Enroute

πŸ‘₯ 1-10πŸ’° Non-equity Assistance about 4 years agoE-CommerceEnterprise SoftwareSoftwareπŸ’Ό Private Company
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Enroute is an exceptional IT services company based in Houston, TX and Monterrey, N.L. With a team of skilled professionals, they offer innovative solutions and are open to collaboration for new opportunities.

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πŸ“ Mexico

  • Exceptional verbal and written communication skills.
  • Strong problem-solving abilities with a customer-first mindset.
  • Ability and willingness to quickly learn and adapt to new systems and processes.
  • Highly organized and able to manage multiple customer interactions efficiently.
  • Experience with issue triage or customer support prioritization is a plus.
  • Previous experience in customer service or a related field is preferred.
  • Basic technical knowledge is a plus but not required.

  • Be the main customer contact for inquiries and issue resolution.
  • Troubleshoot and resolve customer concerns promptly.
  • Prioritize and triage issues, routing them as needed.
  • Collaborate with teams to address complex cases.
  • Maintain accurate records and provide feedback for improvement.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted about 2 months ago
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πŸ“ Mexico

πŸ” Financial

  • Professional frontend and backend experience in public-facing web applications.
  • Javascript and Typescript experience.
  • Previous work with MUI (material UI library).
  • Experience with NestJS and Fastify.
  • Experience with JSX/TSX (ReactJS).
  • Ability to develop, maintain, and support automation test suites using Jest and Storybook.
  • Professional experience with SQL-based databases, specifically Postgresql/MySql.
  • Experience designing, building, and consuming RESTful APIs.
  • Ability to communicate and collaborate effectively with product managers, engineers, and non-technical stakeholders.
  • Professional experience with GraphQL.
  • Familiarity with Docker, Node & Jenkins.

  • Partner with, understand problems of, and create solutions for business operations teams.
  • Collaborate closely with other Engineers to determine architecture for upcoming projects.
  • Work with both engineering and product teams to drive solution design.
  • Create complex logical frameworks, workflows, RESTful API endpoints, and JSON formats to exchange key data with the rest of the platform.
  • Help plan, automate, and scale our infrastructure.

DockerGraphQLPostgreSQLJavascriptJestMySQLTypeScriptRESTful APIs

Posted about 2 months ago
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πŸ“ Mexico

🧭 Full-Time

  • 3+ years of hands-on experience with microservices architecture.
  • Strong background in service and Web API design and implementation.
  • Proven track record of writing maintainable, scalable code.
  • Experience with automated testing and documentation.
  • Familiarity with SOLID principles and software development best practices.
  • Proficiency in Java (versions 8–17), Spring, SQL, and JUnit.
  • Familiarity with AWS, gRPC, Mockito (or other mocking frameworks), and Docker.

  • Develop and maintain robust, scalable APIs to support backend services.
  • Manage and optimize existing codebases for performance and reliability.
  • Write and update queries, ensuring efficient backend functionalities.
  • Conduct thorough code reviews to maintain code quality and provide constructive feedback.
  • Shepherd your pull requests through the company’s pipeline, ensuring consistency, accuracy, and quality.

SQLJavaJUNITSpringREST APIMicroservices

Posted 2 months ago
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πŸ“ Mexico

πŸ” Media/Technology

  • Strong problem-solving mindset and keen eye for detail.
  • Good communication and collaboration skills.
  • Eagerness to learn, adapt, and grow in a fast-paced environment.
  • Proactive and curious about new technologies.
  • Familiarity with video streaming technologies like HLS and FFmpeg.
  • Intermediate programming skills in Python, Go, or JavaScript languages.
  • Understanding of video and audio codecs and media encoding and decoding.
  • Experience or coursework with media frameworks like GStreamer, OpenCV, or VLC is a plus.
  • Willingness to learn about streaming protocols and content delivery networks (CDNs).

  • Assist in developing and optimizing video streaming solutions using HLS, FFmpeg, and related technologies.
  • Troubleshoot and help resolve common streaming issues, such as buffering, latency, or sync problems, with guidance from senior engineers.
  • Contribute to implementing video encoding and decoding workflows for various platforms.
  • Collaborate with software developers, QA engineers, and support teams to deliver reliable media services.
  • Work with streaming protocols like HLS, RTMP, and WebRTC to enhance video playback experiences.
  • Support the development and maintenance of media APIs and integration projects.
  • Stay informed about advancements in video streaming technology and suggest potential improvements.
  • Help ensure scalable and reliable media delivery solutions, including working with cloud-based tools and CDNs.

Problem Solving

Posted 2 months ago
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πŸ“ Mexico

πŸ” AdTech

  • Experience with AdTech platforms and core advertising concepts (DSPs, SSPs, ad servers).
  • Strong proficiency in web technologies (HTML, CSS, JavaScript).
  • Working knowledge of APIs, JSON, XML, and RESTful services.
  • Understanding of debugging tools (Chrome DevTools, Postman, Charles Proxy).
  • Experience with tag management systems and analytics platforms.
  • Familiarity with ad verification tools and tracking implementations.
  • Understanding of programmatic advertising workflows.
  • Knowledge of data analysis and visualization tools.
  • Basic SQL and database concepts.
  • Version control systems (Git).
  • Experience with browser developer tools and network debugging.
  • Understanding of web cookies, pixels, and tracking mechanisms.

  • Document technical challenges and performance insights for stakeholders.
  • Collaborate with internal teams to streamline resolution processes and enhance system reliability.
  • Guide client implementations and integrations from technical discovery to launch.
  • Provide technical consultation during sales processes and client onboarding.
  • Create and maintain technical documentation for internal and client use.
  • Lead technical training sessions for clients and internal teams.
  • Monitor system performance and proactively identify potential improvements.
  • Execute complex troubleshooting activities across platform integrations, APIs, and data flows.

SQLData AnalysisGitHTMLCSSJavascriptProduct DevelopmentCommunication SkillsJSON

Posted 3 months ago
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