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🔥 Intake Coordinator

Posted about 7 hours ago

📍 United States

🧭 Full-Time

💸 37440.0 - 45760.0 USD per year

🔍 Healthcare

🏢 Company: Expressable👥 51-100💰 $26,000,000 Series B 11 months agoTherapeutics E-Learning Training Health Care

🔧 Requirements

At least 2 years of experience working in client intake, patient/member services, insurance verification personnel, or as a medical front office representative
Well-versed in prior authorizations, with in-depth knowledge of HMOs, PPOs, Commercial Payers, HSAs/FSAs, Medicaid, and Medicare
Adept at interacting with a wide variety of insurance plans in multiple states each day.
Ability to collaborate with a fully remote team

💡 Responsibilities

Provide an outstanding customer experience in support of patient, referral, or insurance inquiries and conduct timely follow-up with all clients and referring parties.
Consistently meet all service level agreements (SLAs) and performance metrics throughout the client journey, optimizing intake/onboarding and re-authorization efficiency to facilitate a timely start/continuation of services and prevent delays in care.
Submit appropriate documentation for prior authorization utilizing appropriate 3rd party systems and processes and correctly determine benefit limits/utilization.
Work closely with clinical staff to understand patient needs and treatment plans and communicate authorization status and any issues to speech therapists and administrative staff.
Create and update information in electronic health records and CRM.
Conduct client outreach via phone, text, and email to collect required documentation and communicate basic information/answer questions regarding speech therapy services.
Properly escalate items needing attention.
Check and document insurance requirements with accuracy and ensure contract compliance.
Ensure work is performed in compliance with company policies, including HIPAA and other regulatory, legal and safety requirements.

Salesforce Communication Skills Customer service Microsoft Office Attention to detail Time Management Interpersonal skills Adaptability MS Office Teamwork Client relationship management Data entry Computer skills CRM Customer Success

Posted about 7 hours ago

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🔥 Cardiovascular Territory Account Specialist – Providence, RI– Remote

Posted about 7 hours ago

📍 United States of America

🧭 Full-Time

💸 114100.0 - 211900.0 USD per year

🔍 Specialty Pharmaceuticals, Biotech

🏢 Company: novartis_careers

🔧 Requirements

2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.

💡 Responsibilities

Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Data Analysis Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving Customer service Organizational skills Presentation skills Time Management Written communication Compliance Interpersonal skills Adaptability Relationship building Problem-solving skills Critical thinking Account Management Teamwork Negotiation skills Sales experience Market Research Customer Success

Posted about 7 hours ago

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🔥 Italian Speaking Customer Service for Smart Home Technology Department in Greece

Posted about 7 hours ago

📍 Greece

🔍 Smart Home Technology

🏢 Company: Patrique Mercier Recruitment

🔧 Requirements

Fluency in Italian and English (both written and spoken); proficiency in additional languages is a plus.
Strong communication and interpersonal skills.
Technical aptitude with the ability to learn about smart home technology products quickly.
Proficient in using customer service software and tools.
Strong problem-solving abilities with a customer-focused approach.
Willingness to relocate to Greece and engage with a multicultural environment.

💡 Responsibilities

Provide exceptional customer service to Italian-speaking clients regarding smart home products.
Assist customers via phone, email, and chat with inquiries, troubleshooting, and technical support.
Document customer interactions accurately in the company’s support system.
Identify and escalate complex issues to the appropriate technical teams.
Maintain a high level of knowledge about our smart home technology offerings.
Work closely with team members to enhance service efficiency and customer satisfaction.
Participate in training sessions to stay updated on product developments and customer service best practices.

