Junior Analyst
New
I
ImprovadoMarketing intelligence
Source API remote eligibility restrictions: MexicoFull-TimeJunior
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Required Skills
- SQLJiraCustomer support
Requirements
- Proactively use AI to solve problems, learn unfamiliar concepts, and improve work quality and speed.
- Give AI clear context, ask effective questions, iterate, and critically verify its output.
- Handle sensitive information responsibly and take ownership of decisions.
- Have SQL skills, including SELECT, filtering, and aggregates.
- Be able to translate technical details into clear, empathetic customer solutions.
- Work collaboratively in cross-functional teams and fast-paced environments.
- Communicate complex ideas clearly in fluent English.
- Familiarity with window functions, ClickHouse, or Postgres is a plus.
Responsibilities
- Use AI to investigate issues, explore data, develop and check SQL, draft customer communications, and document solutions.
- Trace data pipelines from source APIs through SQL transformations to investigate issues such as missing Reddit conversions.
- Communicate with customers through Jira and sometimes Google Meet to resolve technical roadblocks.
- Collaborate with Engineering, Product, and Customer Success to escalate bugs and shape solutions.
- Build expertise in SQL and marketing APIs, including Facebook and Reddit.
- Document recurring cases to streamline future troubleshooting.
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