Senior Renewal Manager, Enterprise
New
C
ChainguardB2B SaaS
United States - RemoteFull-TimeSenior
SalaryUp to $195,000 70/30 OTE
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Job Details
- Experience
- 7+ years of experience in B2B SaaS in renewals, account management, or sales
- Required Skills
- Project ManagementSalesforceCRM
Requirements
- Have 7+ years of B2B SaaS experience in renewals, account management, or sales.
- Have direct ownership of six-figure customer contracts.
- Demonstrate a record of renewing large, multi-year enterprise agreements at or above value, including amid competitive displacement attempts and budget pressure.
- Show the ability to drive complex renewals predictably and deliver against gross retention targets.
- Have experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams.
- Be comfortable engaging senior security, engineering, and procurement stakeholders.
- Bring strong project management and organizational skills to manage multiple complex renewal cycles.
- Be comfortable generating quotes, preparing order forms, and maintaining CRM hygiene; Salesforce experience is preferred.
- Collaborate effectively with technical and non-technical stakeholders.
- Operate autonomously in a fast-paced, evolving environment and lead the development of new processes.
- Experience with large enterprises in regulated industries, high-growth startups, or security, DevSecOps, or developer-focused products is preferred.
Responsibilities
- Own the end-to-end renewal process for a portfolio of enterprise customers, beginning planning 120+ days ahead and driving on-time renewals.
- Partner with Customer Success Managers to build renewal business cases based on adoption, CVE reduction, and engineering time saved.
- Present renewal business cases to economic buyers and executives.
- Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes.
- Coordinate with Finance, Legal, customer Procurement, and Deal Desk on contract execution.
- Align with Account Executives on renewal and expansion opportunities.
- Maintain renewal forecasts, risks, statuses, and other data in the CRM.
- Identify renewal risks and lead cross-functional plans to mitigate churn and protect gross retention.
- Develop enterprise renewal playbooks and mentor other Renewal Managers.
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