Executive Assistant / Operations Manager
New
M
Madrid Operations GroupFractional operations consultancy
LATAM or South Africa, Monday to Friday, EST or PST (Exact hours TBD)Manager
Salary2,500 - 3,000 USD per month
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Job Details
- Languages
- C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift.
- Required Skills
- Operations ManagementNotion
Requirements
- Demonstrated proficiency with Notion and Claude, including building workflows, dashboards, and SOPs.
- Prior experience or training with AI tools.
- Strong ownership and initiative, including the ability to execute urgent requests within 24 hours without follow-up.
- Critical thinking and sound judgment, with the ability to manage up rather than wait for instructions.
- Comfort in client-facing situations and ability to represent a brand professionally, including in meetings.
- Ability to operate at an operations-manager level with minimal onboarding or ongoing management.
- Excellent written and verbal English communication suitable for direct client interaction.
- C1 English proficiency; the role requires speaking English throughout the shift.
Responsibilities
- Triage incoming email and manage the Managing Partner’s calendar, including scheduling calls and protecting work blocks.
- Follow up proactively with contacts on pending calls, commitments, and open loops.
- Represent the firm professionally in client communications and join client meetings as appropriate.
- Build and maintain workflows, dashboards, and SOPs in Notion and Claude.
- Complete time-sensitive requests within 24 hours using judgment and initiative.
- Support the broader operator team as the company scales its client base and internal structure.
- Take on administrative execution for client engagements as the role matures.
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