Call Centre Operator (German and Italian)
New
B
Be in IT to butikowa firma rekrutacyjna IT.IT services
Fully remote cooperation within Poland.ContractMiddle
Salary65 - 85 PLN per hour net b2b
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Job Details
- Languages
- German and Italian fluency; English proficiency at B2 or C1 level.
- Required Skills
- Microsoft ExcelMicrosoft OfficeCustomer service
Requirements
- Be fluent in written and spoken German.
- Be fluent in written and spoken Italian.
- Have English proficiency at B2 or C1 level.
- Have good working knowledge of Microsoft Office, particularly Outlook and Excel.
- Communicate confidently with customers and stakeholders by phone and email.
- Work effectively in a multicultural and international environment.
- Demonstrate organizational skills and attention to detail.
- Be adaptable, proactive, and willing to learn new systems and processes.
- Availability ASAP is preferred; a maximum 1-month notice period effective at the end of the month is acceptable.
Responsibilities
- Communicate with customers and internal stakeholders via phone and email in daily operations.
- Build and maintain professional relationships with customers and colleagues across international markets.
- Support day-to-day business operations and related administrative activities.
- Follow internal policies, procedures, and data-protection requirements.
- Escalate complex issues when appropriate.
- Support continuous process improvement.
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