Communication Skills Problem Solving Customer service Interpersonal skills Adaptability Troubleshooting Active listening Strong communication skills Computer skills Technical support Customer support

Posted about 7 hours ago

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🔥 French Speaking Customer Support for Online Music & Podcast Department in Greece

Posted about 7 hours ago

📍 Greece

🔍 Online Music & Podcast

🏢 Company: Patrique Mercier Recruitment

🔧 Requirements

Fluency in French and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Detail-oriented with excellent problem-solving capabilities
Familiarity with music and podcast platforms is a plus
Ability to work effectively in a fast-paced environment
Enthusiasm for music and podcasts, with a willingness to learn
Team player with a positive and proactive attitude

💡 Responsibilities

Deliver exceptional customer support in French for inquiries related to music and podcasts
Troubleshoot and resolve any customer issues effectively
Provide information and assistance with account management and service features
Document customer interactions for quality control
Collaborate with team members to enhance the overall customer experience
Stay informed on the latest trends in music and podcasting

Communication Skills Customer service Interpersonal skills Problem-solving skills Fluency in English Troubleshooting Active listening Technical support Customer support

Posted about 7 hours ago

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🔥 French Speaking Customer Service for Fitness & Sports Equipment in Greece

Posted about 7 hours ago

📍 Greece

🔍 Fitness & Sports Equipment

🏢 Company: Patrique Mercier Recruitment

🔧 Requirements

Fluency in French and English (both spoken and written); additional languages are a plus.
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Proficiency with customer service software and Microsoft Office applications.
A passion for fitness and sports-related products is highly desirable.

💡 Responsibilities

Provide top-notch customer service to French-speaking clients via telephone, email, and live chat.
Assist customers with inquiries regarding fitness and sports equipment, including product information and order tracking.
Resolve customer issues and complaints efficiently and professionally.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service quality and respond to customer feedback.
Stay updated on fitness trends and product offerings to offer the best support.

Communication Skills Customer service Microsoft Office RESTful APIs Written communication Interpersonal skills Problem-solving skills Fluency in English Verbal communication Active listening Client relationship management CRM Customer support

Posted about 7 hours ago

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🔥 Personal Assistant - Remote, based in the UK

Posted about 7 hours ago

📍 United Kingdom

🏢 Company: Mary's Meals International

🔧 Requirements

Fantastic interpersonal skills and robust experience as a Personal Assistant.
Exceptional organizational skills to manage the balance of scheduled work with provision of unplanned support.
Great communication skills.

💡 Responsibilities

Assess ELT priorities and re-directing emails, enquiries and requests as necessary.
Drafting emails and other correspondence, proof-reading, and writing reports.
Managing emails, phone calls, post, general correspondence, reports, minutes of meetings, forms and compiling address lists.
Carrying out background research and providing reports on various subjects.
Attending Board meetings for Programme Affiliates, and MMI Board meetings in the absence of the Support Services Lead, taking minutes at the same and preparing follow-up actions for circulation.
Organising internal and external meetings and teleconferences, including booking venues, arranging accommodation, preparing agendas and meeting papers, disseminating meeting papers and liaising with board members.
Organising and coordinating complex travel itineraries to optimise travel time and making all travel and accommodation arrangements necessary for the ELT and other key personnel as required.
Undertaking projects from time to time on behalf of the ELT - examples include organisation of events.
Attending regular ELT meetings in person in Glasgow.
Attending sub-group meetings within each of the core pillars, including Senior Leadership Meetings, safeguarding committee meetings and other core committee meetings; taking minutes at the same and preparing follow-action

Administrative Management Communication Skills Microsoft Excel Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Interpersonal skills Excellent communication skills Adaptability Problem-solving skills MS Office Reporting Computer skills

Posted about 7 hours ago

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🔥 Senior Director - Network Engagement & Program, Europe

Posted about 8 hours ago

📍 Europe

🔍 Education

🏢 Company: Teach For All

🔧 Requirements

Minimum of 10 years professional experience, including working and/or living in the region
Experience having led an educational institution or managed a large team
Experience working in senior leader coaching and teacher development

💡 Responsibilities

Serve as the primary day-to-day relationship holder with a portfolio of current and prospective partner organization CEOs.
Co-create and manage the implementation of an annual partnership plan with each organization.
Facilitate meaningful learning experiences in the region.
Lead initiatives and strategies on region wide and global priorities.
Work with the other global teams to contribute to global priorities and initiatives.

