Client Project Manager - Sales & Account Growth
New
O
Optimal GroupProperty maintenance and refurbishment
Remote; Johannesburg, Gauteng, South Africa, Monday - Friday 8am-5pm (UK hours); availability aligned with UK operationsFull-TimeManager
Salary26,000-34,000 ZAR per month + Bonus based on performance
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Job Details
- Experience
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- Required Skills
- NegotiationClient relationship management
Requirements
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- A track record of winning work, converting quotes or growing client accounts.
- Strong sales and relationship-building skills, including confidence approaching new clients and developing repeat business.
- Negotiation skills and an understanding of pricing, costs and profit margins.
- Practical trade knowledge and a commitment to developing knowledge of property maintenance and refurbishment.
- Hands-on experience using ChatGPT or similar AI tools, with examples of how they improve productivity.
- Experience coordinating clients, engineers, suppliers and subcontractors.
- Confidence using CRM systems, job tracking software and Microsoft Office.
- Experience working towards targets, participating in daily stand-ups and contributing to process improvements.
- Strong organisation, clear written and verbal communication, reliable follow-through and a proactive approach.
- For remote work, provide a reliable computer, two screens, a good-quality camera and headset, fast reliable internet, and a quiet dedicated home office.
- Availability to work agreed hours supporting UK clients and delivery teams.
Responsibilities
- Identify and win new clients through outbound sales, referrals and networking.
- Convert inbound enquiries into booked work and generate quote opportunities within existing accounts.
- Build client relationships and manage the sales pipeline, quote conversion and client revenue growth.
- Coordinate surveys and specialist input, then prepare clear, itemised quotes with accurate scope, pricing and exclusions.
- Negotiate supplier and subcontractor prices, availability and terms while protecting quality and profit margins.
- Coordinate engineers, subcontractors, materials and access, and keep clients informed throughout project delivery.
- Resolve issues, verify completed work and agree scope changes and additional costs before extra work proceeds.
- Ensure timely invoicing, follow up on outstanding payments and monitor project profitability.
- Use and check AI-generated content for quotes, client communications, meeting preparation and sales follow-up.
- Identify ways to improve workflows with AI and automation, and keep client, opportunity and job records accurate.
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