Medical Aesthetics Sales & Marketing Virtual Assistant

New

Remote – Philippines, Pacific Time (PT); Monday 10:00 AM–3:00 PM, Tuesday 12:00 PM–5:00 PM, Wednesday 1:00 PM–6:00 PM, Saturday 11:00 AM–4:00 PMPart-Time

Salary5 - 6 USD per hour

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Job Details

Languages: Must speak and write English clearly and professionally; bilingual English–Spanish communication skills preferred.
Required Skills: Lead GenerationCanvaCRM

Requirements

Have proven experience in outbound calling, sales, lead generation, appointment setting, and lead conversion.
Have hands-on experience managing and optimizing Meta Ads campaigns, particularly Facebook and Instagram advertising.
Have experience supporting a medical aesthetics practice, medspa, healthcare clinic, or related healthcare business.
Speak and write English clearly and professionally, with easily understandable spoken English.
Be confident handling sales objections, discussing services, and converting inquiries into appointments.
Have experience using CRM, appointment scheduling, healthcare software, or EHR systems.
Be familiar with Instagram, Facebook, and TikTok for client engagement and lead generation.
Have HIPAA compliance training.
Have strong organizational skills, attention to detail, and the ability to work independently.
Be available to work the stated Pacific Time schedule and attend video meetings with camera on when required.
Provide an NBI Clearance and/or Local Police Clearance before onboarding.
Have a reliable computer, stable high-speed internet of at least 25 Mbps, a noise-canceling headset, a working webcam, and a quiet professional workspace.
Preferred: experience in cosmetic medicine, medical aesthetics, beauty, or wellness, and familiarity with treatments such as Botox, Dysport, microneedling, plasma treatments, and chemical peels.
Preferred: experience with Jane App, RepeatMD, Google Voice, Canva, CapCut, short-form video editing, and social media content scheduling.

Responsibilities

Handle inbound and outbound calls using Google Voice to engage prospective and existing clients.
Respond to inquiries from Instagram, Facebook, TikTok, Meta Ads, website inquiries, and referrals.
Follow up with leads through calls, text messages, email, and social media to convert inquiries into booked appointments.
Respond to new advertising leads within 5 minutes during scheduled working hours.
Discuss aesthetic services, pricing, promotions, and memberships using approved information without providing medical advice.
Schedule consultations and appointments using Jane App, and maintain accurate lead records and follow-up activities.
Manage and optimize existing Facebook and Instagram advertising campaigns; review performance, audiences, and creatives.
Monitor lead generation, cost per lead, lead quality, and appointment conversions; provide campaign updates and recommendations.
Follow up with existing and inactive clients to encourage repeat bookings and promote packages and memberships using RepeatMD.
Support Instagram, Facebook, and TikTok engagement and create or edit posts, reels, and stories using Canva, CapCut, or similar tools.

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