Engineering Manager, Services
New
J
JobgetherRestaurant technology
Listing location: Canada; Structured job location: CanadaFull-TimeManager
Salary150,000 - 175,000 CAD per year
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Job Details
- Required Skills
- AWSPythonRubyGoRESTful APIsDistributed Systems
Requirements
- Have proven experience building and operating customer-facing software products, platforms, or backend services.
- Have previous experience managing and developing high-performing engineering teams.
- Bring strong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations.
- Have experience with Python, Go, Ruby, or comparable backend programming languages and technologies.
- Understand databases, asynchronous workflows, AWS, observability, service reliability, security, and performance optimization.
- Have demonstrated ability to guide technical architecture and engineering decisions while remaining connected to implementation details.
- Show a track record of improving customer outcomes alongside engineering productivity, quality, and operational effectiveness.
- Be able to turn ambiguous problems into clear priorities, technical direction, and actionable plans.
- Communicate effectively in writing and verbally with technical and non-technical stakeholders.
- Be able to support distributed teams through thoughtful asynchronous communication and inclusive decision-making.
Responsibilities
- Partner with Product, Design, Data, and Operations to identify high-value problems and define measurable success indicators.
- Set technical direction and guide architecture and engineering decisions across the team's services.
- Lead teams working with backend technologies, APIs, distributed systems, asynchronous workflows, databases, AWS, and production infrastructure.
- Oversee service migrations, reliability improvements, security, performance, observability, and production operations.
- Provide clear context, decision-making boundaries, and ownership so engineers can deliver independently.
- Remove obstacles and collaborate across organizational boundaries to help engineers find practical solutions.
- Use customer feedback, product data, incident reviews, and operational metrics to evaluate outcomes and improve team performance.
- Recruit, develop, retain, and coach engineering talent, including identifying future leaders and addressing performance concerns.
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