Senior Manager, Strategic Accounts
New
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TwilioCloud communications
This role will be remote, based in Japan.Full-TimeManager
Salary not disclosed
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Job Details
- Languages
- Professional-level Japanese speaking is required for external communications; business-level English is required for internal communication.
- Experience
- 6+ years of experience with 4 years in building teams, managing all monthly forecasting, and supporting fiscal planning and revenue tracking for all major accounts in the region.
- Required Skills
- SaaS
Requirements
- Have 6+ years of experience, including 4 years building teams.
- Have experience managing monthly forecasting, fiscal planning, and revenue tracking for major accounts in the region.
- Demonstrate a consistent track record of exceeding revenue targets and business objectives.
- Have experience selling cloud-based solutions, including IaaS, PaaS, CPaaS, or SaaS.
- Have experience managing complex sales negotiations.
- Be highly analytical and data-driven, with problem-solving skills and curiosity.
- Be able to work with minimal supervision and drive results.
- Be comfortable with ambiguity and cross-functional work in a high-growth business environment.
- Have a BA/BS degree or equivalent; an MBA is a plus.
- Speak Japanese at a professional level for external communications.
- Have business-level English for internal communication.
- Be willing to travel; approximately 35% travel is anticipated.
Responsibilities
- Lead, mentor, and scale a team of full-cycle account executives serving large customers across Japan.
- Manage and expand strategic customer accounts, including high-growth technology, logistics, and fintech companies.
- Develop and execute account strategies that deliver revenue, gross margin, and gross profit results.
- Lead consultative sales cycles through customer discovery and strategic planning.
- Coordinate with solution engineering, sales development, legal, engineering, security, marketing, and product teams on complex sales cycles.
- Manage forecasting, present guidance to executive management, and support fiscal planning and revenue tracking.
- Provide team members with deal guidance, training, coaching, and career development.
- Help the team build pipeline and execute complex deals across functions.
- Ensure CRM information is accurate and up to date, and identify and resolve systems and process inefficiencies.
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