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4,114 jobs found.

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🔥 Head of Strategic Customer Success - Americas

Posted about 1 hour ago

📍 North America

🧭 Full-Time

🔍 SaaS

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 9 months agoManagement Information Systems Human Resources Recruiting Software

🔧 Requirements

You have a track record of successfully growing, leading and developing high-performing Customer Success Teams in a SaaS environment, bolstering a culture of excellence and empathy.
You are skilled at understanding and improving the customer journey for organizations with 1,000+ employees.
You have a deep understanding of B2B customer needs and have a history of ensuring outstanding experience for complex organizations.

💡 Responsibilities

Lead (and continue to grow) an impressive team of skilled and tenured Strategic CSMs.
Shape how we serve our Enterprise segment.
Partner with internal teams to help advocate for product changes that ensure we’re fully supporting our most sophisticated customers.

Leadership Data Analysis People Management Project Coordination Cross-functional Team Leadership Product Analytics Strategic Management Communication Skills Analytical Skills Collaboration Problem Solving Customer service Mentoring Coaching Excellent communication skills Account Management Teamwork Empathy Active listening Relationship management Sales experience Data visualization Stakeholder management Strategic thinking Process improvement Customer support Customer Success SaaS Budget management

Posted about 1 hour ago

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🔥 Global Sr. Project Manager – Customer Success (PMS)

Posted about 1 hour ago

📍 Spain

🔍 Healthcare, SaaS

🔧 Requirements

Proven track record (6+ years including leadership roles managing teams) in customer success or project management, ideally within the healthcare or SaaS sectors, with significant experience working with PMS/acquired companies.
Demonstrated ability to lead and grow teams, with strong strategic, analytical, and decision-making skills.
Hands-on experience managing customer portfolio, establishing adoption and retention KPIs and driving cost-effective strategies that enhance customer satisfaction and business growth.
Proficient in utilizing CRM platforms, with desired expertise in HubSpot and Salesforce to streamline customer data management and drive actionable insights.
Exceptional interpersonal and communication skills, with the ability to articulate complex ideas and influence at all levels.
A proactive mindset with a passion for improving processes and driving operational excellence.
Bachelor’s degree in Business, Finance, or a related field; an MBA or equivalent advanced degree is a plus.

💡 Responsibilities

Own the Customer Success Strategy: Develop and implement comprehensive strategies to enhance the customer journey, ensuring efficient allocation of resources and measurable ROI.
Budget Planning & Forecasting: Develop detailed budget plans and forecasts for customer success initiatives, monitor spending, and adjust allocations as needed to meet strategic objectives and financial targets.
Provide Strategic Leadership: Lead a high-performing customer success team, help local leaders inspire their teams, fostering a culture of continuous improvement and accountability.
Performance Tracking: Establish key performance indicators (KPIs) and use data-driven insights to monitor progress, optimize processes, and report results to stakeholders.
Data Enhancement: Ensure that we have all the essential data about our customers by working with cross-functional teams to gather, analyze, and leverage insights, driving improved customer success outcomes.
Cross-Functional Collaboration: Work closely with Sales, Product, and Marketing teams to align initiatives, drive innovation, and improve service delivery.
Customer Relationship Management: Build and nurture strong, long-lasting relationships with key PMS clients, ensuring they receive unparalleled support and value.

Leadership Project Management Data Analysis Salesforce Cross-functional collaboration Stakeholder management CRM Customer Success SaaS Budget management

Posted about 1 hour ago

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🔥 Senior Solutions Engineer

Posted about 1 hour ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
3+ years of experience in financial audit or advisory services at a public accounting firm
Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)

💡 Responsibilities

Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
Build credibility with technical champion at the prospect company
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Increase sales velocity and contribute to closing deals
Participate and contribute to the enterprise sales process, product, or best practices initiatives
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
Successfully manage customer questions and objections and resolve concerns
Partner with Customer Success to enable complex onboarding of enterprise customers
Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating content and trainings for key areas
Work with the extended team to ensure that they are successful and learn from your expertise
Embody Fieldguide’s core leadership principles and cultural values

Leadership SQL Cloud Computing Cybersecurity Data Analysis Salesforce Communication Skills Collaboration Customer service RESTful APIs Presentation skills Written communication Networking Problem-solving skills Account Management Empathy Active listening Sales experience Technical support CRM Financial analysis Customer support Customer Success SaaS

Posted about 1 hour ago

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🔥 Leadership Opportunity in Life and Health Insurance as a Benefit Enrollment Advisor

Posted about 2 hours ago

📍 Canada, United States

🧭 Full-Time

🔍 Life and Health Insurance

🏢 Company: Global Elite Empire Agency

🔧 Requirements

Passionate.
Competitive.
Motivated.
Dependable.
Hardworking.
Adaptable.
Flexible.
Trainable.

