Database Coordinator

New

This is a fully remote position, 8am -5pm preferred in candidate’s local time zoneFull-TimeJunior

Salary40 - 43 USD per hour

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Job Details

Experience: A minimum of 2 years as a Salesforce Administrator; Minimum 2-5 years of experience managing Salesforce or CRM system.
Required Skills: Project ManagementSalesforceMicrosoft Excel

Have at least 2 years of experience as a Salesforce Administrator.
Have 2–5 years of experience managing Salesforce or a CRM system.
Have experience with grants management systems, community sites, financial/accounting systems, or other databases.
Bring advanced Excel skills.
Have experience gathering business requirements and working with a team to identify solutions.
Bring project management skills and the ability to follow projects through to completion.
Have experience with third-party Salesforce applications, including Form Assembly, preferred.
Have experience with nonprofit grantmaking, development, or program management.
Salesforce Platform Administrator Certification (ADM201) is preferred; candidates without it are expected to earn it within their first year.
A bachelor’s degree or equivalent combination of education and experience is strongly preferred.
Be able to work independently and deliver tasks on deadline.

Oversee day-to-day management of Salesforce portals and related third-party applications.
Assist with Salesforce instance maintenance, system updates, troubleshooting, and system upgrade request tickets.
Maintain an understanding of data flows and systems governing the Salesforce instance and sites.
Coordinate with technology and program teams on priorities, timelines, requirements, and deliverables.
Manage portal users, licenses, roles, profiles, and permissions.
Create and maintain training materials, documentation, and resources for users and new project onboarding.
Troubleshoot Salesforce issues and respond to technical support questions from staff and grantees.
Maintain system review procedures, technical documentation, and data integrity.
Create and maintain Salesforce reports and dashboards.
Coordinate user acceptance testing and production launches.

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