Sr. Deal Desk Manager
New
J
JobgetherB2B SaaS
US; based in the United StatesFull-TimeManager
Salary130,000 - 150,000 USD per year
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Job Details
- Experience
- At least 4 years of professional experience in Deal Desk, Commercial Operations, Revenue Operations, Sales Operations, or a related commercial function within a B2B technology or SaaS organization.
- Required Skills
- Salesforce
Requirements
- At least 4 years of professional experience in Deal Desk, Commercial Operations, Revenue Operations, Sales Operations, or a related commercial function within a B2B technology or SaaS organization.
- Demonstrated experience incorporating AI tools into everyday workflows to improve productivity, analysis, and operational effectiveness.
- Hands-on experience reviewing and structuring complex or non-standard commercial transactions.
- Strong commercial judgment and financial acumen, including understanding of recurring revenue models, unit economics, profitability, cash flow, customer lifetime value, and commercial risk.
- Advanced analytical and financial modeling skills connecting deal structures and sales activity to revenue, margins, costs, and business performance.
- Working knowledge of product catalogues, pricebooks, CPQ platforms, approval matrices, quoting, contracting, and order-form management.
- Strong Salesforce expertise in opportunity management, products, pricebooks, quotes, contracts, reporting, automation, and data governance.
- Practical experience administering or optimizing CPQ or Deal Desk platforms such as DealHub, Salesforce CPQ, or equivalent.
- Ability to collaborate with Sales, Finance, Legal, and Revenue Accounting teams and make commercially sound decisions under tight deadlines.
- Stakeholder management and communication skills to influence cross-functional teams and explain complex commercial considerations.
- Problem-solving, process design, project management, testing, documentation, and change-management capabilities.
- Ability to balance strategic thinking with hands-on execution in a fast-paced, evolving business environment.
Responsibilities
- Lead the end-to-end Deal Desk operating model, including request intake, commercial reviews, approval workflows, contracting processes, and customer handoffs.
- Partner with Sales on complex and non-standard transactions and develop commercially sound proposals.
- Coordinate deal reviews with Sales, Finance, Legal, Revenue Accounting, Product, and Customer Success.
- Evaluate deal structures, including pricing, discounts, contract duration, payment terms, product configurations, and contractual conditions.
- Develop financial models and analyze the impact of deal structures on revenue, margins, profitability, and cash flow.
- Build and maintain Deal Desk reporting frameworks, commercial approval matrices, pricing policies, and sales playbooks.
- Oversee product catalogues, pricebooks, pricing rules, discount schedules, approval workflows, quote templates, and order-form processes.
- Administer and optimize CPQ platforms and maintain Salesforce commercial data governance.
- Lead requirements gathering, testing, release management, documentation, training, and adoption monitoring for commercial technology improvements.
- Identify and implement automation and AI-powered initiatives across deal and commission workflows.
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