Product Marketing Operations Manager
New
G
Grafana LabsObservability software
United Kingdom (Remote)Full-TimeManager
SalaryIn the UK, the base compensation range for this role is GBP 74,342 - 89,210. All of our roles include Restricted Stock Units (RSUs)
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Job Details
- Experience
- 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
- Required Skills
- Project ManagementData AnalysisGrafana
Requirements
- Have 2+ years of experience in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company.
- Use AI and other tools to pull data, check results, and turn analysis into clear recommendations.
- Be proficient with AI agents, including building skills and automated workflows used by more than one person.
- Be able to judge AI output quality and codify that judgment in evaluations.
- Quickly understand the company's products and describe their value, including how SREs and platform engineers work and how observability products help them.
- Be able to build dashboards and pages in Grafana, or learn quickly.
- Have strong project management and organizational skills.
- Have excellent verbal and written communication skills, including presenting data to a team.
Responsibilities
- Drive cross-functional initiatives across GTM, Product, and Marketing; own follow-ups, task tracking, and on-time completion.
- Coordinate with field, Enablement, and Marketing teams, track shared initiatives, and coordinate enablement activities.
- Track product marketing metrics, including content, enablement session, and launch performance and usage; interpret and report results weekly.
- Experiment with AI workflows and tools, write scripts using AI, and check that they work.
- Define what good AI output looks like and codify that judgment in evaluations alongside the team's software engineers.
- Test promising prototypes, such as a sales deck generator, and hand them to engineers to make production-ready.
- Maintain core decks, positioning content, and enablement sessions; keep them accurate and current and help sellers find and use them.
- Keep the shared product knowledge base complete and current by identifying missing or stale information, contacting owners, and improving maintenance processes.
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