Strategic Account Manager, Contract Services - CRO & CDMO

New

This is a remote role based in the United KingdomFull-TimeManager

SalaryBase salary: £100,000–£130,000. Commission: this role has a 50/50 base-to-variable split, for on-target earnings (OTE) of about £230,000

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Job Details

Have 5+ years of enterprise software sales experience in life sciences and a track record of hitting quota.
Have hands-on experience selling to CROs, CDMOs or pharma.
Understand how contract service providers operate, their business drivers and technology needs.
Use a consultative selling style and build trusted, senior-level relationships.
Have strong presentation, writing and communication skills.
Be able to manage time and priorities while working remotely.
Have a proactive, team-first approach and be comfortable working with minimal direction.
Have experience using a CRM and following a structured sales process.
Be familiar with customer contracts and other account-related legal documents.
Be willing to travel to customer sites across the UK, Europe and beyond as needed.
Experience selling LIMS or ELN solutions is a plus.
Scientific knowledge across discovery, research, development, clinical or manufacturing is a plus.
An existing CRO/CDMO network and familiarity with contract services workflows and data needs are a plus.
Experience building business cases or using value-engineering frameworks for enterprise software is a plus.
Knowledge of the competitive landscape and experience using AI tools to work smarter are a plus.

Win new business and grow existing accounts by selling Sapio software and professional services.
Meet and exceed sales targets and forecast the pipeline accurately.
Learn customers’ goals and recommend the appropriate Sapio products, configurations and services.
Build account and opportunity plans that coordinate Sapio teams from outbound campaigns through deal closing.
Run discovery meetings and deliver presentations and demos.
Represent customer needs within Sapio and help shape solutions accordingly.
Lead timely proposals and quotes.
Partner with Customer Success to develop lasting customer relationships.
Support lead generation through campaigns, events, territory planning and direct outreach.
Keep CRM activity, pipeline and account status up to date.

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