Director, GTM Operations

New
J
JobgetherB2B SaaS
Remote working: Opportunity to work remotely from anywhere in the United States.Full-TimeDirector
Salary not disclosed
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Job Details

Experience
At least 8–10 years of experience in GTM Operations, Revenue Operations, Sales Operations, Marketing Operations, or a related discipline
Required Skills
SalesforceHubSpot

Requirements

  • At least 8–10 years of experience in GTM Operations, Revenue Operations, Sales Operations, Marketing Operations, or a related discipline; B2B SaaS experience is preferred.
  • Hands-on experience administering, configuring, integrating, and optimizing marketing automation platforms such as Marketo or HubSpot.
  • Strong Salesforce expertise in campaign architecture, lead, contact, account, and opportunity management, workflows, reporting, and integrations.
  • Experience designing, implementing, and optimizing end-to-end lead lifecycle management processes.
  • In-depth understanding of B2B go-to-market strategies, funnel architecture, conversion optimization, pipeline measurement, marketing attribution, and marketing-to-sales handoffs.
  • Ability to analyze campaign and funnel performance, identify root causes, and translate data into strategic recommendations.
  • Experience developing executive-level dashboards and reporting frameworks and communicating insights to senior stakeholders.
  • Background in GTM analytics, marketing attribution, data governance, database management, and technology optimization.
  • Ability to design and implement scalable systems and processes while providing hands-on technical troubleshooting and execution.
  • Strong analytical thinking, problem-solving, project management, and organizational skills.
  • Communication and cross-functional leadership capabilities, including influencing stakeholders and collaborating across departments.
  • Ability to balance strategic planning with tactical execution in a dynamic environment.
  • Additional advantages include Salesforce Administrator or marketing automation platform certification, AI workflow experience, and familiarity with GTM technology platforms, APIs, webhooks, and low-code/no-code automation tools.

Responsibilities

  • Define and lead the GTM Operations strategy and roadmap across systems, processes, data management, automation, and performance measurement.
  • Partner with Marketing, Sales, Partnerships, and Customer Success leaders to translate revenue and pipeline objectives into operational strategies and execution plans.
  • Monitor the go-to-market funnel from lead generation through conversion, bookings, and customer expansion, identifying bottlenecks and improvement opportunities.
  • Own marketing automation strategy, platform administration, architecture, integrations, and governance.
  • Design and optimize lead lifecycle processes, including capture, scoring, enrichment, routing, nurturing, recycling, and qualification.
  • Oversee Salesforce campaign architecture, lead and account management, opportunity processes, workflows, integrations, and reporting requirements.
  • Develop reporting frameworks and executive dashboards for funnel conversion, campaign performance, attribution, pipeline, forecasting, and sales productivity.
  • Use analytics and AI tools to identify trends, improve reporting, and support business decisions; identify opportunities to apply AI and automation to GTM workflows.
  • Establish data governance standards and maintain data quality, database hygiene, normalization, deduplication, and segmentation.
  • Manage and optimize the GTM technology ecosystem, assess platform needs, and document system architecture, integrations, workflows, and business rules.
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