Bilingual Sales Development Representative
New
M
Metro Vein CentersHealthcare
Location: Latin America (Remote); Based in Latin America ... (this role is not open to US-based applicants), Available full time on US time zone hours, including evenings and one weekend dayContract
Salary1,500 USD per month
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Job Details
- Languages
- Fluent in English and Spanish for live patient calls
- Required Skills
- CRM
Requirements
- Be fluent in English and Spanish for live patient calls.
- Be based in Latin America and work as an independent contractor; the role is not open to US-based applicants.
- Be available full time on US time zone hours, including evenings and one weekend day.
- Provide your own computer, noise-cancelling headset, and webcam.
- Have reliable high-speed internet and a quiet, private workspace.
- Have strong persuasion and objection-handling skills.
- Be able to use CRM, EMR, and phone systems simultaneously with attention to detail.
- Bring resilience to rejection and comfort working with productivity metrics.
- Be able to act on coaching and feedback to improve performance.
- Sales experience, such as cold calling, or experience in high-volume service environments is highly valued.
Responsibilities
- Serve as the first point of contact for new patient leads.
- Contact patients by inbound and outbound phone calls, email, and text.
- Build rapport, answer questions, and guide patients to book consultations.
- Explain insurance coverage and payment options to reduce booking barriers.
- Verify insurance and initiate authorization requests.
- Maintain CRM/EMR documentation and accurately document patient interactions.
- Address patient concerns and tailor messaging to improve conversion rates.
- Coordinate with internal teams to support handoffs to clinical care.
- Refine the approach based on feedback and performance data.
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