Client Project Manager - Sales & Account Growth
New
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The Optimal GroupProperty maintenance
Source API remote eligibility restrictions: South Africa, Monday - Friday 8am-5pm (UK hours); ability to work agreed hours supporting our UK clients and delivery teamsFull-TimeMiddle
Salary26,000-34,000 ZAR per month + Bonus based on performance
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Job Details
- Experience
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- Required Skills
- Microsoft OfficeNegotiation
Requirements
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- A track record of winning work, converting quotes or growing client accounts.
- Strong sales and relationship-building skills, including confidence approaching new clients.
- Negotiation skills and a sound understanding of pricing, costs and profit margins.
- Practical trade knowledge and willingness to continue developing it.
- Hands-on experience using ChatGPT or similar AI tools, with examples of productivity improvements.
- Experience coordinating clients, engineers, suppliers and subcontractors.
- Confidence using CRM systems, job tracking software and Microsoft Office.
- Experience working towards targets, participating in daily stand-ups and contributing to process improvements.
- A reliable computer, dual-screen setup, good-quality camera and headset, fast internet, and a suitable home office.
- Availability to work agreed hours supporting UK clients and delivery teams.
Responsibilities
- Identify and win new clients through outbound sales, referrals and networking.
- Convert inbound enquiries into booked work with proposals and consistent follow-up.
- Build client relationships and identify quote opportunities within existing accounts.
- Prepare clear, itemised quotes with accurate scope, pricing and exclusions.
- Negotiate prices, availability and terms with suppliers and subcontractors.
- Coordinate engineers, subcontractors, materials and access throughout project delivery.
- Keep clients informed, resolve issues and verify completed work.
- Ensure jobs are invoiced within 24 hours of completion and follow up on outstanding payments.
- Monitor project profitability, costs and scope changes.
- Use and evaluate AI tools such as ChatGPT to improve quoting, communication and productivity.
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