all technical and service levels.
  • Assist with patient support issues.
  • Coordinate with Quality Assurance to ensure customer satisfaction.
  • Take calls on patient inquiries and complaints.
  • Respond to patient phone calls and emails with troubleshooting tips and specific instructions.
  • Review and discuss data with patients.
  • May require some training of patients over the phone.
  • Collaborate with other departments as needed.
  • Promote and maintain high-quality technical support standards within the Technical Support department.
  • Resolve hardware and software issues.
  • Use and maintain software and databases appropriately.
  • Document and analyze patient and product information, send replacements and samples, and perform patient follow-up per department standards.
  • Participate in new product training as required when new products are launched.
  • Comply with all elements of the Quality System, regulatory requirements, and patient confidentiality and privacy as outlined for the position.
  • May assist in training new Technical Support Representatives if requested.
  • Assume and perform other duties as assigned

Communication SkillsProblem SolvingCustomer serviceWritten communicationVerbal communicationTroubleshootingActive listeningData entryComputer skillsTechnical support

Posted about 23 hours ago
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πŸ“ United States

πŸ” Insurance

🏒 Company: Nationwide_Career

  • 3-5 years of insurance field/property claims handling or adjusting experience
  • Solid experience/proficiency with Xactimate
  • Solid experience writing own estimates and handling claims start to finish
  • Handles all assigned claims promptly and effectively, with little to no direction and oversight.
  • Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
  • Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy.

Analytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeWritten communicationVerbal communicationData entryComputer skills

Posted about 23 hours ago
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πŸ“ Luzon region of the Philippines

πŸ’Έ 58366.0 PHP per month

πŸ” Sales Tax

🏒 Company: TaxValetπŸ‘₯ 51-100AccountingConsultingPayments

  • 2 years minimum of administrative or virtual assistant experience
  • Great English proficiency.
  • High attention-to-detail and are a perfectionist at heart.
  • Self-starter and shows initiative to get work done even without constant supervision.
  • Excellent at time management.
  • Eager to learn new skills and technologies.
  • Provide Comprehensive Administrative Support to the Filings Team.
  • Assist with Client Offboarding Process.
  • Provide backup support for Email Ticketing System and Scanned Mail.
  • Other Administrative Tasks As Assigned By Your Team Lead.

Project ManagementAdministrative ManagementCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsTroubleshootingData entryComputer skills

Posted 1 day ago
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πŸ“ United States of America

πŸ” Healthcare

  • High school diploma or equivalent required.
  • Minimum of 3 years of Registration, Scheduling and Insurance Authorization experience within a healthcare setting is required
  • Proficient with office software packages such as word processing and spreadsheets, including Epic and any other system the PSC may be utilizing
  • Call Center environment experience
  • 5 years of customer service experience is required
  • Experience with EPIC and medical office workflows required
  • Receive calls, place calls and obtain/generate insurance referrals.
  • Obtain insurance referrals for specialty services by communicating with payers.
  • Document and track referrals.
  • Verify and update patient registration information.
  • Communicate with patients when necessary.
  • Communicate benefit plan information to patients.
  • Prioritize and facilitate referral processes.
  • Develop understanding of various payor referral and authorization process and requirements.
  • Serve as a resource for the referral and authorization process.
  • Receive and disseminate information to requestor and wider audiences.
  • Review billing rejections and resolve insurance issues.
  • Identify the need for issue escalation.
  • Perform other duties as assigned.

REST APICommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeRESTful APIsTime ManagementWritten communicationInterpersonal skillsExcellent communication skillsMS OfficeActive listeningData entryComputer skillsCRMCustomer support

Posted 1 day ago
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