QA Manager, Live Operations
New
S
ScopelyMobile gaming
This role can be remote in the US and Canada, or hybrid in Culver City.Full-TimeManager
SalaryCA, CO, NJ, NY, and WA Annual Salary Range $98,600—$145,000 USD
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years of professional experience in quality assurance; 2+ years of management experience across the full game development lifecycle
- Required Skills
- Release ManagementQuality AssuranceChange ManagementProcess improvement
Requirements
- 5+ years of professional experience in quality assurance.
- 2+ years of management experience across the full game development lifecycle.
- Proven experience working on a live mobile game with a large and active player base.
- Deep understanding of QA methodologies, frameworks, and industry best practices.
- Demonstrated ability to drive change and influence teams toward product quality.
- Experience embedding QA practices within multidisciplinary development teams.
- Experience in live operations and partnering with Marketing, Customer Service, and Live Support.
- Experience building and leading distributed or remote teams.
- Strong knowledge of software testing, QA processes, software development, change management, and process improvement.
- Proficiency with bug-tracking systems and test-plan management tools.
- Experience in mobile free-to-play or core gaming environments is a bonus.
- Familiarity with release management, automation, and quality metrics is a bonus.
Responsibilities
- Manage, mentor, and support the growth and development of a distributed QA team.
- Build on team metrics to measure product quality and operational excellence.
- Advocate for quality and continuous improvement initiatives.
- Communicate issues, risks, concerns, and successes to stakeholders, partners, and executives.
- Foster collaboration across internal and external development, QA, and localization teams.
- Partner with team leads to plan quality-related activities, assignments, and schedules.
- Evaluate and improve QA, release, and deployment processes.
- Champion QA and release excellence and establish scalable quality practices.
- Partner with engineering, live operations, marketing, and customer support teams.
View Full Description & ApplyYou'll be redirected to the employer's site