💡 Responsibilities

Conducting virtual consultations with clients.
Assessing clients’ needs and imparting knowledge on solutions.
Cultivating lasting client relationships through consistent, periodic check-ins.
Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.

Leadership Communication Skills Customer service Mentoring Organizational skills Time Management Relationship building Training Client relationship management Sales experience Team management

Posted about 2 hours ago

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🔥 IT Project Manager and Customer Service Director (Information Technology Project & Portfolio Manager 2)

Posted about 2 hours ago

📍 United States of America

🧭 Employee

💸 8504.0 - 13148.0 USD per month

🔍 Public Safety

🏢 Company: sor_external_career_site

🔧 Requirements

Experience and/or education in Computer Science, Information Technology, Project Management, or a related field
Supervisory experience of direct reports and leading diverse teams
Ability to work onsite at the Portland headquarters office a minimum of two days per week
Proven ability to lead and develop a team, fostering a collaborative and high-performance culture
Strong leadership skills and ability to establish and maintain effective working relationships with superiors, subordinates, peers and other agencies and the public
Familiarity with PMBOK/BABOK (Project Management certification preferred)
Strong planning skills with demonstrated ability to prioritize tasks among projects.
Maintains the confidentiality and integrity of sensitive information
Expertise in identifying, assessing, and prioritizing risks and issues, and implementing mitigation strategies
Ability to present complex technical ideas and concepts to leadership, technical teams and stakeholders
Strong skills in interpersonal relationships, verbal and written communication, business management, business ethics, conflict management, and project management

💡 Responsibilities

Ensure the OLCC project management office and development team is aligned with the vision and direction of the OLCC’s strategic plan and the Project Portfolio Performance office within Enterprise Information Services.
Supervise direct reports such as coordination of and monitoring the daily work schedule and assigning work priorities to meet planned work schedules
Set performance goals and objectives for the unit and implement measurements to report on progress and quality of service. Develop, implement and evaluate policies, processes and procedures for the operations of the section. Advise the CIO and provide leadership within the agency about best practices and lessons learned.
Ensure the development and implementation of information technology policies, standards and procedures; ensuring alignment with Federal and state regulations, contractual requirements and industry best practices.
Actively promotes and supports the agency’s affirmative action plan and diversity program, along with related policies and practices. Helps achieve agency affirmative action goals through recruitment, hiring, employee development and training. Works with the Information Services Leadership in creating a positive work environment. Encourages employees to value diversity and helps create a climate of mutual acceptance and understanding.
Expertise in guiding teams and stakeholders through organizational change.
Provide direction and supervision to information technology staff.
Recruit, hire, mentor, coach, supervise, and provide training for staff. Set performance expectations for staff reporting directly and through matrix relationships.
Provide coaching and give feedback on individual and team performance and provide training if applicable. Participate in disciplinary actions and terminations, and respond to grievances, when necessary.
Develop enterprise program and service goals, objectives and develop performance measures.
Participate in the development and implementation of the Information Services division strategic plan.
Participate in the development and implementation of the Information Services biennial budget. Participate in creation of Policy Option Packages for Information Services and/or business solutions with an IT component. Participate in providing cost and impact analysis for proposed legislation.
Direct Information Services procurement activities as they relate to section, including contract preparation, purchasing and contract administration.

