- Serve as the primary operational liaison between internal global teams and the Americas region.
- Support the management and tracking of organization-wide processes including planning and goal-setting.
- Manage regional documentation, knowledge management systems, and shared resources.
- Lead partner data collection processes including Global Data System (GDS) and network surveys.
- Manage and maintain internal Salesforce databases for Americas partners.
- Analyse regional data and translate trends into actionable strategy insights.
- Develop and coordinate regional internal and external communications.
- Coordinate end-to-end logistics for regional and global partner events.
- Manage operational execution of the Americas budget and SAP/Concur expense processes.
- Support regional team culture building and the planning of team retreats.
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