Mortgage Claims Specialist II
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LoanCareMortgage servicing
Source API remote eligibility restrictions: United StatesFull-TimeMiddle
Salary17.88 - 26.73 USD per hour
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Job Details
- Experience
- 2-4 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
- Required Skills
- Microsoft Excel
Requirements
- Have 2-4 years of experience in default mortgage servicing, mortgage insurance claims, or the legal field.
- Understand accepted business practices in the mortgage industry and the claims process.
- Have knowledge of the foreclosure process and applicable guidelines (FHD).
- Have experience with LPS-MSP (Mortgage Servicing Platform).
- Be able to manage time and priorities and meet deadlines independently.
- Be able to make sound decisions and resolve issues.
- Communicate effectively in writing, in person, and by telephone.
- Use Microsoft Office applications, specifically Excel and Word.
- Maintain strict confidentiality.
- Be able to work early, late, or weekend hours as needed; overtime may be required.
Responsibilities
- Prepare mortgage insurance claims for two or more agencies or investor-acquired properties.
- Reconcile all advances to be included in claims.
- Assist with internal department quality-control audits of post-claim activity.
- Validate supporting documents required for claims.
- Maintain clear records and management reports regarding daily production.
- Assist with updating appropriate workstations for claim payments.
- Follow up on and track payment of filed claims.
- Research missing documents, agency inquiries, and other daily tasks.
- Complete tasks in the queue and record notes in the internal system.
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