Inbound Sales Development Representative (SDR) - CCaaS/UCaaS
New
V
VonageCloud communications
Work from Home - USFull-Time
Salary45,280 - 59,500 USD per year
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Job Details
- Required Skills
- Time ManagementLead Generation
Requirements
- A bachelor's degree is ideal but not essential.
- Communicate effectively in writing, speaking, and listening.
- Manage time effectively and stay organized.
- Work in a dynamic, changing environment with minimal direction.
- Apply arithmetic concepts on a recurring basis.
- Use basic computer applications, including word processing, spreadsheets, email, and database software.
- Understand and apply Salesforce CRM; Salesforce experience is preferred.
- Show curiosity and a willingness to learn Vonage products and services.
Responsibilities
- Develop knowledge of Vonage Business Cloud products, sales methodology, and processes to support new-customer acquisition and quota attainment.
- Support outreach initiatives through email blasts, direct mail, and phone.
- Serve as the customer's first point of contact, provide product education, and collaborate on the value proposition.
- Partner with Sales, Marketing, and product teams to identify and assess leads.
- Anticipate customer needs and concerns and maintain knowledge of their problems and issues.
- Explain product offerings, services, and pricing to potential customers and answer their questions.
- Maintain accurate lead, account, contact, opportunity, and sales activity records in Salesforce CRM.
- Meet established monthly contact, lead-generation, and other measures.
- Assist with special projects as assigned.
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