Field Service Manager
New
F
Focal SystemsRetail technology
Remote, within commuting distance of London.Full-TimeManager
Salary45,000 - 60,000 GBP per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Project CoordinationTeam managementGoogle Workspace
Requirements
- Proven experience in field service management, installations, or a related industry.
- Strong leadership and team management skills.
- Ability to coordinate multiple projects and teams across various locations.
- Strong problem-solving, time-management, and organisational abilities.
- Strong communication skills for interacting with clients, vendors, and team members.
- A reliable personal vehicle and a valid driving licence for site visits.
- A working smartphone.
- Proficiency in basic reporting tools and Google Workspace.
- Ability to travel as needed to oversee installations.
Responsibilities
- Oversee and coordinate store installations, ensuring they are delivered on time and within budget.
- Manage maintenance Service Level Agreements within the responsible regions.
- Coordinate projects and store renovations, and communicate updates to internal stakeholders and external customers.
- Manage, support, staff, and train Team Leads and team members.
- Conduct interviews, make hiring decisions, and manage team performance, including disciplinary procedures as required.
- Coordinate with clients, vendors, internal teams, and third-party contractors.
- Conduct site visits to verify work quality and compliance with company standards.
- Implement and enforce safety procedures and company policies for field teams.
- Manage regional inventory so installation and maintenance teams have the required equipment.
- Travel to customer sites to complete installations and ongoing maintenance.
View Full Description & ApplyYou'll be redirected to the employer's site