District Onboarding Manager
New
C
ClassDojoEdtech
We are a distributed company, so we hire regardless of location, willing to have significant hours overlap with one of the Americas time zonesFull-TimeManager
Salary76,500 - 93,500 USD per year
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Job Details
- Experience
- 2+ years of project management experience in a SaaS environment
- Required Skills
- Project ManagementSalesforceMicrosoft ExcelSaaSGoogle SheetsAsana
Requirements
- Have 2+ years of project management experience in a SaaS environment.
- Independently manage a high volume of projects with tight deadlines, organization, and accuracy.
- Have experience working on cross-functional projects with multiple internal stakeholders.
- Be able to learn new technology and products quickly.
- Be familiar with organization tools such as Asana, Smartsheet, Salesforce, Google Sheets or Excel, and Notion.
- Bring experience in edtech, K–12 schools and districts, or products for children or educators.
- Project management certifications such as Six Sigma/Lean, PMP, PPM, CSPO, CSM, or SAFe are a bonus.
- Experience in high-growth organizations is a bonus.
- Customer-facing experience with K–12 district leaders or direct experience working in a district is a bonus.
Responsibilities
- Oversee and project manage the district onboarding process.
- Coordinate district projects with technical implementation leads, the training team, account executives, product, and support.
- Facilitate kickoff calls with new and returning district partners to understand their goals, timelines, and stakeholders.
- Create internal and external project plans aligned with customer goals.
- Develop professional development plans and rollout strategies to support adoption and implementation milestones.
- Manage project communications, provide status updates, identify risks and issues, and escalate them as needed.
- Educate and guide customers on ClassDojo products and services.
- Work with the success and implementation team to improve systems and processes.
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