Leadership Project Management Software Development SQL Business Analysis People Management Project Coordination Customer service Risk Management Stakeholder management Change Management Budget management

Posted about 2 hours ago

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🔥 Business Development Manager (Latam)

Posted about 2 hours ago

📍 Brazil

🧭 Full-Time

🔍 IGaming

🏢 Company: Khan Tech

🔧 Requirements

3+ years of experience in account management/business development/sales within the iGaming industry.
Strong networking skills and knowledge of sales within the iGaming/Gambling/Betting industry
Experience conducting negotiations and managing partner relationships
Proficient in CRM systems, Excel, and PowerPoint
Strong leadership, analytical, and presentation skills
Proven track record of expertise in attendance at industry events (ICE, Sigma, etc.)
Fluent English, Spanish /Portugese communication skills
Willingness to travel for conferences and networking events

💡 Responsibilities

Developing and implementing sales strategies aligned with company objectives
Actively sourcing new partners through LinkedIn, networking events, exhibitions, and international conferences.
Act as the primary point of contact for clients, addressing their needs, resolving issues promptly, and identifying opportunities to optimize their performance and revenue.
Collaborating with marketing, product, and customer service to improve customer interactions
Build and maintain trustful and long-lasting relationships with partners and clients, ensuring exceptional service and consistent communication to foster loyalty and satisfaction.
Setting and monitoring sales targets on a monthly, quarterly, and yearly basis
Streamlining sales processes and identifying areas for improvement (e.g., legal, certifications).

Leadership Business Development Salesforce RESTful APIs Networking Account Management Negotiation skills Sales experience CRM English communication PowerPoint

Posted about 2 hours ago

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🔥 Design Operations Manager

Posted about 2 hours ago

📍 United States

🔍 Software Development

Leadership Project Management UI Design User Experience Design Project Coordination Product Operations Cross-functional Team Leadership Operations Management Agile methodologies Stakeholder management Process improvement

Posted about 2 hours ago

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🔥 Head of Growth Marketing (m/w/d)

Posted about 2 hours ago

📍 Berlin, Heidelberg

🔍 Insurtech

🏢 Company: Getsafe

🔧 Requirements

Extensive experience in leading performance marketing.
Strong command of advanced measurement methodologies, including incrementality, MMM, and triangulation techniques.
Deep expertise in paid acquisition, organic growth, and how to build scalable, repeatable growth loops.
Data-obsessed with a test-and-learn mindset—comfortable navigating dashboards, attribution challenges, and performance metrics.
A proven leader who can empower and develop a high-performing team.

💡 Responsibilities

Own and drive a pyramid-based customer acquisition strategy that builds and leverages trust to fuel scalable, organic growth, from top to bottom:
Lead a high-performing growth marketing team, aligning efforts across performance marketing and product-led initiatives.
Implement modern measurement frameworks, including incrementality testing, triangulation techniques, and Marketing Mix Modelling (MMM), to optimise decision-making.
Enhance audience segmentation, targeting, and cross-channel attribution to maximise overall acquired customer lifetime value (CLV).
Collaborate closely with product, data, and creative teams to align messaging, landing page experiences, and conversion funnels for optimal user journeys.
Identify new growth opportunities through rigorous experimentation and data analysis, staying ahead of industry trends and evolving platform dynamics.

Leadership Data Analysis Cross-functional Team Leadership Data visualization Marketing Strategic thinking Digital Marketing A/B testing

Posted about 2 hours ago

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🔥 Group Creative Director (Writer)

Posted about 3 hours ago

📍 United States

💸 180000.0 - 220000.0 USD per year

🔧 Requirements

Track record of pitching and winning new business
Generate big ideas across the full-funnel—from Linear TV and CTV to paid digital, social, and everything in between

💡 Responsibilities

Set the creative vision across multiple clients
Lead and drive the brand narrative for our new business pitches
Build and manage a high-performing team

Leadership Project Management People Management Content creation Communication Skills Negotiation Presentation skills Writing Client relationship management Sales experience Creativity Marketing Team management Strategic thinking Digital Marketing

Posted about 3 hours ago

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🔥 Senior Director, Connections Strategy

Posted about 3 hours ago

📍 United States

💸 138000.0 - 165000.0 USD per year

🔧 Requirements

Deep understanding of the evolving media landscape
Knowledge of consumer behavior
Experience crafting impactful campaign strategies

💡 Responsibilities

Develop innovative, cross-channel media strategies
Uncover meaningful category, cultural, and consumer insights
Translate insights into comprehensive media approaches

Leadership Project Management Business Intelligence Data Analysis Google Analytics Cross-functional Team Leadership Strategy Content creation Communication Skills Analytical Skills SEO RESTful APIs Market Research Data visualization Strategic thinking Digital Marketing Data analytics A/B testing

Posted about 3 hours ago

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