Field Service Manager

New
F
Focal SystemsRetail technology
Remote, within commuting distance of London.Full-TimeManager
Salary45,000 - 60,000 GBP per year
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Job Details

Required Skills
Project CoordinationTeam managementGoogle Workspace

Requirements

  • Proven experience in field service management, installations, or a related industry.
  • Strong leadership and team management skills.
  • Ability to coordinate multiple projects and teams across various locations.
  • Strong problem-solving, time-management, and organisational abilities.
  • Strong communication skills for interacting with clients, vendors, and team members.
  • A reliable personal vehicle and a valid driving licence for site visits.
  • A working smartphone.
  • Proficiency in basic reporting tools and Google Workspace.
  • Ability to travel as needed to oversee installations.

Responsibilities

  • Oversee and coordinate store installations, ensuring they are delivered on time and within budget.
  • Manage maintenance Service Level Agreements within the responsible regions.
  • Coordinate projects and store renovations, and communicate updates to internal stakeholders and external customers.
  • Manage, support, staff, and train Team Leads and team members.
  • Conduct interviews, make hiring decisions, and manage team performance, including disciplinary procedures as required.
  • Coordinate with clients, vendors, internal teams, and third-party contractors.
  • Conduct site visits to verify work quality and compliance with company standards.
  • Implement and enforce safety procedures and company policies for field teams.
  • Manage regional inventory so installation and maintenance teams have the required equipment.
  • Travel to customer sites to complete installations and ongoing maintenance.
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45,000 - 60,000 GBP per year
Apply Now