Customer Success & Sales Specialist

PayoneerFinancial technology

Remote, PolandFull-TimeJunior

Salary not disclosed

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Job Details

Languages: Fluent in English and Ukrainian
Experience: 2+ years of account management, sales, business development or other relevant experience
Required Skills: Business DevelopmentSalesforceAccount Management

Hold a bachelor’s degree, preferably in business or engineering.
Have 2+ years of experience in account management, sales, business development, or another relevant area.
Be fluent in English and Ukrainian.
Develop business cases, financial analyses, and models, and analyze and forecast economic and financial impacts.
Present business cases to key stakeholders.
Demonstrate strong written and verbal communication skills.
Be highly organized and focused, with the ability to work under pressure.
CRM platform experience, including Salesforce, and sales reporting expertise are additional advantages.
Familiarity with the payment industry, ERP, invoicing, reconciliation tools, and data-driven platforms is an additional advantage.
Experience with international clients across diverse industries and consultative B2B sales is an additional advantage.

Manage and grow a large portfolio of small existing client relationships.
Strengthen customer relationships to improve retention and expand cross-sell and upsell opportunities.
Conduct outbound outreach, identify opportunities, activate customers, and drive commercial outcomes.
Design and execute multi-channel engagement strategies for customer segments at relevant lifecycle stages.
Develop retention and cross-selling initiatives using customer insights and market learnings.
Create success stories, case studies, and business reports.
Lead webinars and workshops to engage customers across the portfolio.
Own the commercial process from demos and proposals through negotiations and closing long-term agreements.

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