German Customer Advisor
New
A
Atlean WorldCustomer service
To join this journey, you should be a resident of a country within the European Union.Full-Time
Salary not disclosed
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Job Details
- Languages
- Fluent in German, good English; Minimum B2 English
- Required Skills
- Problem SolvingCustomer serviceMultitaskingActive listening
Requirements
- Be fluent in German.
- Have good English, with a minimum B2 level.
- Have strong communication and active listening skills.
- Bring a problem-solving, can-do mindset.
- Be comfortable using computer systems and multitasking between tools.
- Be available to work in shifts.
- Have a high school diploma or equivalent.
Responsibilities
- Answer customer questions by phone, chat, and/or email.
- Solve customer problems and create positive experiences.
- Follow the brand’s guidelines and quality standards during each interaction.
- Log and update customer interactions in relevant systems.
- Work closely with the team to improve the service provided.
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