Leadership Project Management Business Development People Management Cross-functional Team Leadership Strategic Management Communication Skills Analytical Skills Mentoring Negotiation Organizational skills Coaching Interpersonal skills Excellent communication skills Adaptability Problem-solving skills Account Management Teamwork Fluency in English Training Client relationship management Cross-functional collaboration Relationship management Sales experience Stakeholder management Strategic thinking Financial analysis Change Management Budget management

Posted about 8 hours ago

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🔥 Full-Time Online Psychotherapist

Posted about 8 hours ago

📍 London, GB

🧭 Full-Time

🔍 MENTAL HEALTH SERVICES

🏢 Company: fairtutors

🔧 Requirements

Fully qualified psychotherapist or counsellor (with appropriate registration/accreditation)
Minimum 2+ years experience in delivering therapy
Experience working in long-term therapy settings is highly desirable
Confident in managing a full caseload (30 clients/week) over time
Strong communication and follow-up skills for client engagement and retention
Tech-savvy and comfortable working remotely
Reliable, punctual, and deeply passionate about long-term mental health care

💡 Responsibilities

Provide weekly long-term therapy sessions (minimum 12 months per client)
Deliver therapy via secure online platforms
Build and maintain therapeutic relationships with up to 30 clients per week
Follow up promptly with new client enquiries, ideally calling immediately or within a short window
Maintain consistent communication with clients, ensuring a strong follow-up process is in place
Demonstrate loyalty, professionalism, and dedication to each client’s therapeutic journey
Keep detailed and timely notes after every session
Work closely with the admin and support team to ensure seamless care for clients

Communication Skills Mentoring Time Management Written communication Interpersonal skills Empathy Active listening Client relationship management Strong communication skills Relationship management

Posted about 8 hours ago

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🔥 Utilization Management Intake Coordinator I

Posted about 8 hours ago

📍 United States

🧭 Full-Time

🔍 Health Insurance

🏢 Company: ABCBS_External_Careers

🔧 Requirements

Associate's degree in related field with one (1) year operations experience (health insurance industry preferred). OR minimum three (3) years' operations experience (health insurance industry preferred).
Customer Service
Personal Computer (PC) Software
Data Entry
Time Management
Professional Etiquette
Multitasking
Logical Thinking
Oral & Written Communication
Strong Interpersonal Skills
Analyze Information
Highly Organized
Detail Oriented
Highly Motivated Self-Starter
Proficiency with MS Office Suite (Word, Excel, PowerPoint including web-based computer applications required).

💡 Responsibilities

Conducts or supports UM system testing (as needed).
Maintains understanding of role specific regulatory requirements pertaining to UM Processes and operations.
Performs other duties as assigned.
Processes practitioner pre-authorization requests while adhering to administrative guidelines, policies and procedures.
Processes prior authorization requests which include collecting and transferring non-clinical data and acquiring structured clinical data while adhering to administrative guidelines.
Supports departmental initiatives such as policy/procedure review, audit preparation, and work instruction updates.

Data Analysis Communication Skills Microsoft Excel Customer service Organizational skills Time Management Written communication Multitasking Microsoft Office Suite Interpersonal skills MS Office Strong communication skills Data entry Computer skills Customer support

Posted about 8 hours ago

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🔥 In-house Clinical Research Associate II

Posted about 10 hours ago

📍 United States of America

🏢 Company: External👥 10-50 Business Intelligence Apps Software

🔧 Requirements

Bachelor’s Degree or a Nursing Degree required
Minimum of two years experience as an In-House CRA or Clinical Research Coordinator (CRC) required
High level of proficiency in both spoken and written English required

💡 Responsibilities

Ensure quality of data submitted from study sites and assure timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel
Ensure completeness and compile regulatory documents and ethical submission documentation as appropriate and required (e.g. IRB approval, informed consent, lab certification etc.)
Provide applicable updates for site related documentation for filing in the Trial Master File (TMF)
Perform feasibility studies/site identification activities for potential sites, as requested

Communication Skills Analytical Skills Customer service Microsoft Office Attention to detail Written communication Compliance Interpersonal skills Problem-solving skills MS Office Teamwork Reporting Data entry English communication

Posted about 10 hours ago

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