Director of Web Content Strategy

New
J
JobgetherHigher education
Based in the United States; Fully remote opportunity within the United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
7–10 years of progressively responsible experience; 3–5 years of experience managing teams
Required Skills
SEO

Requirements

  • Bachelor's degree in Digital Communications, Marketing, Journalism, English, Information Science, Web/Digital Media, or a related discipline.
  • 7–10 years of progressively responsible experience in web content strategy, digital communications, or content management within complex, multi-stakeholder organizations.
  • 3–5 years of experience managing teams, supervising direct reports, and developing content professionals.
  • Ability to develop and implement enterprise-level content strategies aligned with organizational goals and audience needs.
  • Knowledge of editorial standards, content lifecycle management, governance frameworks, workflow design, and distributed content ownership.
  • Experience managing multi-platform content ecosystems, including CMS and collaboration tools such as Sitecore and SharePoint Online, and digital signage platforms.
  • Expertise in SEO, information architecture, usability, digital communications, and accessibility standards including WCAG 2.2, ADA, and W3C guidelines.
  • Ability to interpret content performance data and translate insights into optimization strategies.
  • Experience presenting strategic recommendations, influencing senior stakeholders, and training distributed teams.
  • Strong organizational and project management skills for coordinating complex initiatives and competing priorities.
  • Experience in higher education or similarly decentralized organizations is preferred.

Responsibilities

  • Develop and lead web content strategy across external websites, internal portals, and digital signage systems.
  • Establish and maintain content governance frameworks, editorial guidelines, voice and tone standards, ownership models, approval workflows, and lifecycle practices.
  • Oversee website redesigns, content audits and migrations, and information architecture improvements.
  • Manage, mentor, and develop content strategists, writers, and editors.
  • Partner with marketing, communications, IT, UX/design, enrollment, academic departments, and administrative teams.
  • Design and optimize scalable processes for content creation, review, approval, publishing, and maintenance.
  • Lead training and guide decentralized content contributors on editorial standards and governance policies.
  • Define and monitor SEO rankings, audience engagement, and conversion metrics; use analytics to improve content.
  • Ensure digital content is accurate, consistent, accessible, and compliant with WCAG and ADA requirements.
  • Identify opportunities to improve digital experiences, workflows, and platform effectiveness.
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