Sales Support (Interior Design)
New
C
Clark Design GroupInterior design
Workable workplace: remote; Workable locations: metro manila, Metro Manila, Philippines, Monday to Friday, 9am to 6pm UK timeFull-Time
Salary not disclosed
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Job Details
- Languages
- Strong written English and professional email communication.
- Required Skills
- Customer serviceLead GenerationCRM
Requirements
- Previous experience in sales support, sales administration, customer service, lead generation, telesales, account support, or a similar role within the property sector.
- Confidently communicate professionally with clients by telephone and email.
- Have experience managing enquiries, follow-ups, and administrative tasks across multiple clients or opportunities.
- Have experience using a CRM or similar system to maintain client and sales records.
- Demonstrate strong written English and professional email communication.
- Be highly organised, detail-oriented, proactive, and able to take ownership of recurring tasks.
- Manage a high volume of enquiries and prioritise effectively.
- Follow defined sales processes, scripts, and procedures.
- Maintain persistent follow-ups while providing a positive client experience.
- Be comfortable learning new systems and processes and working as part of a remote team.
- Desirable: experience supporting a UK-based sales or account management team; in property, estate agency, interior design, construction, or professional services; with outbound calls, lead generation, quotations, or proposals; using monday.com or similar software; or supporting premium or high-value services.
Responsibilities
- Monitor new hdesign enquiries and referrals received from Hamptons.
- Respond to leads by email and telephone using agreed processes and templates.
- Contact prospective clients to introduce hdesign services and establish their initial requirements.
- Follow up with existing opportunities and establish next steps.
- Schedule calls, consultations, and meetings for the hdesign Account Manager.
- Make outbound calls and send emails to property sales and exchange leads, and support communication with Hamptons teams to encourage referrals.
- Maintain accurate CRM records, log communications and next actions, and update pipeline stages.
- Gather information for quotations and proposals, assist with standard quotations, and follow up on issued quotations.
- Coordinate information between Sales, Design, and Projects, and support sales documents and client information.
- Provide day-to-day account administration and coordinate follow-ups and actions for the hdesign Account Manager.
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