IT Operations & Identity Access Analyst
New
J
JobgetherFintech cybersecurity
Based in Brazil; fully remote working arrangement from anywhere in Latin AmericaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Between 2 and 4 years of professional experience in IT support, IT operations, identity management, or access administration.
- Required Skills
- JiraGoogle Workspace
Requirements
- Bachelor's degree or equivalent academic background in Systems Engineering, Computer Science, Information Technology, or a related technical field.
- Have 2 to 4 years of professional experience in IT support, IT operations, identity management, or access administration.
- Have hands-on experience administering identity providers such as JumpCloud, Okta, Microsoft Entra ID, or Google Workspace.
- Have practical experience integrating applications through SAML and OIDC and configuring MFA.
- Understand cloud IAM at a basic to intermediate level, particularly AWS IAM Identity Center.
- Have experience with employee onboarding and offboarding, account provisioning, permission management, and access revocation.
- Have experience handling IT support tickets and working within defined SLAs.
- Be familiar with endpoint management and security tools for corporate devices.
- Have basic knowledge of databases and scripting languages such as Python, Bash, or PowerShell.
- Be able to read and understand technical documentation in English.
- Bring organizational skills, attention to detail, and a security-oriented mindset.
- Be able to collaborate with employees across teams and technical backgrounds.
Responsibilities
- Manage the Joiner-Mover-Leaver lifecycle, including onboarding, role changes, and offboarding.
- Administer identity platforms, user accounts, groups, roles, access policies, and permissions.
- Maintain access and permissions records and manage privileged and temporary access requests.
- Administer cloud access through AWS IAM Identity Center.
- Integrate applications with SSO using SAML 2.0 and OIDC, configure SCIM provisioning, and implement MFA and conditional access.
- Conduct access reviews and prepare documentation and evidence for audits, including ISO 27001.
- Handle Level 1 and Level 2 IT support requests through Jira and resolve tickets within SLAs.
- Coordinate employee technology onboarding and offboarding, including device configuration and corporate asset recovery.
- Manage macOS and Windows devices, endpoint security, asset inventory, and device compliance.
- Monitor identity and endpoint alerts through Sophos Taegis, support incident response, and automate tasks with scripts and JumpCloud APIs.
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