Apply📍 United States
🧭 Full-Time
- Previous collections or customer service experience is a plus, but not required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and negotiation skills.
- Ability to work independently and manage time effectively in a remote setting.
- Comfortable working in a fast-paced environment with deadlines.
- Contact customers by phone, email, or other communication methods to collect overdue payments.
- Negotiate payment arrangements and resolve billing discrepancies.
- Update account information and document interactions in the system.
- Maintain a professional and empathetic approach while dealing with customers.
- Meet or exceed collections targets and performance metrics.
- Maintain confidentiality and comply with all relevant regulations and company policies.
Problem SolvingCustomer serviceTime ManagementExcellent communication skillsAccount ManagementNegotiation skillsActive listeningData entryComputer skillsCRM
Posted about 14 hours ago
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