Mortgage Claims Specialist III
L
LoanCareMortgage servicing
United StatesFull-TimeMiddle
Salary19.33 - 28.89 USD per hour
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Job Details
- Experience
- 4 - 5 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
- Required Skills
- Microsoft Excel
Requirements
- High school diploma or equivalent.
- 4–5 years of experience in default mortgage servicing, mortgage insurance claims, or the legal field.
- Strong knowledge of accepted business practices in the mortgage industry and the claims process.
- Strong knowledge of the foreclosure process and appropriate guidelines.
- Experience with LPS-MSP (Mortgage Servicing Platform).
- Ability to manage time and priorities.
- Ability to make sound decisions and resolve issues.
- Ability to work independently and effectively meet deadlines.
- Ability to communicate effectively in writing, in person, and by telephone.
- Ability to use Microsoft Office applications, specifically Excel and Word.
- Ability to maintain strict confidentiality.
Responsibilities
- Prepare mortgage insurance claims for agencies or investors on acquired properties.
- Reconcile advances included in claims.
- Validate the supporting documents required for claims.
- Maintain clear records and management reports on daily production.
- Conduct internal quality-control audits of post-claim activities.
- Identify trends that may require additional training measures for supervisors.
- Complete quality-assurance audits before claim submission.
- Assist with updating workstations for claim payments.
- Assist with post-claim agency and client demands, and track payment of filed claims.
- Research missing documents and agency inquiries, complete daily tasks, and update the internal system.
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