Director, Organizational Operations
New
W
WorkMoney, Inc.Financial advocacy
United States / RemoteFull-TimeDirector
Salary125,000 - 145,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 6+ years of progressively responsible experience in administrative operations, business operations, organizational operations, or related functions
- Required Skills
- Project Management
Requirements
- Have 6+ years of progressively responsible experience in administrative operations, business operations, organizational operations, or a related function.
- Bring experience developing, managing, and improving operational systems, processes, and workflows across functions or teams.
- Demonstrate technology fluency, including evaluating, implementing, and optimizing digital platforms and organizational tools.
- Have experience with technology governance, access management, contractor lifecycle processes, or organizational information management.
- Have experience identifying and implementing automation, AI adoption, or technology-enabled process improvements.
- Demonstrate project management and organizational skills for leading complex cross-functional initiatives from planning through execution.
- Have experience coordinating external vendors and service providers, including relationships, deliverables, and operational expectations.
- Build effective working relationships with executive leadership, staff, and external partners.
- Demonstrate written, verbal, and interpersonal communication skills, including translating complex operational or technical information into actionable guidance.
- Bring sound judgment, emotional intelligence, problem-solving skills, discretion, adaptability, and consistent follow-through.
- Serve as a culture steward and role model for organizational values and community care.
- Experience supporting executive leadership, coordinating organizational events, managing staff, implementing AI-enabled workflows, or working in a nonprofit, advocacy, or mission-driven organization is preferred.
Responsibilities
- Lead the development and continuous improvement of administrative systems, workflows, and operational processes.
- Establish practices for document retention, records management, information accessibility, and administrative governance.
- Oversee contractor and vendor lifecycle processes, including approvals, onboarding, offboarding, and access management.
- Maintain ownership, documentation, and accountability for administrative processes, repositories, and internal information systems.
- Oversee organizational technology operations, platforms, licenses, access permissions, and system inventories.
- Manage external technology service providers, including service delivery, troubleshooting, escalations, and renewals.
- Partner across teams to evaluate, implement, and optimize technology solutions, automation, and AI tools.
- Develop and optimize guidelines, policies, and training for responsible organization-wide AI adoption.
- Lead planning and execution of organizational events, retreats, and executive-sponsored convenings.
- Oversee executive support operations and strengthen workflows for schedules, priorities, meetings, and organizational commitments.
View Full Description & ApplyYou'll be redirected to the employer's site
